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    533 results for Call Center Representative

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    We are on the lookout for a diligent Call Center Representative - ENT to join our team. Based in EAST SYRACUSE, New York, this role offers a long term contract employment opportunity in the industry. As a Call Center Representative - ENT, your primary tasks will include managing high volumes of incoming calls, generating sales leads, and maintaining a comprehensive database of customer interactions.

    Responsibilities:
    • Handling a large volume of incoming calls and efficiently managing customer inquiries.
    • Generating sales leads and meeting prescribed sales targets.
    • Building and maintaining sustainable relationships with customer accounts through proactive and interactive communication.
    • Providing accurate, valid, and complete information using appropriate methods and tools.
    • Identifying customer needs to ensure satisfaction and achieve service team goals.
    • Handling customer complaints effectively, providing suitable solutions and alternatives within specified time limits and following up for resolution.
    • Maintaining detailed records of customer interactions, processing customer accounts, and filing necessary documents.
    • Following communication procedures, guidelines, and policies diligently.
    • Demonstrating the ability to go the extra mile to engage customers.
    • Utilizing the Microsoft Office Suites and other database tools to manage customer accounts and process information.
    • Providing technical support and Tier 1 Support to customers as needed.
    • Proficient in Customer Service and capable of offering excellent service to all callers
    • Strong Communication skills, both verbal and written, to effectively handle customer inquiries
    • Demonstrated Sales skills to meet and exceed set targets
    • Thorough knowledge of company Procedures and Policies
    • Ability to provide Tier 1 Technical Support to customers
    • Proficiency in using Database systems for recording customer interactions
    • Experience in handling Inbound and Outbound Calls in a busy call center environment
    • Understanding of 'About Time' and 'Methods' principles in a call center context
    • Fluency in Spanish Language is highly desirable
    • Proficiency in Microsoft Office Suites for record-keeping and communication purposes
    • Ability to understand and adhere to product Specifications
    • Experience in generating Referrals to enhance business growth
    • Knowledge of managing Customer Accounts in a call center environment
    • Previous experience in a Call Center is desirable
    • Ability to work towards Targets in a dynamic environment
    • Interactive skills to engage customers and provide satisfactory solutions
    • Excellent Written Communication skills for clear and concise documentation
    • Experience working with Dealers and Distributors is an asset
    • Knowledge of Switchboard Operations for efficient call routing
    • Experience in Triage to prioritize customer issues effectively
    • Ability to provide Tier 1 Support to customers
    • Commitment to Sustainable practices within the workplace.

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

    Call Center Representative Jobs

    Call Center Representative We are on the lookout for a diligent Call Center Representative - ENT to join our team. Based in EAST SYRACUSE, New York, this role offers a long term contract employment opportunity in the industry. As a Call Center Representative - ENT, your primary tasks will include managing high volumes of incoming calls, generating sales leads, and maintaining a comprehensive database of customer interactions.<br><br>Responsibilities:<br>• Handling a large volume of incoming calls and efficiently managing customer inquiries.<br>• Generating sales leads and meeting prescribed sales targets.<br>• Building and maintaining sustainable relationships with customer accounts through proactive and interactive communication.<br>• Providing accurate, valid, and complete information using appropriate methods and tools.<br>• Identifying customer needs to ensure satisfaction and achieve service team goals.<br>• Handling customer complaints effectively, providing suitable solutions and alternatives within specified time limits and following up for resolution.<br>• Maintaining detailed records of customer interactions, processing customer accounts, and filing necessary documents.<br>• Following communication procedures, guidelines, and policies diligently.<br>• Demonstrating the ability to go the extra mile to engage customers.<br>• Utilizing the Microsoft Office Suites and other database tools to manage customer accounts and process information.<br>• Providing technical support and Tier 1 Support to customers as needed. 