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We are seeking a highly skilled Senior Customer Service Representative to join our team in St. Paul, MN. This is a 6-month contract-to-hire position offering the opportunity to transition into a permanent role. The ideal candidate will have extensive experience in customer service, excellent problem-solving abilities, and strong communication skills. If you thrive in a fast-paced environment and are passionate about providing outstanding customer support, we encourage you to apply.
Key Responsibilities: Serve as a primary point of contact for customers, handling inquiries, resolving issues, and providing solutions promptly and professionally. Process customer orders, returns, and exchanges accurately and efficiently. Maintain detailed and accurate records of customer interactions in the CRM system. Collaborate with internal teams, including sales, logistics, and operations, to ensure seamless customer experiences. Assist in training and mentoring entry level customer service representatives. Monitor and track customer service metrics to ensure service quality and efficiency. Escalate complex customer concerns to management as needed. Stay updated on company products, policies, and industry trends to provide accurate information to customers.

Qualifications: 1-2 + years of customer service experience. Strong communication skills, both verbal and written. Ability to handle high-pressure situations and resolve customer issues effectively. Proficiency in Microsoft Office Suite and CRM software. Strong organizational skills with attention to detail. Experience working in a fast-paced, high-volume customer service environment. Ability to work both independently and as part of a team.

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

3449 results for Customer Service

Senior Customer Service Representative We are seeking a highly skilled Senior Customer Service Representative to join our team in St. Paul, MN. This is a 6-month contract-to-hire position offering the opportunity to transition into a permanent role. The ideal candidate will have extensive experience in customer service, excellent problem-solving abilities, and strong communication skills. If you thrive in a fast-paced environment and are passionate about providing outstanding customer support, we encourage you to apply. Key Responsibilities: Serve as a primary point of contact for customers, handling inquiries, resolving issues, and providing solutions promptly and professionally. Process customer orders, returns, and exchanges accurately and efficiently. Maintain detailed and accurate records of customer interactions in the CRM system. Collaborate with internal teams, including sales, logistics, and operations, to ensure seamless customer experiences. Assist in training and mentoring entry level customer service representatives. Monitor and track customer service metrics to ensure service quality and efficiency. Escalate complex customer concerns to management as needed. Stay updated on company products, policies, and industry trends to provide accurate information to customers.

Sr. Customer Service Representative Robert Half Lexington is hiring for a contract-to-permanent employment opportunity for a Sr. Customer Service Representative in the hospitality industry, located in Lexington, Kentucky, 40513. As a Sr. Customer Service Representative, you will primarily be tasked with researching and securing hotel accommodations for extended stays, while maintaining strong relationships with hotel contacts and ensuring effective communication. There is also a negotiation aspect to this Sr. Customer Service Representative role, where the employee will provide high level customer service while handling rate negotiations. Prior customer service/call center experience is a must, prior sales experience in a call center environment is also preferred. This opening is for a 10am-7pm Thursday to Monday schedule, to ensure clients in various time zones have skilled CSRs available. Apply today to be considered! Responsibilities:• Research and secure hotel options for extended stays, ensuring they align with client guidelines and needs.• Negotiate with hotels to secure the best possible rates, overcoming any obstacles that may arise.• Maintain strong relationships with hotel contacts, effectively communicating with them to ensure consistency with policies.• Handle reservation requests, striving to fulfill customer needs and ensure satisfaction.• Identify and resolve any issues that may arise with clients and hotels on a daily basis.• Meet or exceed all client deadlines, demonstrating a results-driven approach.• Consult with clients to help them choose the hotel option that best fits their needs.• Collaborate with Account Management teams to ensure network consolidation for clients.• Attend all scheduled trainings, meetings, or other events as assigned.• Utilize your knowledge of the hotel industry and regional markets to identify trends and opportunities for client savings.

