<p><strong>Jeff Abrams is seeking a dedicated Client Services Representative to join his exceptional client's team.</strong> In this role, you will play a key part in delivering outstanding client experiences while managing a range of financial services and administrative tasks. This position is ideal for someone who thrives in a client-focused environment and is committed to providing personalized, high-quality support.</p><p><strong>Responsibilities:</strong></p><p>• Facilitate updates to beneficiary designations, ensuring accuracy and compliance with firm policies.</p><p> • Process wire transfers securely and in accordance with regulatory requirements.</p><p> • Manage rollover requests by coordinating with custodians, preparing documentation, and ensuring smooth transitions.</p><p> • Respond promptly and effectively to client inquiries, providing detailed information on financial products and services.</p><p> • Build and maintain strong client relationships through proactive and personalized communication.</p><p> • Guide new clients through the onboarding process to ensure a seamless and welcoming experience.</p><p> • Oversee client transactions, including deposits, withdrawals, account updates, and balance inquiries.</p><p> • Partner with financial advisors to ensure client activities align with their financial strategies and goals.</p><p> • Maintain accurate and current client records within Salesforce.</p><p> • Follow up on pending client requests to ensure timely and complete resolutions.</p><p><br></p><p>If you are interested in this role, please reach out to <strong>Jeff Abrams via LinkedIn</strong>.</p>
We are looking for a motivated and detail-oriented Customer Service Representative to join our team on a contract basis. This short-term position involves supporting a high-volume outreach project aimed at gathering essential identification data from a global customer base. This is a remote role requiring exceptional communication skills and the ability to meet performance targets in a fast-paced environment.<br><br>Responsibilities:<br>• Conduct outbound calls to customers, following established scripts and communication guidelines.<br>• Request and gather identification numbers from customers with accuracy and professionalism.<br>• Record collected data into designated tracking systems or forms.<br>• Maintain detailed and organized logs of daily call activities.<br>• Achieve daily outreach volume goals while ensuring quality interactions.<br>• Adapt to the needs of a global customer base, maintaining professionalism and cultural sensitivity.<br>• Collaborate with team members to meet project deadlines and objectives.<br>• Ensure compliance with company protocols and standards during customer interactions.<br>• Utilize provided tools and resources effectively to streamline outreach activities.
<p>Job Summary</p><p>Permanent Hire Opportunity</p><p>This position supports customer service, dispatch, and inside sales departments. It manages personnel and serves as the main contact for high-volume retail partners, specialized distributors, and contractors regarding inquiries, issues, order processing, and delivery scheduling. The ideal candidate ensures high-volume retail inventory remains in-stock, handles complex logistics, and resolves order discrepancies efficiently. This role is responsible for supporting and demonstrating core values such as integrity, safety, respect, customer focus, quality, innovation, and financial success.</p><ul><li><strong>Sales Partner Management</strong>: Manage the end-to-end order process for large, high-volume customers, utilizing electronic data interchange systems, vendor portals, and direct communication to ensure seamless order processing and compliance with customer requirements.</li><li>Oversee the entry, tracking, and fulfillment of high-volume orders. Coordinate with production and logistics teams to prioritize production and manage shipping schedules to meet scheduled delivery dates.</li><li>Proactively monitor inventory levels and work with sales/production teams to avoid stockouts at customer locations and job sites. Communicate potential delays or shortages immediately to customers, peers, and senior management.</li><li>Review and manage delivery notes to reflect loading changes and inventory shortages.</li><li>Manage, research, and resolve inquiries or complaints on products, orders, invoicing, and pricing.</li><li>Work with sales teams to coordinate customer requests and provide superior customer service.</li><li>Maintain customer complaints and regularly log information into customer relationship management systems.</li><li>Responsible for accurate setup and processing of customer rebates and royalties on a monthly, quarterly, and annual basis.</li><li>Assist with preparing pricing materials and managing location pricing structure with sales teams.</li><li>Prepare and enter yearly and off-cycle pricing increases into enterprise systems.</li><li>Maintain positive, long-term relationships with buyers and branch managers.</li><li>Assist in managing all processes including sales orders and change-orders received from customers, inside sales coordinators, and sales representatives.