Project Manager IT<p>Great opportunity for a long-term contract position as an IT Project Manager. As a Project Manager, you will be overseeing system support and enhancement, offering technical guidance, ensuring compliance with regulations, and managing projects from start to finish. </p><p><br></p><p>Responsibilities </p><p>• Overseeing the support and enhancement of the Manhattan WMS system or any other similar Warehousing Management Tool.</p><p>• Staying updated with the latest trends and advancements in WMS technology</p><p>• Providing technical guidance and support to end-users and stakeholders</p><p>• Ensuring that WMS processes and systems adhere to Sarbanes-Oxley SOX regulations</p><p>• Leading and managing projects from initiation to completion, ensuring timely delivery and budget compliance</p><p>• Coordinating cross-functional teams to foster collaboration and communication</p><p>• Preparing and presenting project status risks and issues to stakeholders and senior management</p><p>• Managing project scope changes, cost, and schedule</p><p>• Developing comprehensive project plans including timelines, milestones, and resource allocation</p><p>• Understanding the AS400 Operating system and Aldon Change Management tool</p><p>• Familiarizing with Communication protocols in AS400 system e.g Handheld Scanners and Voice</p><p>• Overseeing Manhattan WMS system support team and managing the implementation of multiple part system projects.</p>Data Entry Clerk<p>We are in search of a Data Entry Clerk to be a part of our team. The role revolves around managing data, primarily through Excel, and ensuring its accuracy. This position is based in Delphos, Ohio, 45833 and offers a short term contract employment opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Conduct data administration tasks predominantly using Excel.</p><p>• Review ship history, ASN's, and material planning.</p><p>• Ensure data accuracy before it is forwarded to the managers.</p><p>• Assist in tracking and organizing orders and ensuring reported numbers are correct.</p><p>• Liaise with material planners and managers to ensure smooth operations.</p><p>• Utilize your knowledge of SAP to contribute to the operations, </p><p>• Maintain a high level of organization and keep up with the pace of work.</p><p>• Take on the responsibility of managing customer accounts and taking necessary actions.</p><p>• Process customer credit applications with accuracy and efficiency.</p><p>• Maintain accurate customer credit records.</p>Sr. Customer Service Representative<p>We are looking to add a Sr. Customer Service Representative to our team in VERSAILLES, Ohio, United States. In this role, you will primarily deal with customer queries, manage customer accounts, and ensure all customer interactions are logged accurately. This position provides a short term contract employment opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Ensure all customer interactions are dealt with professionally and empathetically</p><p>• Handle incoming customer calls, addressing issues related to orders, billing, and product concerns</p><p>• Keep customer information up-to-date after every call and place orders when needed</p><p>• Collaborate with the management team to stay informed about product knowledge and changes in company policies</p><p>• Contribute to the company's success by resolving customer problems and converting frustrated clients into repeat customers</p><p>• Schedule delivery appointments</p><p>• Uphold a high level of confidentiality and professionalism when dealing with clients</p><p>• Keep track of pricing changes and update customers accordingly</p><p>• Manage billing functions and claim administration effectively</p><p>• Utilize Microsoft Office Programs, particularly Excel, for various tasks.</p><p><br></p><p>For immediate consideration, call Alison at 937.224.0600</p>