Customer Service Representative Job Overview:We are looking for a Customer Service Representative to join our team in St. Paul, MN for a short-term assignment. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about providing excellent customer service. The primary focus of this position is to assist customers by answering inquiries, processing requests, and supporting internal teams with administrative tasks.Key Responsibilities:<ul><li>Provide friendly and professional customer service via phone, email, and in-person interactions.</li><li>Address customer inquiries, concerns, and complaints in a timely and efficient manner.</li><li>Process orders, returns, and account updates while ensuring accuracy.</li><li>Maintain and update customer records in company databases.</li><li>Assist with data entry, documentation, and administrative support as needed.</li><li>Collaborate with internal teams to resolve customer issues and ensure smooth operations.</li><li>Follow company policies and procedures to ensure compliance and consistency in customer service delivery.</li><li>Identify opportunities for process improvements to enhance the customer experience.</li></ul>

Customer Service Representative We are offering a long-term contract employment opportunity for a Customer Service Representative in Wauwatosa, Wisconsin. This role primarily involves handling customer inquiries, maintaining comprehensive customer records, and managing customer accounts. Responsibilities: • Efficiently respond to customer inquiries via phone calls, emails, and faxes in a call center environment. • Handle specific customer issues related to paychecks, enrollment details, and hours worked. • Communicate effectively with employers and PHW’s (employees of the employer). • Process and manage customer data with precision and accuracy. • Use Microsoft Excel and Microsoft Word to maintain and update customer records. • Meet daily metrics as a measure of customer service effectiveness. • Balance both inbound and outbound calls, ensuring customer satisfaction. • Provide top-notch customer service while managing customer accounts.

Customer Service Representative Robert Half is currently searching for an articulate, highly skilled Customer Service Representative to provide outstanding service to our client's customers and potential customers. This Customer Service Representative position is based in a dynamic and fast-paced environment. This is an onsite Customer Service Representative opportunity based in Fairfax, Virginia. The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. Responsibilities:<ul><li> Handle both inbound and outbound customer calls.</li><li>Proactively communicate with customers to address and resolve sales and service issues</li><li>Identify and assess customers' needs to achieve satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Provide accurate, valid and complete information by using the right methods/tools.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</li><li>Follow communication procedures, guidelines and policies.</li><li>Take the extra mile to engage customers.</li></ul>

Customer Service Representative Associate We are offering a contract employment opportunity for a Customer Service Representative Associate in Bronx, New York. The Customer Service Representative Associate will be instrumental in providing front office and authorizations support in a healthcare setting. Responsibilities: · Obtain precertification's authorizations and other referrals as assigned· Meet with patients to discuss billing questions collection TOS and other outstanding balances.· Validate insurance and other billing information.· Presenting data to appropriate parties and partnering to develop resolutions· Ability to take and make patient phone calls and assist client front desk operations

Customer Service Representative We are seeking a Customer Service Representative in the Healthcare/NHS sector, based in Chandler, Arizona, 85224, United States. This job offers a long term contract employment opportunity. As a Customer Service Representative, you will be expected to manage customer accounts, process applications, and respond to inquiries with accuracy and efficiency. Responsibilities: • Process customer applications related to healthcare services efficiently • Oversee and monitor customer accounts to ensure optimal service delivery • Resolve any customer inquiries in a timely and detail oriented manner • Keep an up-to-date and accurate record of all customer credit information • Handle sensitive healthcare information in accordance with industry standards and regulations • Work together with team members to deliver high-quality customer service • Apply your skills in R Code, Customer Service, and Healthcare.gov to enhance service delivery • Liaise with remote teams as needed to ensure seamless service provision • Adhere to TRICARE and NIS guidelines in all customer interactions • Use video tools for customer interaction when necessary

Sr. Customer Service Representative We are offering a permanent employment opportunity for a Sr. Customer Service Representative in Carlsbad, California. As a Sr. Customer Service Representative, you will be playing a crucial role in managing customer interactions, tracking project statuses, and ensuring the accurate and efficient processing of customer orders. Responsibilities• Efficiently manage customer communication via inbound and outbound calls and emails.• Accurately enter and process customer orders into our system, ensuring meticulous attention to detail.• Ensure customers are regularly updated on the status of their projects and delivery schedules.• Work closely with production and logistics teams to prioritize and expedite orders when required.• Handle customer complaints and concerns professionally, demonstrating empathy and resolution skills.• Maintain well-organized and comprehensive records of all customer interactions and transactions.• Adhere to company policies and procedures while delivering exceptional customer service.