</li><li>Assist in setting up sales orders, terms, payers, and preliminary lien data in enterprise systems for initial orders.</li><li>Hire, train, and mentor a team of customer service representatives to handle high-volume inquiries, order entry, and customer complaints.</li><li>Set expectations, coach, train, instruct, discipline, hold accountable, and offer guidance to all direct reports.</li><li>Manage customer service, dispatch, and inside sales personnel across multiple locations.</li><li>Analyze, record, and assess customer service metrics (e.g., on-time in-full rates, order accuracy). Prepare weekly and monthly reports on performance to identify areas for improvement.</li><li>Conduct performance reviews for direct reports and advise on year-end performance reviews for all personnel via human resources information systems.</li><li>Monitor and approve employee actions in human resources systems in a timely manner.</li><li>Responsible for running time data audit reports of recorded time and errors, and track attendance via payroll systems.</li><li>Complete monthly audit packages for customer service.</li></ul>
<p>Robert Half is recruiting an experienced Corporate Associate for a highly regarded transactional boutique law firm in downtown San Francisco (flexible telecommute) that services emerging technology and start-up clientele. The Associate is responsible for actively managing their start-up clients’ corporate matters (significant direct client interface), assisting with corporate formation & maintenance, doing due diligence and closings for venture capital and private equity financings, and equity administration (including providing guidance in updating capitalization tables). </p><p><br></p><p>The firm is looking for a start-up lawyer with 4+ years of experience doing the aforementioned work on behalf of venture-backed private companies, preferably at a large- or mid-sized SF or Silicon Valley law firm. The Associate needs to be motivated by direct client service (this is a client-facing role), responsiveness, and relationship building. </p><p><br></p><p>The reason this opportunity stands out from the rest is that this very friendly, congenial law firm is all about WORK-LIFE BALANCE. There is very little evening and weekend work. The billable hour requirement is 1,250/yr and there are good bonuses for exceeding that low threshold. The career trajectory for these positions is either partnership-track or to become a General Counsel at a successful start-up. Many of their alumni are lead in-house counsel for top technology clients. The firm is casual, laid back, and they often do social get-togethers and teambuilding events. A wonderful place to work!</p><p><br></p><p>Our client is offering an annual base salary of $175,000 - 235,000+/yr, DOE and annual production bonuses (described above). The firm pays 100% of medical/dental/vision premiums for the employee and the dependents (!!), contributes 3% of total annual compensation to a 401k plan, has a good PTO policy, and pays generous monthly stipends for commuting, cell phone, etc. For confidential consideration, please email resume to Jon Lucchese, Vice President for Permanent Placement Services Practice, at jon.lucchese‹at›roberthalf‹dot›com . Thank you!</p>
<p><strong>Customer Service Specialist</strong></p><p><strong>Description:</strong></p><p>Deliver excellent customer experiences by resolving inquiries, providing information, and promoting a positive company image.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat</li><li>Resolve product or service issues promptly and professionally</li><li>Document customer interactions and transactions</li><li>Provide information about products and services</li><li>Collaborate with internal teams for issue resolution</li></ul>
<p><strong>Customer Service Support </strong></p><p>The friendly problem‑solver who ensures every customer feels heard, supported, and taken care of. This role handles inquiries, resolves issues quickly, and keeps communication clear across phone, email, and chat.</p><p><br></p><p><strong>Top 3 Skills</strong></p><ul><li><strong>Customer Communication & Service Excellence</strong> — Delivers prompt, professional support with a helpful, solutions‑focused approach.</li><li><strong>Problem‑Solving & Issue Resolution</strong> — Identifies needs quickly, troubleshoots effectively, and escalates when needed.</li><li><strong>Organization & Multitasking</strong> — Manages multiple customer requests while maintaining accurate notes and updates.</li></ul><p><br></p>
