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    11 results for Crm Specialist in Seattle, WA

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    We are in the process of expanding our team in Auburn, Washington and are on the lookout for a dedicated ERP/CRM Consultant. The individual will be tasked with managing the configuration, updates, and customizations of our Dynamics ERP system, in addition to collaborating on design and testing of new customer vendors and software integrations. This role falls within the information technology industry, and provides an exciting opportunity to play a critical role in improving our business processes.


    Responsibilities:


    • Oversee and manage the maintenance and updates of our Dynamics ERP system.

    • Collaborate with both internal and external stakeholders on the design and testing of new customer vendors and software integrations.

    • Assist in the planning and execution of our ERP system's testing, implementation, and maintenance.

    • Lead the management of third party GP product updates to GP and ISV products.

    • Serve as a subject matter expert for ERP, connected programs, and processes.

    • Assist in data migrations, creation, and support of other business system integrations.

    • Handle troubleshooting of data issues related to ERP system and process failures.

    • Support internal SQL developer with ERP-related SQL issues.

    • Oversee ERP related project management tasks.

    • Stay updated with the latest technologies and quickly learn administration and support for them.



    Core Benefits:

    M/D/V

    Retirement Plan: 401k w/ match

    PTO - 2 weeks, sick leave, floating holidays, 7 holidays

    Flexible Spending Account

    Employee Assistance Program


    Added benefits:

    Free parking lot





    • Minimum of 7 years of experience as an ERP/CRM Consultant or related role.
    • Proficient in ERP - Enterprise Resource Planning processes and systems.
    • Comprehensive understanding of Business Process Functions.
    • Proficiency in using Dynamics GP is necessary.
    • Experience in using Dynamics CRM is required.
    • Familiarity with Great Plains Dynamics is essential.
    • Able to work collaboratively with cross-functional teams.
    • Strong problem-solving skills and attention to detail.
    • Excellent communication skills, both written and verbal.
    • Ability to manage multiple tasks and priorities effectively.
    • Must have a proactive approach to identifying and resolving issues.
    • Strong analytical skills with the ability to translate business requirements into technical specifications.

    Technology Doesn't Change the World, People Do.®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