Customer Service Representative Robert Half is currently searching for an articulate, highly skilled Customer Service Representative to provide outstanding service to our client's customers and potential customers. This Customer Service Representative position is based in a dynamic and fast-paced environment. This is an onsite Customer Service Representative opportunity based in Manassas, Virginia. The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. Responsibilities:<ul><li> Handle both inbound and outbound customer calls.</li><li>Proactively communicate with customers to address and resolve sales and service issues</li><li>Identify and assess customers' needs to achieve satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Provide accurate, valid and complete information by using the right methods/tools.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</li><li>Follow communication procedures, guidelines and policies.</li><li>Take the extra mile to engage customers.</li></ul>

Customer Service Representative We are offering a contract to hire opportunity for a Customer Service Representative in the Oil & Gas - Field Services industry, located in Appleton, Wisconsin. The selected individual will be responsible for a variety of tasks including front desk operations, customer account management, and communication tasks. Responsibilities: • Handling inbound and outbound calls to resolve customer inquiries• Managing front desk operations and greeting customers• Maintaining and managing customer accounts• Accurate data entry and order entries• Answering customer calls and providing excellent customer service• Scheduling appointments as per customer requirements• Efficiently sorting and managing mail• Using Microsoft Excel and Word for various tasks• Corresponding with customers via email when required

Customer Service Representative We are looking for a meticulous Customer Service Representative to join our team located in a Canton, Ohio. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role offers a contract to permanent employment opportunity. Responsibilities:• Efficiently and accurately process customer credit applications.• Provide assistance to customers by offering product and service information.• Resolve product and service issues faced by customers.• Enter sales quotations and orders on a daily basis.• Ensure customer records are up-to-date by revising account information.• Manage multiple accounts while supporting external sales representatives.• Utilize Microsoft Word, Excel, and Outlook for various tasks.• Handle both inbound and outbound customer calls.• Document all customer interactions and communications. • Perform data entry tasks related to customer service.

Customer Service Representative Do you thrive on delivering exceptional experiences to customers? As a Customer Service Representative, you'll play a vital role in ensuring customer satisfaction, resolving inquiries, and supporting our mission of excellence. Robert Half is looking for enthusiastic, detail-oriented individuals who enjoy engaging with people and solving problems. Responsibilities:<ul><li>Interact with customers via phone, email, or live chat to address inquiries, concerns, and requests.</li><li>Provide accurate information about products and services, resolving issues efficiently while maintaining a professional demeanor.</li><li>Track and update customer profiles, orders, or service tickets through the company's CRM or other software tools.</li><li>Escalate unresolved queries to supervisors or the appropriate departments for timely resolution.</li><li>Collaborate with team members to improve customer care processes, providing feedback to help refine workflows.</li><li>Maintain a thorough understanding of company policies, services, and product offerings to better assist customers.</li><li>Consistently meet or exceed performance metrics, including response time, satisfaction ratings, and issue resolution rates.</li></ul>

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in the non-profit industry, based in Greenville, South Carolina. This role revolves around providing superior customer service, primarily through inbound calls, and using internal software for account management and updates. Responsibilities • Handle inbound calls from customers with queries related to their cards or accounts • Ensure customer satisfaction through prompt and effective resolution of issues • Utilize internal software for recording customer interactions and making note of pertinent details • Update information in the system as and when necessary • Activate new cards for customers as per their requests • Monitor customer accounts for any inconsistencies and take appropriate action • Provide Spanish translation services when required to ensure clear and effective communication.

Customer Service Representative We are offering a long-term contract employment opportunity for a Customer Service Representative in the Real Estate and Property industry. This role is based in Tustin, California and offers a hybrid work schedule. As a Customer Service Representative, you will be the main point of contact for potential residents, providing them with comprehensive information about properties and maintaining an organized record of all customer interactions. Responsibilities: • Engage directly with potential residents through phone calls and emails, providing them with detailed information about the properties they are interested in. • Record customer interactions meticulously, noting all inquiries and their details. • Update customer accounts as required, ensuring all information is accurate and up-to-date. • Regularly follow-up with customers, ensuring their queries are resolved and they are satisfied with the information provided. • Use Microsoft Excel and Microsoft Word for data entry and other tasks. • Manage inbound and outbound calls effectively, ensuring customer satisfaction and efficiency. • Perform order entry tasks, ensuring accuracy and timeliness. • Schedule appointments as necessary, coordinating with both customers and internal teams. • Use your skills in property management to provide comprehensive and accurate information to customers.

Customer Service Representative We are offering a short-term contract employment opportunity for a Customer Service Representative in the Healthcare industry, located in Miramar, Florida, 33025, United States. The selected individual will be responsible for a range of tasks including managing customer communication channels and providing ad-hoc support to the customer service team. We are only looking for candidates who can start ASAP. Responsibilities: • Effectively manage inbound and outbound client calls • Ensure accurate and prompt data entry and order processing • Utilize online chat to provide exceptional customer service • Schedule appointments accurately and efficiently • Contribute to the customer service department as needed • Maintain and update customer records regularly • Handle email correspondence with professionalism and promptness • Utilize Microsoft Excel and Word for customer service tasks • Provide ad-hoc support for the customer service team.