2nd shift Customer Service Representative <p>We are offering a possible contract to hire employment opportunity for a 2nd Shift Customer Service Representative, based in Erlanger, Kentucky. This role is within the service industry where you will play a crucial part in assisting customers. The workplace will be a team-oriented environment where you will be expected to provide detail-oriented, friendly, and high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming customer inquiries, providing accurate information and resolving their requests</p><p>• Efficiently process customer credit applications and maintain detailed records</p><p>• Dispatch services </p><p>• Communicate effectively with customers, providing clear expectations of costs and estimated time of arrival</p><p>• Follow up with customers regularly, keeping them informed on their service status</p><p>• Prepare service estimates, complete billing processes, and collect payments as necessary</p><p>• Use sales skills to address customer objections and encourage them to proceed with our service</p><p>• Forward contact information of interested prospects to an Inside Sales team member when required</p><p>• Identify priority issues and route calls to appropriate resources as needed</p><p>• Collaborate and support other team members in a team environment</p><p>• Acquire detailed knowledge of minor and major mechanical repairs through regular training</p> Customer Service Representative We are offering a long term contract employment opportunity for a Customer Service Representative in Burbank, California. This role is within the Government industry, providing an opportunity to be part of a dynamic and vital team. As a Customer Service Representative, you will be pivotal in handling customer interactions and ensuring customer satisfaction through efficient data management.<br><br>Responsibilities:<br>• Ensure customer inquiries are promptly and accurately addressed<br>• Manage inbound and outbound customer calls<br>• Maintain high-level customer service in a call center environment<br>• Accurately enter customer data and orders <br>• Coordinate and schedule appointments as per customer requests<br>• Manage and process customer credit applications<br>• Keep customer credit records up-to-date <br>• Use Microsoft Excel and Word to document and track customer interactions<br>• Communicate with customers via email correspondence regarding their accounts and orders. Customer Service Representative We are offering a long-term contract opportunity for a Customer Service Representative in the drinks and beverages industry, located in Greensboro, North Carolina. As a Customer Service Representative, you will be the primary point of contact for our customers, managing all forms of communication and requests.<br><br>Responsibilities:<br>• Responding to customer inquiries via phone and email in a courteous and detail oriented manner<br>• Accurately entering customer data and order details into our system<br>• Handling both inbound and outbound calls to ensure optimal customer service<br>• Utilizing Microsoft Excel and Word to maintain and update customer records<br>• Scheduling appointments as necessary in response to customer requests<br>• Assisting with various call center customer service duties as needed. Bilingual Spanish Customer Service Representative <p>We are offering a permanent employment opportunity for a Bilingual Spanish Customer Service Representative in Delray Beach, Florida. The role requires handling customer inquiries, maintaining accurate records, and taking the necessary action for account monitoring. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Manage inbound calls with efficiency and politeness</p><p>• Carry out outbound calls while maintaining a pleasant voice and demeanor </p><p>• Initiate electronic communication through email and fax</p><p>• Handle received documents, both electronic and shipped</p><p>• File customer accounts meticulously</p><p>• Schedule follow-ups for accounts and ensure timely execution</p><p>• Take the necessary follow-up actions for resolving issues</p><p>• Maintain strict adherence to company processes and procedures</p><p>• Showcase excellent multi-tasking and time management skills</p><p>• Utilize 'Call Center Customer Service', 'Word', and 'Excel' skills effectively.</p> Customer Service Representative <p>We are in search of a Customer Service Representative to be part of our team in the Real Estate & Property industry. This role is based in Tustin, California and offers a short term contract employment opportunity. The selected candidate will play a crucial role in communicating with potential residents, providing them with necessary information about properties, and maintaining an accurate record of all customer interactions.</p><p><br></p><p>Responsibilities:</p><p>• Engage with potential residents through emails and phone calls to provide comprehensive details about the properties they are interested in.</p><p>• Ensure the maintenance of detailed records of customer interactions and queries.</p><p>• Regularly update customer accounts as per requirements.</p><p>• Follow up with customers to ensure their satisfaction and resolve any pending issues.</p><p>• Utilize Microsoft Excel and other Microsoft Office applications to perform data entry and manage customer information.</p><p>• Exhibit proficiency in handling both inbound and outbound calls.</p><p>• Manage customer service within a call center environment, ensuring all customer queries and concerns are addressed promptly.</p><p>• Schedule appointments and manage order entries as part of the role.</p><p>• Leverage skills in property management to provide the best customer experience.</p><p>• Ensure all email correspondence with customers is handled professionally and promptly.</p> Customer Service Representative We are in search of a Customer Service Representative to become an integral part of our team in Cranston, Rhode Island. This role offers a long term contract employment opportunity in the industry where you will be primarily responsible for handling inbound calls, data entry, and order processing.<br><br>Responsibilities:<br><br>• Efficiently address customer inquiries and concerns over the phone.<br>• Accurately enter customer data and order details into Salesforce.