<p>Responsibilities:</p><p>• Coordinate and manage identity and access management projects, ensuring deadlines are met and deliverables are completed successfully.</p><p>• Collaborate with global teams to design, build, and deploy services across the Americas zone.</p><p>• Oversee the overhaul of delegation models for Active Directory, including permissions and access enhancements.</p><p>• Configure access controls and ensure security improvements within directory services.</p><p>• Utilize technical knowledge of Active Directory and Azure Entra ID to support project execution and troubleshooting.</p><p>• Facilitate meetings with various IT stakeholders, driving discussions and documenting outcomes.</p><p>• Prepare technical documentation and reports using Microsoft Word, Excel, and PowerPoint.</p><p>• Leverage ServiceNow for ticketing and tracking project-related tasks.</p><p>• Conduct research on new technologies to support ongoing and future initiatives.</p><p>• Act as a liaison between technical teams and business units to ensure clear communication and alignment.</p>
We are looking for an experienced IT Support specialist to provide on-site technical assistance and ensure smooth operation of IT systems and devices. In this role, you will manage a variety of tasks, including hardware troubleshooting, device imaging, and IT asset management, while supporting mobile devices and performing occasional Active Directory tasks. This is a contract position based in Mundelein, Illinois.<br><br>Responsibilities:<br>• Provide hands-on technical support for hardware, software, and mobile devices, ensuring functionality and resolving issues effectively.<br>• Perform device imaging and configuration to prepare workstations for use.<br>• Troubleshoot technical problems related to Microsoft Windows 10, Active Directory, and other IT systems.<br>• Manage IT assets, including tracking and maintaining inventory records.<br>• Handle service desk tickets, prioritizing and resolving requests in a timely manner.<br>• Support mobile fleet management, ensuring devices are properly configured and operational.<br>• Implement and manage Multi-Factor Authentication (MFA) solutions to enhance security.<br>• Utilize Intune for device management and configuration tasks.<br>• Collaborate with team members to transfer knowledge and improve IT processes.<br>• Adapt to changing IT needs within the organization and provide reliable solutions.
We are looking for an experienced Systems Engineer to join our team in Sacaton, Arizona. This is a long-term contract position that requires expertise in managing and optimizing IT systems and infrastructure. The ideal candidate will possess a strong technical background and demonstrate proficiency in key technologies that support business operations.<br><br>Responsibilities:<br>• Manage and maintain Active Directory environments, ensuring optimal performance and security.<br>• Administer and configure Microsoft Windows Server to support organizational needs.<br>• Oversee Azure Active Directory operations, including identity management and access controls.<br>• Implement and support Citrix technologies to enhance system functionality and user experience.<br>• Maintain and troubleshoot Microsoft Exchange systems to ensure reliable communication.<br>• Collaborate with IT teams to design and deploy system upgrades and new solutions.<br>• Monitor system performance and address any issues to minimize downtime.<br>• Develop and enforce security protocols to protect systems and data.<br>• Provide technical support and guidance to users to resolve IT-related challenges.<br>• Document system configurations and processes for future reference and compliance.