<p><strong>Customer Service Support</strong></p><p>The friendly problem‑solver who ensures every customer feels heard, supported, and taken care of. This role handles inquiries, resolves issues quickly, and keeps communication clear across phone, email, and chat.</p><p><br></p><p><strong>Top 3 Skills</strong></p><ul><li><strong>Customer Communication & Service Excellence</strong> — Delivers prompt, professional support with a helpful, solutions‑focused approach.</li><li><strong>Problem‑Solving & Issue Resolution</strong> — Identifies needs quickly, troubleshoots effectively, and escalates when needed.</li><li><strong>Organization & Multitasking</strong> — Manages multiple customer requests while maintaining accurate notes and updates.</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Navigator to join our team in Palo Alto, California. In this role, you will serve as a vital point of contact for patients, assisting them with navigating healthcare services and ensuring a seamless experience. This long-term contract position requires a strong commitment to delivering exceptional service and maintaining high standards of attention to detail.</p><p><br></p><p><strong>This is a part-time position, Monday, Tuesday and Fridays 3:30p – 12a</strong></p><p><br></p><p>Responsibilities:</p><p>• Act as a non-clinical liaison to support patients before, during, and after their interactions with medical facilities.</p><p>• Assist patients and guests with transportation information, including details about campus shuttles.</p><p>• Coordinate and schedule physician appointments and care for both inpatient and outpatient services.</p><p>• Facilitate communication between patients, guests, and departments to address concerns and ensure proper follow-up.</p><p>• Provide guidance to patients navigating the healthcare system, ensuring clarity and ease during their experience.</p><p>• Uphold safety and quality standards while maintaining sensitivity to cultural diversity and patient rights.</p><p>• Support compliance with National Patient Safety Goals and participate in ongoing education and training.</p><p>• Execute patient care practices aligned with organizational standards and frameworks.</p><p>• Maintain accurate records and summaries of patient interactions to ensure seamless communication.</p><p>• Promote teamwork and respect within all interactions to enhance the patient and guest experience.</p>
<p>Robert Half client is looking for a detail-oriented Front Desk Coordinator to join their team on a contract basis in Walnut Creek, California. In this role, you will be the first point of contact for visitors and clients, ensuring a welcoming and efficient experience. The ideal candidate will have excellent organizational and communication skills, along with a strong ability to manage multiple tasks simultaneously.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors and clients, providing a friendly and attentive first impression.</p><p>• Manage incoming calls using a multi-line phone system, directing them to the appropriate departments or individuals.</p><p>• Perform administrative tasks such as filing, data entry, and maintaining organized records.</p><p>• Assist with assembling and mailing client tax returns.</p><p>• Provide concierge services, including scheduling appointments and addressing client inquiries.</p><p>• Ensure the reception area remains tidy and presentable at all times.</p><p>• Coordinate with internal teams to support office operations and ensure smooth communication.</p><p>• Handle email correspondence and calendar management using Microsoft Outlook.</p><p>• Utilize Microsoft Excel and Word for document creation, data tracking, and reporting.</p><p>• Deliver exceptional customer service by addressing client needs promptly and efficiently.</p><p>• Assist with additional administrative projects as needed to support the team.</p><p><br></p><p>If you are interested in this Front Desk Coordinator position, please submit your resume today!</p>
<p>We are looking for a Client Accounts Specialist to join our team in San Francisco, California. This role involves managing billing processes and client accounts while ensuring exceptional service delivery. The ideal candidate will bring expertise in accounting software systems and customer service to streamline operations and improve client satisfaction. <strong>For immediate consideration, please contact Leon Chang directly via Linked-In.</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p><strong>Invoice Management:</strong> Prepares and posts client invoices per attorney revisions and client guidelines.</p><p><strong>Cash Application:</strong> Reconciles and applies payments (checks, wires, ACH, credit cards); processes refunds as needed.</p><p><strong>Bank Deposits:</strong> Organizes and deposits checks into correct accounts.</p><p><strong>Trust Accounts:</strong> Records deposits, transfers, and withdrawals for client and state bar trust accounts.</p><p><strong>Recordkeeping:</strong> Maintains accurate electronic files for invoices, cash receipts, disbursements, overpayments, refunds, wires, transfers, write-offs, and unapplied cash.</p><p><strong>Reporting:</strong> Provides accrual, budget, and rate data to attorneys/clients as requested.</p><p><strong>Expense Processing:</strong> Records third-party expenses and disbursements in expense systems.</p><p><strong>Account Management:</strong> Monitors unapplied cash, reallocates payments when bills are revised, and ensures trust funds are used appropriately.</p><p><strong>Collections Support:</strong> Assists with collection efforts when needed.</p>