<br>• Process customer orders with attention to detail.<br>• Maintain the highest level of customer service while answering inbound and outbound calls.<br>• Oversee customer accounts and ensure appropriate action is taken when necessary.<br>• Handle email correspondence with customers professionally and promptly.<br>• Adhere to established processes and procedures to ensure accuracy and efficiency.<br>• Utilize your skills in call center customer service to enhance customer satisfaction.<br>• Leverage your attention to detail in handling all responsibilities.<br>• Apply your knowledge in sports optics/hunting, if any, to better understand and serve our customers. Customer Service Representative We are offering a long-term contract employment opportunity for an experienced Customer Service Representative to join our team. Our industry is healthcare and the role will be fully remote, based out of Minneapolis, Minnesota. As a Customer Service Representative, you will be supporting Care Delivery Organizations and assisting a large patient base.<br><br>Responsibilities:<br><br>• Fielding inbound calls from patients and addressing their inquiries about eligibility and authorizations<br>• Accurately documenting all patient interactions and information<br>• Providing exceptional customer service at all times<br>• Efficiently handling data entry tasks and order entry operations<br>• Corresponding with patients via email as needed<br>• Scheduling appointments for patients<br>• Managing both inbound and outbound calls to resolve patient issues<br>• Utilizing Microsoft Excel and Word for various administrative tasks<br>• Navigating through health care audits, specifically those related to Medicare and Medicaid<br>• Familiarity with the Centers for Medicare & Medicaid Services (CMS) procedures and guidelines<br>• Ensuring strict adherence to HIPPA regulations and other privacy laws. Customer Service Representative <p>We are in search of a Customer Service Representative to join our government sector team located in Rialto, California. As a Customer Service Representative, your primary duties will involve addressing customer inquiries, maintaining up-to-date customer records, and ensuring the smooth operation of customer accounts. This role offers a short term contract employment opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently handle inbound and outbound customer calls</p><p>• Ensure prompt and accurate data entry of customer information</p><p>• Assist customers by resolving their issues effectively</p><p>• Utilize customer service software to manage customer interactions</p><p>• Maintain a high level of customer service through email correspondence</p><p>• Monitor customer accounts and take necessary actions as required</p><p>• Manage order entry operations diligently</p><p>• Use Microsoft Excel and Word for various tasks</p><p>• Schedule appointments as per the needs of the customers.</p><p><br></p><p><br></p> Customer Service Representative <p>We are on the search for a Customer Service Representative to become a vital part of our team, based in Pasadena, California. In this role, your main focus will be handling customer inquiries and concerns, processing applications, and maintaining detailed records of customer interactions. This role offers a short term contract employment opportunity. For immediate consideration email your resume and call 626-463-2031. </p><p><br></p><p>Responsibilities</p><p>• Take the lead in conducting outreach calls to provide information to individuals about emergency readiness and offer support to those affected.</p><p>• Act as the first point of contact for customers, responding to their inquiries regarding disaster preparedness and other topics.</p><p>• Uphold the responsibility of data entry, with a focus on processing customer credit applications accurately and efficiently.</p><p>• Show proficiency in using Microsoft Excel and Word for order entry and email correspondence.</p><p>• Ensure all customer interactions, inquiries, and resolutions are accurately documented in the designated database.</p><p>• Show commitment to ongoing learning by participating in training sessions to stay updated on scripts and best practices.</p><p>• Display adherence to established protocols, guidelines, and procedures when handling calls.</p><p>• Manage and monitor customer accounts, taking appropriate actions as required.</p> Sr. Customer Service Representative We are offering a long term contract employment opportunity for a Sr. Customer Service Representative in the manufacturing industry based in LOMBARD, Illinois. In this role, you will be primarily focused on providing top-notch customer service by handling customer calls and inquiries. You'll play a key role in maintaining customer satisfaction and ensuring smooth operation of our customer service department.