<p>We are looking for a skilled Customer Service Representative to join our team on a contract basis in Pompano Beach, Florida. This role involves delivering exceptional support to customers, ensuring their needs are met promptly and with attention to detail. The position requires strong communication abilities and the capacity to handle high-pressure situations with composure.</p><p><br></p><p>Responsibilities:</p><p>• Follow established procedures for dispatch and escalation, adhering to company policies and industry guidelines.</p><p>• Collaborate with the team to coordinate and manage service tickets effectively.</p><p>• Provide courteous and attentive support to customers, especially in challenging or stressful scenarios.</p><p>• Ensure adherence to regulatory and life-safety standards in all interactions.</p><p>• Monitor multiple screens and alerts from a desk-based workstation to maintain operational control.</p><p>• Adapt to a fast-paced environment with varying levels of responsibility and workload</p>
<p><strong>Robert Half is partnering with a respected organization to identify a polished and highly capable Customer Service Representative who excels in client-facing environments and takes pride in delivering a high standard of service. This role is ideal for someone who enjoys problem-solving, clear communication, and acting as a key point of contact between customers and internal teams.</strong></p><p><br></p><p>What You’ll Do</p><p>As a Customer Service Representative, you’ll play a critical role in maintaining positive customer relationships and ensuring smooth day-to-day operations. Responsibilities may include:</p><ul><li>Serving as the primary point of contact for customers via phone, email, and internal systems</li><li>Responding to inquiries, resolving issues, and escalating complex concerns when appropriate</li><li>Documenting customer interactions accurately and maintaining detailed records</li><li>Coordinating with internal departments to ensure timely follow-up and resolution</li><li>Processing requests, orders, or service updates in internal systems</li><li>Maintaining a professional, calm, and solution-oriented approach in all interactions</li><li>Identifying recurring issues and proactively suggesting process or service improvements</li></ul><p><br></p>
<p><strong>Customer Service / Segmentation Specialist II</strong></p><p><strong>Shift:</strong> Second Shift (3:30 PM – 12:00 AM)</p><p><strong>Schedule:</strong> Full-Time | Onsite</p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking two highly motivated <strong>Customer Service / Segmentation Specialist II</strong> professionals to support anticipated growth and workforce needs at an onsite operations location in Weston. This is a <strong>second-shift, onsite role</strong> requiring strong attention to detail, technical aptitude, and a commitment to quality and consistency.</p><p>In this role, you will function as a senior-level producer of pre-operative plans, contributing directly to departmental production targets. Demand continues to grow, and while overtime is infrequent, extended workweeks (55+ hours) may occasionally be required.</p><p><strong>This is not a remote position.</strong></p><p><strong>Core Shift Hours</strong></p><ul><li><strong>3:30 PM – 12:00 AM</strong></li><li>Overtime may be required based on business needs</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Create and manage cases using a proprietary case management system</li><li>Review CT scans to ensure conformity with established surgical protocols</li><li>Segment CT scans using specialized software to create accurate 3D anatomical bone models</li><li>Develop pre-operative surgical plans using digital bone models for robotically assisted total hip and knee replacement procedures</li><li>Review CT segmentations and surgical plans for:</li><li>Anatomical landmark accuracy</li><li>Implant sizing and positioning</li><li>Upload completed pre-operative plans to field-based personnel</li><li>Accurately document all activities in accordance with prescribed methods and procedures</li><li>Follow detailed work instructions to ensure consistent, high-quality output</li><li>Meet individual, team, and departmental production and quality targets</li></ul>