<p>We are looking for an experienced Systems Engineer to join our team in Germantown, Wisconsin. In this role, you will be responsible for managing and optimizing various systems, ensuring their seamless integration and performance. This position requires a strong technical background and a commitment to maintaining reliable and efficient IT operations. This role requires candidates to be onsite (hybrid) - local candidates are preferred. Also, no third-party candidates will be considered. </p><p><br></p><p>Responsibilities:</p><p>• Configure, maintain, and troubleshoot Active Directory to ensure secure and efficient user access.</p><p>• Administer Microsoft Windows Server environments, focusing on stability and performance.</p><p>• Manage Azure Active Directory to support cloud-based identity and access solutions.</p><p>• Implement and maintain Citrix technologies to enhance virtual desktop and application delivery.</p><p>• Oversee Microsoft Exchange operations, ensuring consistent email communication and system functionality.</p><p>• Collaborate with cross-functional teams to assess and address system requirements.</p><p>• Monitor server performance and proactively resolve issues to minimize downtime.</p><p>• Develop and document procedures for system upgrades and routine maintenance.</p><p>• Provide technical support and training to staff to ensure effective use of IT systems.</p><p>• Stay updated on emerging technologies to recommend improvements to existing systems.</p>
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is seeking an IT Support Specialist with 5+ years of experience providing Tier 1–3 technical support in enterprise environments. Strong hands-on experience with Microsoft Intune, Azure Active Directory (Azure AD), and Microsoft 365 administration. Proven ability to troubleshoot hardware, software, networking, and cloud-based systems while delivering excellent end-user support in hybrid and remote environments.</p>
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is seeking an IT Support Specialist with 5+ years of experience providing Tier 1–3 technical support in enterprise environments. Strong hands-on experience with Microsoft Intune, Azure Active Directory (Azure AD), and Microsoft 365 administration. Proven ability to troubleshoot hardware, software, networking, and cloud-based systems while delivering excellent end-user support in hybrid and remote environments.</p>
<p>An established company in the Tulsa, Oklahoma area is searching for IT manager with multi-client environment experience. In this role, you’ll oversee a dynamic technical environment leveraging the Microsoft stack, including Azure cloud solutions and Active Directory administration. You will also oversee client IT operations, projects and deliver proactive support for diverse client systems.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Lead technical teams to deliver exceptional support and project delivery for MSP type clients.</li><li>Architect, deploy, and maintain infrastructure built around Microsoft technologies (Azure, Active Directory, Office 365).</li><li>Manage cloud migration projects, identity/access controls, and network security.</li><li>Collaborate with business stakeholders and clients to align technology solutions with operational needs.</li><li>Mentor technicians, establish best practices, and enforce compliance standards.</li></ul>
We are looking for a skilled Systems Administrator to join our team on a contract basis in Schaumburg, Illinois. This role is ideal for someone who is detail oriented, excels in managing system operations and security, and provides exceptional support to end users. The position offers a balanced mix of help desk responsibilities and systems administration tasks, requiring expertise in Active Directory, Microsoft 365, and other related technologies.<br><br>Responsibilities:<br>• Manage and maintain Active Directory, including implementing security policies and configuring group policies.<br>• Administer Microsoft 365 security and compliance tools, including Intune, to ensure data protection and system integrity.<br>• Provide end-user support for Windows operating systems and Citrix technologies, addressing technical issues and resolving tickets.<br>• Harden server operating systems by applying local and network security measures.<br>• Troubleshoot and resolve system-related issues to minimize downtime and improve performance.<br>• Collaborate with team members to enhance system functionality and implement best practices.<br>• Monitor and maintain AWS technologies for efficient cloud-based operations.<br>• Document processes and create guidelines for system maintenance and user support.<br>• Conduct regular assessments of system security and compliance to identify areas for improvement.<br>• Assist with the deployment and configuration of enterprise-level applications.
<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for an experienced Desktop Support Level 2 specialist to join our team in Woodland Hills, CA. The ideal candidate will have a solid background in troubleshooting software and hardware issues, as well as proficiency with tools like Active Directory and Azure AD. This position is 5 days a week on-site in Woodland Hills, CA. </p><p><br></p><p>Responsibilities:</p><p>• Provide advanced desktop support, resolving technical issues related to Windows operating systems and Microsoft Office applications.</p><p>• Diagnose and troubleshoot audio and video problems, including Teams call functionality.</p><p>• Manage and maintain Active Directory and Azure AD, ensuring proper functionality and user access.</p><p>• Utilize ticketing systems to track, document, and resolve support requests efficiently.</p><p>• Configure and deploy hardware and software for Windows desktops, Mac computers, and mobile devices.</p><p>• Maintain and support Apple devices, including iPhones and iPads, ensuring seamless operation.</p><p>• Address network-related issues and assist with Cisco and Citrix technologies as needed.</p><p>• Perform system updates, installations, and configuration management to optimize performance.</p><p>• Collaborate with team members to implement solutions and improve overall IT service delivery.</p><p>• Provide guidance and training to end-users on proper equipment usage and software functionality.</p>