<br><br>Responsibilities:<br>• Handle incoming calls professionally, ensuring customer inquiries are resolved promptly and accurately<br>• Utilize system violation software and call center phone systems to research customer inquiries<br>• Maintain accurate and detailed records of customer interactions<br>• Assist in the training and monitoring of other call center representatives<br>• Support customers in completing credit card transactions for violation payments<br>• Regularly check work email and other company communication channels<br>• Aid in the hiring and onboarding process of new call center representatives<br>• Participate in annual performance appraisals of employees and issue disciplinary warnings when necessary<br>• Process other duties as assigned by the Call Center Manager. Customer Service Representative <p>We are accepting applications for the position of a Customer Service Representative with our client based in Houma, Louisiana. This role involves working in a call center environment where you will be tasked with managing customer inquiries and maintaining customer records. The position offers a short-term contract to full time employment opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls from customers, providing prompt and efficient service</p><p>• Ensure accurate data entry and maintenance of customer records</p><p>• Use Microsoft Excel and Word to manage and document customer interactions</p><p>• Provide assistance to customers through email correspondence, ensuring their queries are resolved</p><p>• Make outbound calls to customers as required, ensuring customer satisfaction</p><p>• Process order entries in a timely and accurate manner</p><p>• Schedule appointments as per customer requests</p><p>• Monitor customer accounts and take necessary actions as required</p><p>• Uphold the highest level of customer service at all times</p><p>• Maintain a detail-oriented demeanor while handling customer queries</p> Customer Service Representative We are seeking a dedicated Customer Service Representative to join our team within the Government sector, based in Rialto, California. The successful candidate will be responsible for handling customer inquiries, managing customer accounts, and ensuring the accuracy of customer records. This short-term contract opportunity offers the chance to work within a dynamic team environment.<br><br>Responsibilities:<br>• Efficiently respond to customer inquiries via phone and email correspondence<br>• Ensure accurate data entry and record keeping of customer information<br>• Handle both inbound and outbound calls to address customer needs<br>• Utilize customer service software to manage and monitor customer accounts<br>• Schedule appointments as necessary to further assist customers<br>• Utilize Microsoft Word and Excel in the execution of duties<br>• Manage order entries and ensure they are processed accurately<br>• Provide exceptional call center customer service at all times<br>• Assist with any additional duties as requested by the team manager. Customer Service Representative We are in search of a Customer Service Representative to become an integral part of our team based in Rialto, California. As a key player in the Government sector, this role entails handling customer inquiries, maintaining accurate records, and processing client applications. This role offers a short term contract employment opportunity.<br><br>Responsibilities:<br>• Efficiently manage inbound and outbound customer calls<br>• Accurate data entry and order processing<br>• Handle customer service related email correspondence proficiently<br>• Resolve customer issues promptly and efficiently<br>• Use customer service software to maintain up-to-date customer records<br>• Assist customers by scheduling appointments as required<br>• Utilize Microsoft Word and Excel for various administrative tasks. Customer Service Representative We are inviting applications for a Customer Service Representative role located in Boston, Massachusetts, 02134, United States. The selected candidate will primarily be involved in addressing customer queries, maintaining precise customer records, and managing customer accounts. This position offers a short term contract employment opportunity.<br><br>Responsibilities:<br>• Handle inbound calls and provide exceptional customer service<br>• Assist in data entry tasks and maintain accurate customer records<br>• Schedule appointments and manage customer interactions<br>• Coordinate with the call center team to ensure seamless customer service<br>• Engage in email correspondence to address customer inquiries and complaints<br>• Ensure efficient order entry and processing<br>• Use Microsoft Excel and Word for various customer service tasks<br>• Oversee inbound and outbound calls to maintain excellent customer relationships. Customer Service Representative <p>We are in the process of hiring for a Customer Service Representative to join our team in the Rolling Meadows, Illinois area. This is a contract-to-hire opportunity and the selected candidate will be expected to manage customer inquiries, maintain detailed product knowledge, and deliver industry-leading customer service. Call center experience is a must!</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound customer inquiries through various channels including phone calls, emails, and chat</p><p>• Ensure all customer inquiries are managed promptly while providing exceptional customer service </p><p>• Conduct basic troubleshooting for customers, including providing product knowledge and recommendations, and resolving issues</p><p>• Respond to all customer correspondence in writing</p><p>• Maintain a detailed understanding of all products and procedures</p><p>• Deliver excellent customer service in a detail oriented and courteous manner</p><p>• Document all customer service interactions thoroughly </p><p>• Collaborate with team members, customer partners, and vendor partners to provide top-tier customer service.</p> Customer Service Representative We are in the financial services sector, located in Hermitage, Pennsylvania, and we're currently on the lookout for a Customer Service Representative to join our team. This role involves a significant amount of customer interaction and data entry tasks. It offers a long term contract employment opportunity.