<p>Robert Half is seeking a reliable and customer-focused Bilingual Call Center Representative (Spanish/English) to support a high-volume inbound and outbound call environment. The ideal candidate is professional, patient, and able to manage multiple customer interactions while maintaining accuracy and strong service standards.</p><p><br></p><p>Responsibilities</p><ul><li>Handle high-volume inbound and outbound calls in both English and Spanish while maintaining professionalism and efficiency</li><li>Assist customers with account inquiries, service requests, troubleshooting, and general questions</li><li>Document all customer interactions accurately in the system, including notes, follow-ups, and case details</li><li>Resolve routine concerns and appropriately escalate complex issues according to company procedures</li><li>Follow established scripts and compliance guidelines while maintaining a natural and helpful conversation</li><li>Manage email and online inquiries in addition to phone communication</li><li>Meet productivity and quality assurance metrics including call handling time, accuracy, and customer satisfaction</li><li>Maintain confidentiality of customer information and adhere to company policies</li></ul><p><br></p>
<p>We are looking for an organized and detail-oriented Inventory Clerk to join our team at a school spirit store in Miami Gardens, Florida. In this contract-to-permanent position, you will play a key role in managing inventory, supporting daily store operations, and providing excellent customer service. This is a dynamic role that requires flexibility to work occasional evenings or Saturdays based on school events.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate records of inventory, including apparel and merchandise.</p><p>• Provide friendly and efficient customer service while assisting with sales.</p><p>• Handle cash and credit card transactions responsibly and securely.</p><p>• Collaborate with the on-site supervisor to ensure smooth daily operations of the store.</p><p>• Organize and restock inventory to keep the store well-stocked and orderly.</p><p>• Assist in preparing for school events that may require adjustments to the store schedule.</p><p>• Monitor inventory levels and report discrepancies promptly.</p><p>• Support annual physical inventory processes and tracking.</p><p>• Utilize inventory tracking systems to manage store assets effectively</p>
<p>Robert Half Finance & Accounting is looking for a skilled and reliable Staff/Senior Accountant to join our client's team in West Palm Beach, Florida. In this role, you will assist the Controller with daily accounting functions, including accounts receivable, payroll processing, and billing. The small team and hands-on nature of the role will allow you to be involved in various projects and daily/weekly deadlines. You will also contribute to month-end accounting tasks, ensuring the accuracy and integrity of financial records in a fast-paced and service-driven environment. This role will be 100% onsite offering an excellent work/life balance! </p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable activities, including invoicing and payment tracking.</p><p>• Process customer billing and ensure timely and accurate communications.</p><p>• Assist with payroll and benefits administration in ADP with precision and confidentiality.</p><p>• Support general ledger maintenance and bank/credit card reconciliations. </p><p>• Prepare and post journal entries to maintain accurate financial records.</p><p>• Reconcile bank accounts to ensure proper cash management.</p><p>• Assist with tax filings and provide necessary documentation for audits.</p><p>• Review monthly cash activity and address discrepancies promptly.</p><p>• Collaborate with the Controller to improve accounting processes and reporting.</p>
We are looking for a detail-oriented Operations Processor to join our team in Pompano Beach, Florida. In this role, you will play a critical part in managing and coordinating customer orders, ensuring smooth operations and accurate records. This position requires strong organizational skills and the ability to work collaboratively across departments.<br><br>Responsibilities:<br>• Provide exceptional customer support throughout the lifecycle of orders, addressing inquiries and resolving issues promptly.<br>• Accurately process and enter customer orders into QuickBooks, maintaining timeliness and precision.<br>• Manage the complete order process, from receipt through fulfillment, ensuring all steps are executed efficiently.<br>• Collaborate with internal teams to streamline workflows and enhance overall operational effectiveness.<br>• Track and manage inventory levels, ensuring availability of materials to meet production and order demands.<br>• Plan and coordinate raw material requirements, aligning with production schedules and customer needs.<br>• Maintain consistency and accuracy across customer orders, inventory data, and system records.<br>• Support shipping processes by overseeing customer shipments and ensuring timely delivery.<br>• Monitor and reconcile accounts payable, vendor invoices, and other financial records to ensure proper documentation.<br>• Assist in resolving account discrepancies and addressing risk management concerns when necessary.