<p><strong>Primary Responsibilities</strong></p><ul><li>Diagnose, troubleshoot, and perform minor PC hardware repairs (RAM replacement, SSD cloning/replacement, basic troubleshooting, etc.).</li><li>Assist with software installation, configuration, and routine system maintenance.</li><li>Support Mac, Windows, and Linux operating systems, including basic configuration, troubleshooting, and user assistance.</li><li>Communicate technical issues clearly and professionally to users with varying levels of technical expertise.</li><li>Collaborate with team members to resolve technical problems efficiently.</li><li>Escalate complex technical issues when appropriate and assist with follow‑up and resolution.</li><li>Cultivate foundational knowledge and strong interest in object‑oriented, web‑driven development, with exposure to JavaScript, C#, HTML, SQL, and PHP.</li><li>Stay current with emerging technologies, tools, and best practices through self‑learning and on‑the‑job training.</li></ul><p><strong>Job Requirements</strong></p><ul><li>Basic hands‑on experience with PC hardware repair and troubleshooting.</li><li>Familiarity with multiple operating systems (Windows, macOS).</li><li>Strong customer service skills and a positive, professional attitude.</li><li>Education: High School Diploma or equivalent required.</li><li>Strong verbal and written communication skills.</li><li>Enjoys collaborating with others to achieve shared goals.</li><li>Exceptional organization skills, both professionally and personally.</li><li>Basic math and computer skills required.</li><li>Must pass drug and background screenings.</li></ul>
<p>We are looking for an experienced Senior Systems Administrator to join our team on a long-term contract basis in Chicago, Illinois. In this role, you will be responsible for managing and optimizing enterprise-level systems and technologies while ensuring seamless IT operations. The ideal candidate will possess advanced certifications, strong problem-solving capabilities, and the ability to work autonomously while collaborating effectively with teams.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain enterprise systems, including Active Directory, Windows Server, and Microsoft 365 environments.</p><p>• Resolve service tickets efficiently and proactively address system issues to ensure business continuity.</p><p>• Provide expert-level insights and recommendations to IT leadership at both enterprise and business unit levels.</p><p>• Collaborate with team members to address workloads and assist with additional duties when needed.</p><p>• Implement and oversee security measures, leveraging Azure and Microsoft technologies.</p><p>• Conduct periodic system upgrades and ensure compliance with best practices for hybrid server environments.</p><p>• Take initiative to solve complex issues independently, utilizing available resources effectively.</p><p>• Maintain high standards in communication and teamwork to foster a productive and engaged work environment.</p><p>• Stay updated on industry trends and certifications to provide cutting-edge solutions.</p><p>• Travel occasionally for planning meetings or other required engagements.</p>
As a Windows Administrator on our IT Infrastructure team, you will play a vital role in maintaining the stability, security, and efficiency of our Windows-based systems. You will be responsible for supporting Windows Server environments, VMware ESXi, Microsoft SQL, and various network services. Your primary focus will be on vulnerability remediation, Windows patching, performance tuning, and adherence to security baselines (CIS Benchmarks). Additionally, you will assist in fulfilling user requests through defined processes and the ServiceNow (SNOW) work queue. <br> - Collaborate with the Windows Administration Team to ensure the integrity, availability, and security of Windows Server environments. - Perform vulnerability remediation across Windows and Active Directory Services. - Implement Windows patch management processes, ensuring timely updates and adherence to security best practices. - Conduct performance tuning and establish performance baselines according to CIS Benchmarks. - Monitor and maintain the VMware ESXi virtualization platform. - Provide occasional support for Microsoft SQL Server. - Manage and troubleshoot network services, including DHCP, DNS, PKI, IIS, KMS, etc. - Respond to and resolve user requests via the ServiceNow (SNOW) work queue. - Provisioning Servers and assist application team with configuration of applications. -Create and maintain PowerShell scripts and processes to automate system tasks and fulfill user requests. - Collaborate with other IT teams to troubleshoot and resolve complex technical issues. - Stay current with industry trends and emerging technologies to enhance system efficiency and security. - Other duties as assigned <br> - Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). - Minimum of [7] years of experience in Windows Server and Active Directory administration. - Strong knowledge of Windows Server 2016 and newer. - Experience supporting Microsoft SQL Server is a plus. - Proficiency in VMware ESXi virtualization. - Experience Supporting network services, including DHCP, DNS, PKI, IIS, KMS, etc. - Experience in a Hybrid M365 \ Azure environments supporting services and users. - Understanding of vulnerability management and patching processes. - Experience with PowerShell scripting and automation. - The ability to automate tasks via scripting and Infrastructure as Code (IAC) is highly desired. - Knowledge of security best practices and CIS Benchmarks. - Excellent problem-solving and troubleshooting skills. - Strong communication and teamwork abilities. - IT certifications such as MCSA, MCSE, or VMware certifications are a plus.