<p>Our client is seeking to hire two (2) Receptionists for their Redwood City, CA operations. These roles have possibilities to become contract to hire and requires onsite work daily. You will have perks such as access to a gym and fitness classes. Apply today to join this winning team!</p><p><br></p><p><strong>Position Overview:</strong></p><p><br></p><p>As a Receptionist, you will play a key role in ensuring the smooth operation of daily office activities, offering both administrative and front desk support.</p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Serve as the welcoming point of contact for clients, visitors, and employees, consistently creating a positive experience.</li><li>Answer and route incoming telephone calls promptly and in accordance with company procedures, directing inquiries to the proper departments.</li><li>Distribute mail and process both incoming and outgoing packages, coordinating courier pickups and deliveries, and promptly resolving any related issues.</li><li>Issue and track security badges to visitors and staff as required.</li><li>Maintain clear and accurate flow of communications and correspondence within the office.</li><li>Monitor office supply levels and process requisition orders as needed.</li><li>Support the Facility Manager and Facility Coordinator with clerical and administrative duties related to building operations.</li><li>Respond to routine client and general questions, escalating complex matters to the appropriate contacts.</li><li>Participate in training and facility programs to continually develop your professional skills.</li><li>Maintain a tidy, organized, and secure work environment.</li><li>Uphold all company and client policies, practices, and procedures.</li></ul><p><br></p>
<p><strong>Receptionist (Contract) – Robert Half</strong></p><p><br></p><p><strong>Robert Half is recruiting a Receptionist for a contract assignment.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for visitors, employees, and callers, ensuring a positive and professional experience.</li><li>Answer and transfer incoming calls promptly using company protocols.</li><li>Manage mail distribution and coordinate courier deliveries and pickups.</li><li>Issue security badges to visitors and employees.</li><li>Provide general information and assistance, escalating complex questions as needed.</li><li>Maintain a clean and organized reception area.</li><li>Assist Facility Manager and Facility Coordinator with administrative tasks.</li><li>Adhere to all client and company policies and procedures.</li></ul><p><br></p>
<p>We are looking for a motivated and detail-oriented Collections Specialist to join our team in Concord, California. In this Contract to permanent position, you will be responsible for managing consumer collections accounts, ensuring timely payments, and delivering excellent communication with clients. This role requires strong attention to detail, organizational skills, and the ability to work effectively in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Handle assigned consumer collections accounts, ensuring timely follow-up and resolution.</p><p>• Communicate effectively with clients to address payment issues and negotiate solutions.</p><p>• Utilize computer systems to track account activity and manage collections processes.</p><p>• Maintain a positive and detail-focused attitude while interacting with clients and team members.</p><p>• Adhere to established company procedures and guidelines for collections.</p><p>• Monitor accounts for discrepancies and escalate issues as necessary.</p><p>• Generate reports and updates on account statuses using basic Excel functions.</p><p>• Ensure consistent attendance and punctuality, adhering to the agreed-upon work schedule.</p><p>• Collaborate with team members to achieve departmental goals and objectives.</p><p>• Participate in training sessions to enhance collections and communication skills.</p>
We are looking for a dedicated Receptionist to join our team in Sunnyvale, California. This Contract to permanent position offers an excellent opportunity for an individual who thrives in a detail-oriented and customer-focused environment. The ideal candidate will be responsible for creating a welcoming atmosphere for guests, managing front office operations, and supporting administrative tasks.<br><br>Responsibilities:<br>• Greet visitors with courtesy and ensure they feel welcomed and valued.<br>• Maintain the appearance of the reception area, keeping it clean, organized, and presentable.<br>• Manage incoming calls using a multi-line phone system, ensuring messages are accurately recorded and directed.<br>• Coordinate mail and package handling, including processing, documentation, and distribution.<br>• Assist with scheduling appointments and general administrative tasks to support office operations.<br>• Work closely with HR to ensure smooth communication and adherence to company policies.<br>• Provide exceptional customer service to both internal and external stakeholders.<br>• Handle inquiries and provide accurate information in a courteous manner.<br>• Ensure all tasks are completed efficiently while maintaining a high level of attention to detail.
