<p>Our client is in need of a Renewals Specialist to join their team. In this role, you will play a critical part in managing customer relationships, ensuring seamless contract renewals, and fostering collaboration with internal teams to enhance client satisfaction. This position offers the opportunity to work in a dynamic environment where your skills in communication, organization, and problem-solving will be highly valued.</p><p><br></p><p>Responsibilities:</p><p>• Manage the full renewal lifecycle for contracts, engaging proactively with customers 90-120 days before expiration.</p><p>• Prepare detailed and accurate renewal quotes and proposals that align with customer expectations and company guidelines.</p><p>• Partner with sales and customer success teams to develop and execute strategic approaches to contract renewals.</p><p>• Conduct proactive outreach to customers alongside account managers to discuss renewal plans and address potential risks.</p><p>• Handle administrative tasks throughout the renewal process, from quoting to deal closure, ensuring compliance with company policies.</p><p>• Identify opportunities for upselling and cross-selling, passing leads to the sales team for further development.</p><p>• Maintain high success rates in closing renewals on time and achieving targeted close-won ratios.</p><p>• Enhance forecasting accuracy for renewals and provide detailed reports to management.</p><p>• Analyze churn reasons effectively to improve reporting and share actionable customer insights with stakeholders.</p><p>• Keep CRM systems and tools updated with precise renewal data to support operational efficiency.</p>
<p>We are seeking a detail-oriented and personable Sales Support Representative to support our sales team in managing electronic connector accounts. This role requires someone who can balance multiple priorities, maintain strong relationships with over 100 customers, and ensure smooth order processing and communication.</p><p><br></p><ul><li>Support sales by managing coding, pricing approvals, registration in systems, shipments, and general customer correspondence.</li><li>Build and maintain strong, personable connections with a large customer base (100+ accounts).</li><li>Own territory responsibilities and serve as primary support for an assigned sales manager.</li><li>Collaborate effectively with a 3-person team in a positive, team-oriented environment.</li><li>Manage email correspondence and light phone communication efficiently.</li><li>Accurately enter and maintain data in internal systems (SAP, Keytone, Excel, O365).</li></ul>
<p>A local San Antonio client is looking for an Accounts Receivable /Collections specialist for an immediate start.</p><p><br></p><p>The Accounts Receivable /Collections specialist is responsible for the receipt and accounting of funds being paid to the organization. This role also handles customer account inquiries and monitors delinquent accounts as well as be proactive and use preventive measures to keep accounts current. Will assure that proper accounting procedures are followed to account for the receipt of payment for services completed by the company. </p><p><br></p><p>Key Job Responsibilities - Performs collections on accounts receivable. - Assist with verifying validity of account discrepancies by obtaining and investigating information from sales, customer service and from customers. - Responsible for posting customer payments by recording cash, checks and credit card transactions. - Research unapplied cash, chargebacks, over and short payments. - Respond to customer information request calls and emails. - Maintains accounts receivable reports, spreadsheets and corporate accounting files as assigned. - Assists with clarification in accounting records, as necessary. - Assists with monthly closings. - Performs filing and copying of all AR records. - . - Performs additional assignments as directed by Management. Key Performance Measurements - Management observation regarding attitude, diligence, and team contributions. - Willingness & ability to learn new skills and information. - Other key metrics prescribed by leadership, resulting in positive customer and Company impact.</p><p><br></p><p><br></p><p>Please apply online or call your local Robert Half office at 210-696-8300.</p>
We are looking for a skilled Accounts Receivable and Collections Specialist to join our team in San Antonio, Texas. This Contract to permanent position offers an excellent opportunity for individuals who thrive in a fast-paced and collaborative environment. The role involves managing the full accounts receivable cycle, ensuring timely and accurate payments, and maintaining strong relationships with clients while improving financial metrics such as Days Sales Outstanding (DSO). If you are detail-oriented, self-driven, and excel in problem-solving, this position is a great fit for you.<br><br>Responsibilities:<br>• Monitor assigned accounts for overdue payments, discrepancies, and payment trends.<br>• Investigate and resolve short payments, overpayments, and deductions through customer portals or direct communication.<br>• Apply incoming payments accurately across customer accounts and ensure proper allocation.<br>• Process debit and credit transactions while maintaining accurate records for reporting purposes.<br>• Generate and manage aging reports to track outstanding balances and support the collection process.<br>• Collaborate with internal teams and sales partners to address payment issues and negotiate repayment terms.<br>• Research and resolve customer claims and promotional credits to ensure proper accounting.<br>• Handle manual invoicing tasks and cash application duties for high-volume operations.<br>• Reconcile accounts receivable data and prepare periodic reports for analysis.<br>• Maintain detailed documentation of collection activities and provide insights to improve financial performance.
We are looking for a dedicated Receptionist to join our team in New Braunfels, Texas. This position offers a long-term contract opportunity and requires a success-driven, detail-oriented individual who can provide excellent administrative and communication support in a fast-paced environment. If you thrive in a role that demands attention to detail and adaptability, this could be a great fit for you.<br><br>Responsibilities:<br>• Greet visitors and clients warmly while managing the reception area to ensure a detail-oriented atmosphere.<br>• Answer and direct calls efficiently using a multi-line phone system, ensuring prompt communication.<br>• Manage incoming inquiries and provide accurate information or route them to the appropriate team member.<br>• Assist with administrative tasks such as filing, organizing documents, and tracking deadlines.<br>• Draft and handle formal correspondence, ensuring accuracy and a high standard in all communications.<br>• Maintain confidentiality and safeguard sensitive information.<br>• Coordinate schedules and appointments, ensuring smooth day-to-day operations.<br>• Support the team by performing occasional errands and assisting with additional office needs.<br>• Serve as a backup for other staff members when required.<br>• Travel locally to courthouses, law offices, or other venues as needed.