We are looking for an experienced IT Manager/Director to oversee and enhance IT operations within a non-profit organization based in Indianapolis, Indiana. This position requires a proactive leader who can manage systems, support infrastructure, and ensure the security and efficiency of technology solutions. This is a long-term contract opportunity for someone who is detail oriented and looking to make a meaningful impact.<br><br>Responsibilities:<br>• Manage and maintain Active Directory systems to ensure seamless authentication and directory services.<br>• Implement and oversee backup solutions to safeguard data integrity and recovery processes.<br>• Administer and troubleshoot Cisco technologies to optimize network performance and connectivity.<br>• Evaluate, maintain, and upgrade computer hardware to align with organizational needs.<br>• Develop and enforce configuration management practices to ensure consistency across IT systems.<br>• Collaborate with teams to identify and address technology needs within the organization.<br>• Monitor IT infrastructure and resolve technical issues promptly to minimize downtime.<br>• Ensure compliance with security standards and protocols to protect organizational data.<br>• Provide guidance and training to staff on best practices and new systems.<br>• Stay updated with emerging IT trends to propose innovative solutions.
We are looking for an experienced Systems Administrator to join our team in Tallahassee, Florida. In this role, you will oversee the management, optimization, and troubleshooting of various system environments, including Microsoft Azure and Amazon Web Services (AWS). This position offers a long-term contract opportunity, requiring a proactive and detail-oriented individual to ensure the seamless operation of critical infrastructure.<br><br>Responsibilities:<br>• Manage and administer Microsoft Azure Entra ID, Active Directory, and Azure infrastructure security.<br>• Develop and implement processes to optimize server resources and cloud technologies, including AWS and Azure.<br>• Analyze system performance and recommend upgrades or changes to prevent resource contention.<br>• Create and maintain technical documentation, standards, and procedures for system operations.<br>• Collaborate with stakeholders, data center staff, and users to deploy resources, upgrades, and configuration changes.<br>• Troubleshoot and resolve issues with Windows and Linux servers to minimize disruptions.<br>• Develop PowerShell scripts for server monitoring and Active Directory/Azure management.<br>• Research and propose technical solutions to meet organizational requirements and improve processes.<br>• Assist application owners and users in accessing Azure applications securely.<br>• Plan and schedule the development and implementation of software systems.
<p>Are you someone who loves solving complex technical challenges, working with modern cloud technologies, and making a real impact on system reliability and performance? We’re looking for a talented <strong>Windows & Azure Infrastructure Engineer</strong> to join our team and play a key role in building and supporting a secure, scalable, and high‑performing environment.</p><p>In this role, you’ll work across Windows servers, virtualization platforms, cloud services, and automation tools to ensure our systems are stable, optimized, and ready for growth. If you enjoy hands‑on troubleshooting, improving infrastructure through automation, and collaborating with a sharp technical team, this is an opportunity you’ll want to explore.</p><p>1<strong>What You’ll Do</strong></p><ul><li>Provide expert‑level <strong>Windows Server support</strong>, including hands-on troubleshooting, debugging, and performance optimization.</li><li>Deploy, manage, and support <strong>Azure AD, AWS, and Azure cloud services</strong>, ensuring high availability and secure configurations.</li><li>Utilize <strong>Infrastructure as Code tools (Terraform preferred)</strong> to streamline and automate deployments.</li><li>Apply scripting knowledge in <strong>PowerShell and Python</strong> to automate routine tasks and enhance system efficiency.</li><li>Support and maintain <strong>Active Directory Domain Services</strong>, file structures, security permissions, and group policies.</li><li>Assist in maintaining <strong>backup and disaster recovery processes</strong> to safeguard critical systems.</li><li>Install and configure software in alignment with corporate standards and security requirements.</li><li>Follow established <strong>configuration, change management, and documentation processes</strong> to ensure stability and traceability.</li><li>Demonstrate strong understanding of <strong>computer architecture and operating systems</strong> fundamentals.</li><li>Work with <strong>SAN/NAS storage technologies</strong> to support capacity, performance, and reliability needs.</li><li>Support and troubleshoot virtualization platforms, including <strong>VMware</strong>.</li><li>Participate in <strong>system testing, validation, and performance assessments</strong> as needed.</li><li>Collaborate cross‑functionally and communicate clearly with technical and non‑technical stakeholders.</li><li>Balance independent work with effective teamwork in a fast‑moving environment.</li></ul>