<p>We are looking for an organized and detail-oriented Bilingual Spanish Administrative Assistant to join our team on a contract basis in North Miami Beach, Florida. In this role, you will provide essential support to ensure the smooth operation of daily administrative tasks and customer interactions. The ideal candidate should possess excellent communication skills and the ability to manage multiple priorities efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming and outgoing calls professionally, ensuring excellent customer service.</p><p>• Maintain accurate records by performing data entry tasks with attention to detail.</p><p>• Manage email communications, responding promptly and ensuring proper follow-up.</p><p>• Schedule appointments and coordinate calendars to optimize team efficiency.</p><p>• Utilize Microsoft Office tools, including Word, Excel, PowerPoint, and Outlook, for various administrative tasks.</p><p>• Assist in preparing reports, presentations, and other documentation as required.</p><p>• Support the team by managing correspondence and ensuring timely distribution of information.</p><p>• Act as a point of contact for inquiries and provide solutions to customer needs.</p><p>• Collaborate with team members to streamline administrative processes and improve workflow.</p><p>• Perform other general office duties to support operational needs.</p>
<p><strong>Responsibilities</strong></p><ul><li>Manage end-to-end order processing using EDI systems, including purchase orders, confirmations, shipping notices, and invoices</li><li>Review and validate order details such as pricing, product information, availability, and shipping instructions</li><li>Process order changes including returns, cancellations, and back orders</li><li>Communicate with warehouses, vendors, customers, and internal teams regarding order and shipment status</li><li>Respond to customer inquiries via phone and email related to orders and deliveries</li><li>Proactively notify customers of order updates, shipping dates, and delays</li><li>Resolve order discrepancies and customer concerns in a timely manner</li></ul><p><br></p><p><br></p>
We are looking for an organized and detail-oriented individual to join our team as an Order Processing Clerk in North Miami Beach, Florida. This contract-to-permanent position is ideal for a candidate who excels at managing documentation, reviewing orders for accuracy, and ensuring seamless data processing. The role requires collaboration with internal teams and a strong commitment to meeting deadlines.<br><br>Responsibilities:<br>• Accurately process and review customer orders to ensure all details are correct.<br>• Organize and maintain thorough records and documentation related to order processing.<br>• Verify order details and promptly address any discrepancies or errors.<br>• Input data into company systems with precision and efficiency.<br>• Collaborate with internal departments to streamline workflows and resolve any issues.<br>• Monitor and prioritize tasks to ensure timely completion of orders.<br>• Provide excellent customer service when handling inquiries related to orders.<br>• Utilize tools such as Microsoft Excel and Word for data management and reporting.<br>• Perform calculations and validate accuracy when processing orders.<br>• Scan and file documents systematically for easy accessibility.
We are looking for a detail-oriented Courtroom Specialist to join our team in Fort Lauderdale, Florida. This Contract to permanent position offers an excellent opportunity to contribute to the efficient operations of a courtroom setting while utilizing your administrative expertise. The ideal candidate will thrive in a fast-paced environment and demonstrate strong organizational and communication skills.<br><br>Responsibilities:<br>• Provide administrative support to courtroom personnel, ensuring smooth daily operations.<br>• Respond to inbound calls and address inquiries professionally and efficiently.<br>• Manage and maintain accurate records and documentation through data entry.<br>• Perform receptionist duties, including greeting visitors and handling correspondence.<br>• Coordinate schedules and appointments for courtroom staff.<br>• Assist in preparing and organizing legal documents and case files.<br>• Ensure compliance with established procedures and protocols.<br>• Collaborate with team members to streamline administrative processes.<br>• Monitor and restock office supplies as needed.<br>• Maintain confidentiality and handle sensitive information with discretion.
We are looking for a highly organized and detail-oriented Courtroom Specialist to join our team in Fort Lauderdale, Florida. This is a Contract to permanent position that offers an excellent opportunity to contribute to administrative operations and courtroom support. The ideal candidate will excel in multitasking, communication, and maintaining a detail-oriented approach in a fast-paced environment.<br><br>Responsibilities:<br>• Provide administrative support to courtroom operations, ensuring all tasks are completed accurately and efficiently.<br>• Manage inbound calls and respond to inquiries with clarity and attention to detail.<br>• Perform data entry tasks to maintain accurate records and documentation.<br>• Serve as the first point of contact by handling receptionist duties and greeting visitors.<br>• Organize and maintain office files, ensuring easy access to necessary documents.<br>• Coordinate schedules and appointments to facilitate smooth courtroom processes.<br>• Assist with preparing reports and correspondence as required.<br>• Collaborate with team members to ensure all administrative tasks are completed in a timely manner.<br>• Monitor and maintain office supplies, replenishing inventory as needed.<br>• Uphold confidentiality and security standards in handling sensitive information.