<br><br>Responsibilities:<br>• Respond to inbound customer calls and provide excellent customer service<br>• Handle customer inquiries and provide appropriate solutions<br>• Accurately enter, update, and maintain customer data in the system<br>• Monitor customer accounts and take necessary actions when required<br>• Ensure effective communication through email correspondence<br>• Manage both inbound and outbound calls to maintain customer satisfaction<br>• Utilize Microsoft Excel and Word for data organization and correspondence<br>• Enter customer orders into the system accurately and promptly<br>• Schedule appointments as per customer requests or business requirements. Customer Service Representative <p>We are currently recruiting for a Customer Service Representative in the Manufacturing industry based in Lombard, Illinois. The successful candidate will be responsible for handling a high volume of incoming calls and providing excellent customer service. This is a contract employment opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Handle a high volume of inbound calls with professionalism and courtesy</p><p>• Provide accurate and timely information to customers regarding their inquiries</p><p>• Utilize excellent communication skills to de-escalate upset customers and provide satisfactory solutions</p><p>• Ensure all customer interactions are recorded and updated in the customer database</p><p>• Collaborate with other team members to ensure customer satisfaction</p><p>• Understand and explain the process and implications of receiving a warning or a ticket to customers</p><p>• Maintain a strong understanding of the company's products and services to provide knowledgeable responses to inquiries</p><p>• Continually strive to improve customer service skills and product knowledge.</p><p><br></p><p>The salary range for this position is $16 to $18. Benefits available to contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more info</p> Customer Service Representative We are offering a long-term contract employment opportunity for a Customer Service Representative in Richmond, Virginia. This role is integral to our local government operation and requires on-site presence. As a Customer Service Representative, you will handle customer inquiries, maintain detailed records, and manage customer accounts with precision and professionalism. <br><br>Responsibilities:<br>• Handle a high volume of inbound and outbound calls on a daily basis.<br>• Address customer inquiries related to their accounts and utility questions.<br>• Maintain detailed and accurate customer account records.<br>• Enter and update customer data in Microsoft Excel and Microsoft Word.<br>• Schedule appointments as per customer needs.<br>• Process customer credit applications promptly and accurately.<br>• Engage in email correspondence with customers to resolve their queries.<br>• Monitor customer accounts and take appropriate action when required.<br>• Serve as the initial point of contact for customers.<br>• Manage order entries with precision and accuracy. Customer Service Representative <p>We are in search of a Customer Service Representative for a position in the Miami area. This opportunity is in the medical field. In this role, you will handle customer applications, maintain customer records, and manage inquiries. Monitoring customer accounts and taking necessary actions will also be part of your responsibilities. The position requires the candidate to be bilingual in Spanish. The role includes a hybrid schedule and the person will be working a rotating schedule that includes weekends and evenings.</p><p><br></p><p>Responsibilities: </p><p><br></p><p>• Deliver top-tier customer service by gaining a comprehensive understanding of our retail business operations.</p><p>• Take full responsibility to resolve customer issues and provide helpful solutions.</p><p>• Determine the root cause of customer inquiries by asking probing questions, leading to effective solutions.</p><p>• Utilize our customer relationship management tool for researching inquiries, documenting customer interactions, and issuing replacements.</p><p>• Handle inbound customer inquiries via phone, email, and text while maintaining updates on internal computer applications and systems.</p><p>• Bring a positive attitude to work every day, fostering a positive work environment.</p><p>• Generate product or service reports through the collection and analysis of customer information.</p><p>• Multitask by simultaneously reading, typing, and navigating through applications while interacting with customers.</p><p>• Demonstrate team player mentality, showing responsibility and reliability in all tasks. </p><p><br></p><p>This role offers a long-term contract employment opportunity.</p> Customer Service Representative <p>We are offering a contract to hire opportunity for a Customer Service Representative in Fayetteville, Arkansas. This role is in the digital tax compliance software industry, where you will be the primary customer contact, handling inquiries and maintaining customer records. This position is situated in an onsite call center environment.