<p>In this role, you will focus on implementing and managing biometric fingerprint login capabilities for Windows 11 endpoints within an on-premises environment. Your expertise in Active Directory, endpoint security, and multi-factor authentication will be essential to successfully achieve project objectives.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement a centralized biometric fingerprint login system for Windows 11 endpoints.</p><p>• Configure Active Directory to support domain-joined devices with biometric authentication.</p><p>• Ensure seamless user access across multiple endpoints using biometric credentials.</p><p>• Design solutions that allow non-biometric users to log in with traditional methods while maintaining security.</p><p>• Establish centralized management for enabling and disabling biometric login capabilities.</p><p>• Troubleshoot and resolve conflicts related to two-factor authentication visibility across biometric and non-biometric devices.</p><p>• Evaluate and recommend solutions, including Windows Hello for Business or other non-Microsoft options, to meet project requirements.</p><p>• Maintain endpoint security and protection protocols throughout the implementation process.</p><p>• Collaborate with stakeholders to align biometric authentication solutions with business objectives.</p><p>• Document and communicate system configurations, processes, and recommendations effectively.</p>
We are looking for a skilled Systems Administrator to join our team in Portage, Michigan. This role requires an individual with strong technical expertise and a passion for delivering exceptional service to clients. You will play a critical role in maintaining server and network infrastructure while ensuring seamless operations.<br><br>Responsibilities:<br>• Provide direct support to customers, addressing inquiries and resolving technical issues efficiently.<br>• Manage and maintain server environments, including virtualization and network operations.<br>• Perform triage and troubleshooting for support requests, identifying and implementing solutions promptly.<br>• Utilize Active Directory to manage user accounts, permissions, and system configurations.<br>• Oversee Windows-based systems, ensuring updates and security measures are implemented.<br>• Collaborate with team members to manage projects and ensure timely completion.<br>• Apply cybersecurity best practices to safeguard data and systems from potential threats.<br>• Leverage automation and artificial intelligence tools to optimize system performance.<br>• Work with Dell and Citrix technologies to ensure compatibility and functionality across platforms.
<p>Systems Engineer (Windows Server + VMware Focus) Location: North Indianapolis, IN – Onsite We are seeking a Systems Engineer with strong Windows Server and VMware experience to support one of our top clients in the Indianapolis area. This role is ideal for someone who has deep hands-on experience building, managing, and troubleshooting enterprise Windows Server environments and VMware clusters. This is an engineering-focused, highly technical position supporting a experienced infrastructure environment. Responsibilities Lead administration, configuration, and optimization of Windows Server 2016/2019/2022 Manage and maintain VMware ESXi/vSphere clusters, storage, performance, HA/DRS, and VM lifecycle Support Active Directory, DNS, DHCP, and Group Policy across the enterprise Troubleshoot complex server and virtualization issues (Tier 3/4 escalation) Assist with Citrix, Intune/MDM, Ivanti, and endpoint imaging environments Support system hardening, patching, and security best practices Document infrastructure changes and mentor entry level team members Participate in disaster recovery planning and testing. </p><p><br></p><ul><li>Administer, configure, and maintain Windows Server environments, including Active Directory, DNS, DHCP, and Group Policy.</li><li>Deploy, manage, and optimize VMware ESXi/vSphere clusters, ensuring high availability and resource efficiency.</li><li>Maintain and troubleshoot Citrix infrastructure, including XenApp/XenDesktop, Citrix Virtual Apps and Desktops, and NetScaler (ADC) appliances.</li><li>Administer and maintain Ivanti Endpoint Management for asset inventory, patch management, software deployment, OS deployment, and remote support, ensuring compliance with corporate security policies.</li><li>Design, test, and implement automated Ivanti patching schedules, reporting, and remediation workflows for servers and workstations.</li><li>Manage Microsoft Intune for mobile device management (MDM) and mobile application management (MAM), including policy configuration, device enrollment, compliance monitoring, and application deployment for iOS, Android, and Windows devices.</li><li>Oversee enterprise imaging technologies for desktop and laptop deployment, ensuring standardization, rapid deployment, and lifecycle management across the organization.</li><li>Monitor system performance, capacity, and availability using enterprise monitoring tools, and proactively address potential issues.</li><li>Implement and maintain security best practices, including system hardening, vulnerability remediation, and endpoint security posture management.</li><li>Provide Tier 3/4 technical support and mentor junior team members.</li><li>Participate in disaster recovery planning, testing, and execution.</li><li>Contribute to infrastructure design, architecture decisions, and technical documentation.</li></ul><p><br></p>