<p>Robert Half is seeking a professional and highly organized Bilingual Administrative Assistant (Spanish/English) to support the front office of a busy school environment. This role serves as a key point of contact for students, parents, and staff and requires strong communication skills, patience, and attention to detail.</p><p><br></p><p>Responsibilities</p><ul><li>Greet and assist students, parents, and visitors in a professional and welcoming manner</li><li>Answer phones and respond to emails in both English and Spanish</li><li>Support student registration, attendance tracking, and record keeping</li><li>Maintain student files and ensure documentation is properly organized and compliant</li><li>Schedule meetings, conferences, and school appointments</li><li>Assist administrators and teachers with clerical support and reports</li><li>Coordinate communication between parents, faculty, and administration</li><li>Manage incoming/outgoing correspondence and school forms</li><li>Provide general office support and assist with daily school operation</li></ul><p><br></p>
We are looking for a dedicated Courtroom Specialist to join our team in Fort Lauderdale, Florida. This Contract to permanent position offers an excellent opportunity to contribute to administrative operations within a legal setting. The ideal candidate will excel in managing courtroom-related administrative tasks and ensuring efficient communication and record-keeping.<br><br>Responsibilities:<br>• Manage courtroom schedules and coordinate administrative activities to ensure smooth proceedings.<br>• Answer inbound calls and provide accurate information to inquiries.<br>• Perform detailed data entry to maintain accurate and organized records.<br>• Serve as the first point of contact by handling receptionist duties and welcoming visitors.<br>• Assist with preparing and organizing documents for courtroom use.<br>• Support legal staff with administrative tasks, ensuring deadlines and requirements are met.<br>• Monitor and handle incoming correspondence to ensure timely responses.<br>• Maintain confidentiality of sensitive information and uphold high standards of attention to detail.<br>• Collaborate with team members to address administrative needs and improve workflows.
<p>We are seeking a reliable <strong>General Office Associate</strong> to support daily office operations through data entry, order processing, billing support, light customer service, and reporting.</p><ul><li>Enter and maintain accurate data in internal systems</li><li>Process customer orders and billing transactions</li><li>Provide light customer service via phone and email</li><li>Prepare basic reports and assist with tracking information</li><li>Maintain organized electronic and paper files</li><li>Support administrative and office tasks as needed</li></ul><p><br></p>
We are looking for a detail-oriented Administrative Assistant to join our team in Pompano Beach, Florida. In this role, you will be heavily involved in customer service, administrative tasks, and scheduling duties within the industry. This role offers a contract employment opportunity, where your main responsibilities will include interfacing with homeowners, contractors, and businesses.<br><br>Responsibilities:<br><br>• Fielding and managing incoming calls from contractors to confirm order statuses, pricing, and material availability.<br>• Handling customer inquiries and resolving their issues promptly.<br>• Scheduling trucks for material delivery based on customer orders.<br>• Collecting payments and executing orders in a timely and efficient manner.<br>• Assisting customers in person as they come to look at materials.<br>• Sending electronic signatures for documentation as required.<br>• Utilizing MS Office and Sage for various administrative tasks.<br>• Assisting in other administrative duties as required.<br>• Maintaining clear and accurate communication via emails.<br>• Ensuring a smooth and efficient flow of operations within the office.