Customer Service Representative We are on the lookout for a Customer Service Representative to join our team in Tucson, Arizona. This role is situated within the events industry and provides an opportunity for short term contract employment. As a Customer Service Representative, you will be handling customer enquiries, maintaining customer records, and processing applications with precision and efficiency. Responsibilities • Deliver exceptional customer service by answering inbound calls, managing customer inquiries, and providing timely solutions. • Maintain and update customer records with high accuracy. • Perform data entry tasks related to customer applications and order entries. • Handle email correspondence professionally, ensuring customer queries are resolved efficiently. • Distribute pre-printed items and registration badges at events. • Efficiently schedule appointments and coordinate with the team for smooth event operations. • Utilize Microsoft Excel and Word for data management and documentation. • Conduct both inbound and outbound calls to address customer concerns and provide information. • Contribute to the organization of paper items and event materials.

Customer Service Representative We are offering a temporary-to-hire employment opportunity for a Customer Service Representative in the City of Industry, California. This role primarily entails processing customer orders, maintaining product inventory, and coordinating with various departments to ensure smooth operations. The selected candidate will be a part of a dynamic industry, where the primary workplace will be an office setting. Responsibilities: • Handle customer inquiries through phone or email and process their orders efficiently.• Ensure product availability by coordinating with purchasing or fabrication departments.• Collaborate with the shipping department to guarantee timely delivery of products.• Maintain an accurate record of customer interactions and transactions.• Use the Dynamics AX system to search for products in the database.• Assist customers by providing them with detailed product information.• Perform data entry tasks using an alphanumeric system.• Manage multiple calls per day, ensuring high-quality customer service.• Navigate various computer programs to support customer service operations.

Customer Service Representative Robert Half is seeking a Customer Service Representative for our client based in Metairie, Louisiana. As a Customer Service Representative, you will be tasked with handling customer inquiries and processing their applications in a high-paced environment. Your role will also involve maintaining accurate customer records and monitoring their accounts. This is a short-term contract to full time employment opportunity. Responsibilities:• Efficiently answer and manage incoming calls in a high-paced environment• Process customer applications in a timely and accurate manner• Utilize Microsoft Word and Microsoft Office to maintain customer records and perform tasks• Monitor customer accounts and take appropriate actions as necessary• Develop strong relationships with customers by providing excellent customer service• Utilize a multi-line phone system to manage customer calls• Adapt quickly and pick up new tasks and systems• Resolve customer inquiries with professionalism and efficiency

Customer Service Representative We are offering a temp to hire contract employment opportunity for a Customer Service Representative in Carson, California. This role is within the Wholesale Distribution industry and will be working in a dynamic and fast-paced workplace. Responsibilities: • Efficiently process orders and provide quotes to customers• Manage customer inquiries through phone, email, and chat• Utilize the correct methods/tools to provide precise, valid, and complete information to customers• Keep customer records updated and documented based on interactions• Develop and sustain knowledge about the product line• Adhere to communication procedures, guidelines, and policies• Handle inbound and outbound calls, providing top-notch customer service• Perform data entry tasks and manage email correspondence• Use Microsoft Excel and Word proficiently in daily tasks• Schedule appointments as necessary

Customer Service Representative We are in the process of recruiting a bilingual Spanish, Vietnamese, or Mandarin Customer Service Representative based in West Covina, California. This role is integral to our operations, handling inbound and outbound calls, delivering excellent customer care, and providing member services. The role offers a contract-to-permanent employment opportunity, ideal for candidates with skills in customer service, data entry, and Microsoft software. Responsibilities: • Provide stellar customer service through inbound and outbound call handling.• Carry out member services, ensuring all customer needs are met.• Maintain meticulous records of customer interactions and transactions.• Resolve customer inquiries and concerns promptly and professionally.• Utilize Microsoft Word and Outlook to manage customer data and communications.• Process customer requests accurately, demonstrating a keen eye for detail.• Adapt to varying work pace, managing tasks efficiently during busy periods.• Contribute to a team culture that values loyalty and cooperation.• Participate in training programs to continuously improve skills and knowledge.• Monitor customer accounts, taking necessary action when required.