We are looking for an experienced IT Systems Administrator-Level 3 to join our team on a long-term contract basis in Juno Beach, Florida. In this role, you will manage and optimize enterprise IT infrastructure, ensuring operational efficiency, robust cybersecurity measures, and compliance with industry standards. The ideal candidate will bring advanced expertise in system architecture, cloud technology, virtualization platforms, and infrastructure security.<br><br>Responsibilities:<br>• Manage the installation, configuration, and maintenance of computing infrastructure, including operating systems and middleware products, across various platforms.<br>• Evaluate, implement, and adjust software parameters and solutions to optimize system performance.<br>• Develop and enforce cybersecurity measures to safeguard enterprise IT environments and ensure compliance with regulations.<br>• Oversee enterprise Active Directory environments, virtualization platforms, and network infrastructure.<br>• Lead IT infrastructure projects such as data center operations, cloud migrations, and automation initiatives.<br>• Collaborate with monitoring engineers to enhance issue prediction, detection, and automated response systems.<br>• Drive continuous improvement in system reliability through root cause analysis and problem management.<br>• Ensure timely delivery of PC hardware and software asset management processes and IT audit requirements.<br>• Maintain compliance with workstation patching and vulnerability reduction efforts.<br>• Utilize IT governance frameworks to establish policies and procedures that align with best practices and industry standards.
<p><strong>***For immediate consideration, please message Ali Ferber (Scott) on LinkedIn with your updated resume***</strong></p><p><br></p><p>Title: Network Manager (but heavy on Systems, M365, VMware)</p><p>Location: Gardena, CA *hybrid* 1 week onsite, the next remote in that rotation*</p><p>Salary: $120,000- 155,000 + benefits and bonus</p><p>Technical Skills: VMware version 7.0 and higher, M365, Windows Servers, Support, Active Directory, Group Policies, Cisco</p><p><br></p><p>We are looking for a skilled Network Manager to oversee the infrastructure operations and network systems of our clients organization in Gardena, California. The ideal candidate will possess strong leadership abilities and technical expertise to manage a dynamic environment supporting approximately 250 users. This role requires hands-on experience with advanced technologies and a proactive approach to vendor management and team supervision.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize the organization's network infrastructure, ensuring reliable and secure operations.</p><p>• Oversee VMware systems, ensuring they are running on version 7 or newer and meet performance expectations.</p><p>• Administer Active Directory, including assigning group policies and maintaining user account security.</p><p>• Lead a team of 3-4 direct reports, providing guidance, training, and performance evaluations.</p><p>• Supervise vendor relationships, ensuring services align with organizational needs and budgets.</p><p>• Implement and maintain Microsoft 365 Enterprise solutions to enhance productivity and collaboration.</p><p>• Design and maintain network architecture, ensuring scalability and efficiency.</p><p>• Configure and manage Cisco routers and networking systems to support enterprise operations.</p><p>• Monitor system performance and troubleshoot issues to ensure minimal downtime.</p><p>• Develop and enforce IT policies and procedures to uphold security standards.</p>
<p>We are offering an exciting opportunity for a Help Desk Analyst in New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support</p><p>• Performing basic Active Directory tasks including password resets and permission updates</p><p>• Assisting with basic VM troubleshooting and resetting virtual machines</p><p>• Providing hands-on support to resolve technical problems efficiently</p><p>• Supporting and training users on IT-related issues and best practices</p><p>• Maintaining records of system configurations, troubleshooting steps, and IT procedures</p><p>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support</p><p>• Managing computer hardware and configuration management</p><p>• Deploying and maintaining Mac Computers and other devices.</p>
We are looking for an experienced Penetration Tester to join our cybersecurity team and enhance the security of our Windows-based systems. The ideal candidate will play a key role in identifying vulnerabilities, conducting simulated attacks, and implementing strategies to safeguard critical infrastructure, including servers, endpoints, and Active Directory environments. This position offers an opportunity to apply advanced penetration testing techniques and collaborate with IT teams to strengthen security measures.<br><br>Responsibilities:<br>• Perform penetration tests and security evaluations of Windows environments, including Active Directory, servers, endpoints, and domain controllers.<br>• Execute red team scenarios to simulate real-world attack tactics, techniques, and procedures.<br>• Identify and exploit vulnerabilities within Windows systems, applications, and networks, documenting findings comprehensively.<br>• Develop and utilize custom scripts and tools using programming languages such as PowerShell, Python, C++, or C#.<br>• Work closely with IT teams to address security gaps and implement mitigation strategies.<br>• Prepare detailed reports outlining vulnerabilities and actionable recommendations to fortify Windows infrastructure.<br>• Stay updated on emerging threats, attack vectors, and techniques targeting Windows-based systems.<br>• Evaluate Group Policy Objects and other system configurations to ensure adherence to security standards.<br>• Support the improvement of cybersecurity practices by sharing insights and conducting knowledge transfer sessions.