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Fort Lauderdale, FL. This role requires strong communication skills and the ability to professionally manage customer interactions to ensure timely invoice processing and payment collection. If you thrive in a fast-paced environment and excel at building positive client relationships, this position could be a great fit for you.<br><br>Responsibilities:<br>• Oversee daily accounts receivable tasks, including invoice preparation and collections.<br>• Follow up with customers to address outstanding balances and ensure timely payments.<br>• Process and accurately post customer payments within the accounting system.<br>• Maintain organized records of customer communications and collection activities.<br>• Deliver exceptional customer service by resolving payment issues efficiently.<br>• Utilize QuickBooks Enterprise to manage accounts receivable processes effectively.<br>• Build and maintain strong relationships with customers to foster trust and collaboration.<br>• Proactively identify and address discrepancies in accounts receivable.<br>• Collaborate with internal teams to ensure smooth billing and payment operations.
<p>We are seeking an experienced, hands-on <strong>Commercial Property Manager</strong> to oversee the financial and operational performance of a diverse portfolio of <strong>office and industrial properties</strong>. The ideal candidate is a proactive, detail-oriented professional with strong financial acumen, a deep understanding of commercial property operations, and proven experience working with <strong>institutional ownership structures</strong>. This role requires the ability to manage assets in alignment with investor standards, management agreements, and best-in-class operational practices.</p><p>Key Responsibilities</p><ul><li>Prepare and manage <strong>annual operating budgets</strong> for assigned properties</li><li>Administer and reconcile <strong>CAM, real estate tax, and operating expense recoveries</strong>, including estimated billings and <strong>annual CAM reconciliations</strong> (must-have)</li><li>Ensure accuracy and compliance of all pass-through expenses in accordance with lease terms and institutional reporting standards</li><li>Produce and review <strong>monthly financial reports</strong> in accordance with management agreements and investor requirements</li><li>Conduct regular <strong>on-site property inspections</strong> to ensure maintenance, safety, and operational standards are met</li><li>Verify lease commencement dates and <strong>abstract leases</strong> for internal systems and reporting</li><li>Oversee <strong>rent collections</strong>, monitor delinquencies, and coordinate default proceedings when necessary</li><li>Approve and process <strong>accounts payable and accounts receivable (AP/AR)</strong></li><li>Maintain strong <strong>tenant and client relationships</strong>, delivering a high level of customer service</li><li>Coordinate <strong>vacant space turnover</strong>, readiness, and support leasing efforts</li><li>Manage <strong>insurance requirements</strong> for properties and vendors, ensuring compliance with ownership standards</li><li>Evaluate service contract needs; prepare scopes of work, solicit bids, negotiate terms, and oversee vendor performance</li><li>Develop and administer <strong>preventative maintenance programs</strong> to protect asset value and mitigate operational risk</li></ul><p><br></p>
We are looking for an experienced Property Administrator to join our team in Miami, Florida. In this contract position, you will play a key role in ensuring smooth leasing operations, maintaining resident satisfaction, and overseeing administrative tasks. This is an excellent opportunity for someone with strong organizational skills and a passion for property management.<br><br>Responsibilities:<br>• Facilitate the leasing process by handling apartment applications, preparing lease agreements, and ensuring all necessary paperwork is completed accurately.<br>• Organize and maintain move-in files and resident records to guarantee up-to-date and accurate information.<br>• Address maintenance requests promptly, aiming for resolution on the first call whenever possible, and inform residents of any delays due to ordered parts.<br>• Monitor outstanding work orders daily to ensure timely completion, typically within 24 hours unless special circumstances arise.<br>• Provide excellent service to residents by responding to inquiries, resolving issues, and fostering positive relationships.<br>• Utilize property management systems, such as Entrata, for record-keeping and service request tracking.<br>• Collaborate with the community manager and other team members to maintain operational efficiency.<br>• Ensure compliance with company policies and procedures in all administrative and leasing activities.<br>• Assist in managing service requests and follow up on their resolution to ensure resident satisfaction.<br>• Participate in community events and initiatives to promote a welcoming and engaging environment.