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in Charleston, South Carolina. As a part of our service industry team, you will be primarily focused on processing customer-related tasks, maintaining up-to-date records, and resolving customer inquiries. Further, you will also be scheduling technicians. This role requires experience with ServiceTitan. Responsibilities:• Efficiently process customer applications related to credit• Maintain an accurate record of customer credit information • Handle and resolve customer inquiries professionally and promptly• Monitor and manage customer accounts and take appropriate actions when required• Dispatch tasks as part of your daily responsibilities• Use your HVAC and Heating skills to provide superior customer service when needed• Familiarize yourself with service titan software for efficient task management.

Customer Service Representative Are you passionate about providing exceptional customer service and fluent in both English and Spanish? Do you thrive in a fast-paced environment and enjoy helping others? Robert Half is seeking a motivated and skilled Bilingual Customer Service Representative to join a local and growing team! This is a fantastic opportunity to showcase your problem-solving abilities, communication skills, and knowledge of service excellence while making a real difference in customers' lives. Key Responsibilities:<ul><li>Serve as the first point of contact for customers, effectively addressing inquiries, concerns, and requests in both English and Spanish.</li><li>Provide information regarding products, services, and policies through phone, email, or other communication channels.</li><li>Solve customer issues quickly and efficiently while maintaining a professional and friendly demeanor.</li><li>Assist customers with insurance billing procedures, ensuring accuracy and compliance with established protocols.</li><li>Accurately document customer interactions and resolutions in the organization's CRM systems.</li><li>Collaborate with internal departments to ensure customer needs are met seamlessly.</li><li>Support continuous improvement initiatives to enhance customer satisfaction and service quality.</li></ul>

Customer Service Representative We are in the process of recruiting a Customer Service Representative for a short-term contract employment opportunity. This role is based in Chicago, Illinois, 60604, United States, and is within the industry. The successful candidate will be primarily tasked with coordinating customer accounts, making outbound phone calls, and maintaining records. Responsibilities: • Conduct data entry tasks, ensuring all customer information is up-to-date and accurate.• Review client documentation regularly in order to maintain a high level of accuracy.• Make outbound phone calls as per the provided script.• Cooperate with the internal team to coordinate minor account details.• Analyze data and collaborate with the internal team to resolve any discrepancies.• Use Microsoft Office 365 for various administrative tasks.• Handle both inbound and outbound calls to provide exceptional customer service.• Manage email correspondence, responding to customer inquiries and resolving any issues promptly.

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative at our location in Brevard, North Carolina. In this role, you will be assisting customers through both incoming and outgoing calls, providing information about our products and services, and ensuring all customer interactions are handled in a detail oriented and courteous manner. Responsibilities: • Accurately process customer inquiries and orders, ensuring all details are recorded in our systems. • Handle new customer enrollment, providing them with an understanding of our services. • Efficiently manage customer requests, identifying their needs, and documenting the call for future reference. • Respond to customer questions and resolve any issues they may have, communicating outcomes as needed. • Update all relevant records in our systems, adhering to our Corporate Compliance Guidelines. • Maintain a comprehensive understanding of our policies, procedures, and the skills necessary to perform your duties. • Demonstrate a thorough knowledge of our product offerings to assist customers effectively. • Foster positive working relationships with customers and colleagues alike. • Utilize your computer skills and knowledge of applications and systems to perform your duties effectively. • Support the Department’s Leadership Team in achieving departmental goals through task completion and ongoing training.

Customer Service Representative Robert Half Lexington is in search of several Customer Service Representatives to join a team in the hospitality industry at a company located in Lexington, Kentucky. In this role, you'll be focusing on managing and processing customer reservation requests, ensuring accurate data entry into a reservation system, and tackling a variety of issues over the phone, all while maintaining a fast-paced work environment. These openings are for a 2nd shift schedule with various days of the week, and some schedules including weekends. Clients of this company are located across the country in various time zones and CSRs need to be available to assist! Apply today to be considered! Responsibilities:• Efficiently process reservations and modifications of existing requests.• Accurately input customer reservation details into the system.• Use problem-solving skills to assist customers and hotels with issues over the phone.• Communicate professionally with all clients and departments to address their needs and issues.• Manage inbound and outbound calls within the department's Key Performance Indicator (KPI) goals.• Start and complete assigned tasks on time.• Perform additional duties as needed or assigned.• Handle customer inquiries and ensure appropriate actions are taken on customer accounts.• Maintain accurate customer credit records. • Process customer credit applications with accuracy and efficiency.

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