<p><strong>Bilingual Spanish Receptionist</strong></p><p><strong>Description:</strong></p><p>Serve as the welcoming face of the company, handling calls and directing visitors while assisting with general administrative support.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet guests and answer incoming calls</li><li>Manage scheduling and conference room bookings</li><li>Receive and distribute mail/packages</li><li>Maintain tidy reception and waiting areas</li><li>Provide general admin support to staff</li></ul><p><br></p>
<p>The first-impression expert who ensures every guest receives a warm welcome while keeping front desk operations running seamlessly. This role supports visitors, manages check-ins, and provides exceptional customer service with professionalism and efficiency.</p><p><br></p><p><strong>Top 3 Skills</strong></p><ul><li><strong>Customer Service Excellence</strong> — Creates a welcoming environment and handles inquiries with professionalism.</li><li><strong>Front Desk & Check‑In Management</strong> — Greets guests, manages sign‑ins, and directs visitors with ease.</li><li><strong>Communication & Organization</strong> — Clear communicator who keeps the front desk organized and running smoothly.</li></ul><p><br></p>
<p>The first-impression expert who ensures every guest receives a warm welcome while keeping front desk operations running seamlessly. This role supports visitors, manages check-ins, and provides exceptional customer service with professionalism and efficiency.</p><p><br></p><p><strong>Top 3 Skills</strong></p><ul><li><strong>Customer Service Excellence</strong> — Creates a welcoming environment and handles inquiries with professionalism.</li><li><strong>Front Desk & Check‑In Management</strong> — Greets guests, manages sign‑ins, and directs visitors with ease.</li><li><strong>Communication & Organization</strong> — Clear communicator who keeps the front desk organized and running smoothly.</li></ul><p><br></p>
We are looking for a dedicated Receptionist to join our team on a contract basis in San Francisco, California. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and exceptional service. The ideal candidate will thrive in a collaborative environment and possess strong organizational and communication skills.<br><br>Responsibilities:<br>• Greet and assist visitors with attention to detail and courtesy.<br>• Manage multi-line phone systems, including answering and transferring calls promptly.<br>• Maintain accurate records and handle sensitive or confidential documents securely.<br>• Collaborate with team members to complete assigned projects efficiently.<br>• Communicate effectively with managers and clients, addressing any job-related concerns or deadlines.<br>• Provide concierge-style services to ensure a seamless experience for guests.<br>• Organize and maintain the reception area to uphold a meticulous image.<br>• Operate switchboard systems efficiently to support office communications.<br>• Support additional administrative tasks as needed to meet organizational goals.
<p><strong>Front Desk Coordinator</strong></p><p><strong>Description:</strong></p><p>Be the first point of contact for visitors, providing a welcoming environment and supporting administrative functions at the front office.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist visitors and clients</li><li>Answer and direct incoming calls</li><li>Maintain an organized front office and reception area</li><li>Schedule appointments and update calendars</li><li>Handle mail and deliveries</li></ul>
We are looking for a detail-oriented and personable Receptionist to join our team on a short-term contract basis in Los Gatos, California. This role will span 2–4 weeks and offers the opportunity to support the smooth operation of our office while serving as the first point of contact for visitors. The ideal candidate will be adept at multitasking, have strong communication skills, and be proficient in using Slack for internal coordination.<br><br>Responsibilities:<br>• Welcome guests warmly, ensuring they feel comfortable upon arrival.<br>• Notify team members of visitor arrivals using Slack and manage visitor sign-in procedures.<br>• Maintain a neat and organized reception area to uphold a well-maintained office environment.<br>• Monitor Slack channels to respond promptly to messages and coordinate team updates.<br>• Schedule conference rooms, assist with meeting arrangements, and provide basic calendar support.<br>• Process incoming and outgoing mail and packages, ensuring timely handling.<br>• Order office supplies and ensure inventory is restocked as necessary.<br>• Support facilities-related requests and communicate office issues effectively through Slack.<br>• Assist with special projects or administrative tasks during the contract period.<br>• Maintain common areas and uphold office organization standards.
We are looking for an experienced Sr. Receptionist to join our team in Los Gatos, California. This is a long-term contract position offering the opportunity to contribute to an engaging and dynamic environment. The role requires exceptional organizational skills and the ability to manage multiple tasks effectively, ensuring smooth day-to-day operations.<br><br>Responsibilities:<br>• Welcome and assist visitors, vendors, and internal employees in a detail-oriented and friendly manner.<br>• Coordinate and oversee vendor activities, including managing their entry and exit at various locations.<br>• Utilize Slack channels to communicate effectively across multiple departments and locations.<br>• Handle catering arrangements and scheduling requests to meet organizational needs.<br>• Travel between nearby campus buildings to support administrative tasks, all within a two-block radius.<br>• Operate and manage a multi-line phone system, ensuring calls are answered promptly and efficiently.<br>• Provide administrative support by maintaining schedules and managing office procedures.<br>• Facilitate communication using tools like Gmail and G Chat, ensuring timely responses and streamlined workflows.<br>• Assist with day-to-day office operations, ensuring the workplace runs smoothly and efficiently.