<p>Financial Aid & Accounts Receivable Coordinator</p><p><strong>Job Summary:</strong></p><p> The Financial Aid & Accounts Receivable Coordinator supports students by assisting with financial aid processes while also managing student account receivables. This role works closely with financial aid, student accounts, and bursar teams to ensure accurate billing, payments, and compliance.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Advise students on financial aid programs, eligibility, and application steps (FAFSA, grants, loans)</li><li>Review and process financial aid applications and verification documents</li><li>Assist with awarding and packaging financial aid in compliance with regulations</li><li>Post student payments, scholarships, and financial aid disbursements to accounts</li><li>Manage accounts receivable activities, including billing, payment plans, and follow-ups on balances</li><li>Reconcile student accounts and resolve discrepancies</li><li>Communicate with students regarding balances, payments, and account questions</li><li>Maintain accurate records in the student information and financial systems</li><li>Collaborate with financial aid, bursar, and admissions departments</li></ul><p><br></p>
We are looking for a skilled Desktop Support Manager to oversee helpdesk and desktop operations for a healthcare organization. This long-term contract position is based in West Palm Beach, Florida and involves managing teams, ensuring service delivery excellence, and maintaining endpoint security and compliance. The ideal candidate will have strong technical expertise and leadership experience.<br><br>Responsibilities:<br>• Manage daily operations of the helpdesk and desktop support teams, ensuring incidents and requests are resolved efficiently.<br>• Oversee ticket prioritization, workflow optimization, and adherence to service-level agreements (SLAs) and key performance indicators (KPIs).<br>• Supervise lifecycle management for endpoints, including desktops, laptops, mobile devices, and peripherals.<br>• Implement standardized hardware configurations, software deployment, and endpoint security measures.<br>• Lead and develop a team of helpdesk analysts and technicians, fostering a customer-focused culture.<br>• Monitor service metrics such as ticket trends, resolution rates, and customer satisfaction scores, while producing regular reports.<br>• Ensure compliance with cybersecurity standards, including endpoint security and vulnerability remediation.<br>• Collaborate with vendors and optimize support tools such as ticketing systems and asset management platforms.<br>• Drive automation and self-service improvements to enhance user experience and reduce recurring issues.<br>• Support organizational initiatives, including clinic openings and infrastructure upgrades.
We are looking for an experienced Collections Specialist to join our team in Juno Beach, Florida. In this long-term contract position, you will play a pivotal role in managing overdue accounts, processing payments, and ensuring compliance with federal and state regulations. This is an excellent opportunity to contribute to the optimization of revenue recovery while maintaining sensitivity to customer needs.<br><br>Responsibilities:<br>• Negotiate payment agreements tailored to customers' financial situations to ensure successful collections.<br>• Track and monitor payment statuses, initiating follow-ups for missed deadlines.<br>• Collaborate with internal teams, such as billing and sales, to resolve disputes efficiently.<br>• Identify and escalate any fraudulent activities for further investigation.<br>• Achieve monthly collection targets and actively contribute to improving collection procedures.<br>• Maintain compliance with federal and state regulations while handling customer accounts.<br>• Ensure accurate processing of payments and validation of customer account details.<br>• Provide exceptional customer service to address inquiries and maintain positive relationships.<br>• Review and optimize revenue recovery strategies to minimize financial risk.<br>• Prepare reports on collection activities and performance metrics for management review.
<p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
<p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p><br></p>
<p>Growing, driven professional services organization, PE backed is seeking a hands-on Accounting Manager to lead day-to-day accounting operations and support financial reporting and analysis.</p><p>This role will serve as the senior accounting lead onsite and will be responsible for overseeing the full accounting cycle, managing the month-end close, and driving process improvements in a dynamic, revenue-diverse environment.</p><p>Key Responsibilities:</p><ul><li>Oversee month-end close and all general ledger activity</li><li>Review journal entries, reconciliations, and accruals</li><li>Manage AR and AP functions, including vendor and revenue oversight</li><li>Handle deferred revenue, prepaid expenses, and fixed assets</li><li>Serve as primary contact for external auditors</li><li>Contribute to financial reporting and analysis (Excel-based)</li><li>Analyze revenue trends by customer, product, and service line</li><li>Lead process improvements and optimize accounting systems</li></ul><p><br></p>