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Serve as the primary point of contact for customers, managing inquiries through phone, email, or chat</p><p>• Accurately document customer inquiries and maintain these records in a case management system</p><p>• Contribute to team projects, including site testing and client support initiatives</p><p>• Conduct outbound calls for complex issues requiring multiple interactions for resolution</p><p>• Adapt to changes in processes and policies as directed</p><p>• Maintain a daily log to assess productivity and identify areas of strength and improvement</p><p>• Demonstrate a high level of attention to detail in all tasks</p><p>• Display exceptional customer service skills in all interactions</p><p>• Show a strong ability to multitask and prioritize tasks effectively</p><p>• Utilize strong verbal and written communication skills in all customer interactions</p><p>• Exhibit proficiency in computer literacy, including internet applications and Microsoft Excel</p><p>• Apply analytical skills in interpreting customer inquiries and issues</p><p>• Maintain a calm demeanor in high-stress situations and uphold confidentiality of sensitive information.</p> Customer Service Representative <p>We are offering a contract employment opportunity for a Customer Service Representative in Miami, Florida. This position will be working for a nonprofit organization in the Miami area in their helpline service department. If you enjoy helping others and working in a fast-paced environment, this might be a great opportunity for you.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide appropriate information and referrals to social service agencies for callers contacting the Helpline.</li><li>Ensure data is accurately entered into the client database in a timely manner.</li><li>Provide telephone crisis counseling as well as suicide intervention services to callers experiencing crisis situations.</li><li>Participate in training, seminars, workshops, and in-services related to program and professional development.</li><li>Maintain an effective working relationship with colleagues through the use of appropriate interpersonal and communication skills.</li><li>Consistently adhere to the assigned schedule and demonstrate flexibility in regard to call center coverage needs.</li><li>Provide outstanding customer service to callers and accurately document all calls in the software.</li><li>Adhere to confidentiality policies and procedures as well as HIPAA regulations.</li><li>Obtain Certification as an Information & Referral Specialist through the Alliance for Information & Referral Systems (AIRS).</li></ul><p><br></p> Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in the manufacturing industry, based in Avenel, New Jersey. As a Customer Service Representative, you will be tasked with the responsibility of dealing with customer inquiries, managing order processing, and ensuring customer satisfaction. <br><br>Responsibilities: <br><br>• Assist and support customers as well as the sales team as part of a team dynamic.<br>• Accurately enter orders into the database.<br>• Direct orders to the appropriate facility.<br>• Liaise with external vendors for order placement when necessary.<br>• Collaborate with shipping companies for delivery arrangements.<br>• Generate invoices for orders once they are shipped or delivered.<br>• Handle purchase orders and receipt of goods for inventory.<br>• Keep a record of proof of deliveries (PODs) and bill of lading (BOL).<br>• Maintain order and shipping data in Excel spreadsheets.<br>• Respond promptly to incoming calls and emails.<br>• Update customer pricing in the database on a monthly basis.<br>• Regularly follow up on open orders.<br>• Perform any other assigned duties. Customer Service Representative <p>We are offering a long term contract employment opportunity for a Spanish- Bilingual Customer Service Representative in our Manufacturing sector located in Lombard, Illinois. In this role, you will play a key part in providing excellent service to our customers, ensuring their inquiries are resolved and their accounts are carefully monitored. </p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls with professionalism, maintaining a courteous tone and clear communication.</p><p>• Conduct detailed investigations into customer queries related to photo enforcement programs.</p><p>• Keep our RedCheck system updated with comprehensive call comments on a daily basis.</p><p>• Report escalated issues promptly to the Team Lead.</p><p>• Assist customers in conducting credit card transactions for violation payments.</p><p>• Regularly check work emails and stay updated with company communications.</p><p>• Carry out other tasks as assigned by the Team Lead.</p><p>• Utilize Microsoft Excel and Word for data entry and order entry tasks.</p><p>• Balance both inbound and outbound calls effectively.</p><p>• Schedule appointments as necessary.</p> Customer Service Representative <p>We are offering a contract for a contract to permanent position in the hospitality industry, specifically for a Customer Service Representative role in Lexington-Fayette, Kentucky, United States. In this role, you will be actively involved in managing customer reservations, handling queries, and maintaining an accurate record of transactions. Apply today to be considered---these are 2nd shift schedules and include some weekend dates! </p><p><br></p><p>Responsibilities</p><p>• Efficiently manage customer reservation requests through inbound and outbound calls.</p><p>• Accurately input reservation details into the system to meet client needs.</p><p>• Address and resolve issues encountered by hotels and clients over the phone.</p><p>• Collaborate with all departments to communicate any client-related issues.</p><p>• Implement problem-solving skills to assist clients and hotels over the phone.</p><p>• Ensure client needs and issues are properly notated using appropriate speech and grammar.</p><p>• Effectively handle additional responsibilities as required or assigned.</p>