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. The ideal candidate will provide advanced technical support to internal clients, ensuring a seamless experience with desktop systems, software, and connectivity. This role requires strong customer service skills and the ability to address and resolve technical issues efficiently, including high-level support for executives.<br><br>Responsibilities:<br>• Deliver Level 2 and Level 3 technical support for internal users, addressing complex desktop, software, and connectivity issues.<br>• Ensure smooth functionality and troubleshooting of Windows 11 OS, Office 365, Azure Active Directory, and Microsoft Teams.<br>• Provide specialized "white glove" support for visiting executives, resolving technical challenges promptly and professionally.<br>• Handle service ticketing requests, ensuring timely and effective resolution of reported problems.<br>• Diagnose and resolve issues related to video conferencing and connectivity, ensuring optimal performance.<br>• Escalate unresolved technical problems to networking or system administration teams for further investigation.<br>• Collaborate with team members to implement solutions that enhance system performance and user experience.<br>• Maintain up-to-date knowledge of desktop technologies and assist with certifications when required.<br>• Conduct proactive monitoring and maintenance of PC workstations to prevent potential disruptions.
We are looking for an IT Support Specialist to join a dynamic healthcare environment in Ann Arbor, Michigan. In this role, you will provide essential technical assistance to a large hospice facility, ensuring smooth operations for both on-site and remote staff. This is a contract position with the potential for long-term employment, offering the opportunity to grow within the organization while making a meaningful impact.<br><br>Responsibilities:<br>• Provide first-level troubleshooting for technical issues related to Windows-based systems, including Active Directory, Office 365, and Exchange.<br>• Offer hands-on support for mobile devices such as Android smartphones and iPads.<br>• Deliver exceptional customer service to assist staff in a high-pressure healthcare environment.<br>• Facilitate the onboarding process for 20-30 new team members each month, ensuring their technical setup is complete.<br>• Conduct network troubleshooting to address connectivity issues and ensure reliable operations.<br>• Manage hardware inventory, including tracking and deploying necessary equipment.<br>• Assist field personnel with online troubleshooting and station setup as required.<br>• Collaborate with team members to maintain system functionality and resolve technical challenges.<br>• Ensure compliance with organizational IT protocols and practices.
We are looking for a skilled Systems Administrator to join our team on a contract basis in Santa Monica, California. In this role, you will manage and support critical IT systems, ensuring optimal performance and reliability. This position requires expertise in system administration tools and technologies, with a focus on maintaining secure and efficient environments.<br><br>Responsibilities:<br>• Manage and maintain Active Directory environments, ensuring proper configuration and security.<br>• Support Windows Server infrastructure, including installation, updates, and troubleshooting.<br>• Provide technical assistance for Windows 10 systems, addressing user issues and optimizing performance.<br>• Work with Dell Technologies hardware to ensure seamless operation and maintenance.<br>• Administer Citrix solutions to enhance remote access and virtual desktop environments.<br>• Monitor system performance and proactively address potential issues to minimize downtime.<br>• Implement security measures to safeguard systems and data.<br>• Collaborate with team members to develop and refine IT procedures and documentation.<br>• Conduct regular system audits and generate reports to support compliance and operational efficiency.<br>• Respond to support requests and resolve technical issues in a timely manner.