    11 results for Crm Specialist in Seattle, WA

    ERP/CRM Consultant <p>We are in the process of expanding our team in Auburn, Washington and are on the lookout for a dedicated ERP/CRM Consultant. The individual will be tasked with managing the configuration, updates, and customizations of our Dynamics ERP system, in addition to collaborating on design and testing of new customer vendors and software integrations. This role falls within the information technology industry, and provides an exciting opportunity to play a critical role in improving our business processes.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Oversee and manage the maintenance and updates of our Dynamics ERP system.</p><p>• Collaborate with both internal and external stakeholders on the design and testing of new customer vendors and software integrations.</p><p>• Assist in the planning and execution of our ERP system's testing, implementation, and maintenance.</p><p>• Lead the management of third party GP product updates to GP and ISV products.</p><p>• Serve as a subject matter expert for ERP, connected programs, and processes.</p><p>• Assist in data migrations, creation, and support of other business system integrations.</p><p>• Handle troubleshooting of data issues related to ERP system and process failures.</p><p>• Support internal SQL developer with ERP-related SQL issues.</p><p>• Oversee ERP related project management tasks.</p><p>• Stay updated with the latest technologies and quickly learn administration and support for them.</p><p><br></p><p><br></p><p>Core Benefits:</p><p>M/D/V</p><p>Retirement Plan: 401k w/ match</p><p>PTO - 2 weeks, sick leave, floating holidays, 7 holidays</p><p>Flexible Spending Account</p><p>Employee Assistance Program</p><p><br></p><p>Added benefits:</p><p>Free parking lot</p><p><br></p><p><br></p><p><br></p><p><br></p> Call Center Specialist <p>THIS IS AN ONSITE POSITION </p><p>MONDAY - SATURDAY SHIFTS </p><p>We are adding to our team a Call Center Specialist, based in Federal Way, Washington. This role will involve providing exceptional customer service, addressing customer needs, and enhancing our service delivery system. The role requires handling both incoming and outgoing calls, resolving diverse issues, and guiding customers through various processes.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Efficiently handle incoming customer calls regarding processes and service inquiries, and address any concerns they may have.</p><p>• Make outgoing calls to customers to gather additional information, provide appointment reminders, or offer assistance with form completion.</p><p>• Address and resolve issues related to backgrounds, i9's, finger printing, training, and provide information on specialized services.</p><p>• Guide customers through necessary processes in accordance with guidelines, and escalate problems to the appropriate teams when necessary.</p><p>• Maintain strict confidentiality and compliance with all regulations and policies regarding customer information and data privacy.</p><p>• Document all call information in the customer relationship management (CRM) system according to standard operating procedures.</p><p>• Develop a deep understanding of healthcare programs, practices, and services.</p><p>• Uphold excellent customer service techniques, demonstrating patience and empathy toward a diverse customer population.</p><p>• Provide feedback to enhance the overall customer experience.</p><p>• Accept ownership for accomplishing new and different requests and explore opportunities to add value to job accomplishments.</p> Web Analytics Specialist We are looking for a Web Analytics Specialist to join our team in Bothell, Washington. As a Web Analytics Specialist, you will be responsible for conducting A/B testing, utilizing web optimization tools, and analyzing site performance. This role is within the Application Service Provider industry and offers a long term contract employment opportunity.<br><br>Responsibilities:<br><br>• Conduct A/B testing to evaluate the effectiveness of website features or campaigns.<br>• Utilize web optimization tools such as Optimizely Web Experimentation and VWOO to analyze site performance and identify areas for improvement.<br>• Create and maintain accurate records of customer credit applications.<br>• Resolve customer inquiries in a timely and efficient manner.<br>• Leverage Adobe Analytics and Adobe Creative Cloud to analyze website data and generate insightful reports.<br>• Use Atlassian Jira and Bing to manage project workflows and perform search engine optimization tasks.<br>• Implement cloud technologies to optimize the functionality and user experience of the website.<br>• Develop and execute a web optimization roadmap based on analytical findings.<br>• Monitor customer accounts and take appropriate action as needed.<br>• Contribute to campaign planning and execution by providing data-driven insights and recommendations. Accounts Receivable Specialist We are in search of an Accounts Receivable Specialist to join our team in Preston, Washington. This role centers around maintaining financial records and ensuring smooth transactions within the company. With a focus on account management and customer engagement, this specialist position operates within the financial services industry and offers a long term contract employment opportunity.<br><br>Responsibilities:<br>• Oversee and manage customer accounts, ensuring accurate and up-to-date records<br>• Release orders based on specified credit limits<br>• Perform light cash applications as part of routine tasks<br>• Communicate with customers for payment collection primarily through email, occasionally via phone calls<br>• Upload invoices to portals for specific customers<br>• Use accounting software systems and ERP for efficient account management<br>• Handle cash activity and billing functions responsibly<br>• Exhibit proficiency in using Office Suite: Excel and E21 TGI<br>• Show ability to multitask and maintain high levels of organization<br>• Ensure attention to detail in all accounting functions. Marketing Coordinator <p>A leading commercial real estate firm is looking for a Marketing Coordinator to support their team.</p><p><br></p><p>Primary duties:</p><p>- Put together/create marketing materials, proposals, tour packages and property offerings using existing images</p><p>- Post marketing materials onto social media platforms for the firm and for individual brokers</p><p>- Design and maintain property listings via MLS and social media</p><p>- Design marketing materials using Adobe Illustrator, InDesign and Photoshop</p><p>- Assist brokers with marketing tasks</p><p>- Email marketing via Constant Contact</p><p>- Communicate with website company to make updates to the company website</p><p>- Provide office management support including light answering of phones, email communication, and filling out paperwork</p> User Experience Designer <p>Robert Half is seeking a UX Designer to join a Customer Service Design Studio for a leading global technology and e-commerce company based in Seattle. This role focuses on improving the Driver and Customer support experience, ensuring associates have efficient, intuitive, and scalable tools to better serve end customers. As the team transitions from an outdated system, this is a unique opportunity to reimagine workflows, define simpler solutions, and reduce associate frustration. The ideal candidate is a data-driven designer with a strong ability to advocate for users, measure the impact of their designs, and collaborate across Product and Tech teams to drive innovation.</p><p><br></p><p><strong>Location</strong>: Remote</p><p><strong>Duration</strong>: 6 months</p><p><strong>Hours</strong>: 40 hours/week</p><p><strong>Pay Rate:</strong> $55-60/hour</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Create process flows, wireframes, and visual design mockups to effectively communicate interaction behaviors.</li><li>Collaborate with cross-functional teams to evaluate business needs and translate them into user-centric solutions.</li><li>Use research and UX principles to assess business and feature requirements.</li><li>Present design work to the UX team, product team, and senior leadership for review and feedback.</li><li>Leverage data to measure design effectiveness and continuously improve the experience.</li></ul> User Experience Designer <p>Robert Half is partnering with a global e-commerce organization in search of a UX Designer to join their team for a new contract in Seattle, WA. As a UX Designer, you will apply your expertise to craft innovative, user-friendly, and engaging shopping experiences. You’ll collaborate with a dynamic team to drive impactful design solutions that elevate the customer journey.</p><p><br></p><p><strong>Location:</strong> Seattle, WA (hybrid)</p><p><strong>Pay Rate:</strong> $50-52/hour</p><p><strong>Contract Duration:</strong> 6 months w/ potential for extension</p><p><strong>Hours: </strong>40 hours/week</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop prototypes and high-fidelity designs using tools like Figma, Adobe Photoshop, Illustrator, and InDesign.</li><li>Create intuitive customer experiences for product discovery, comparison, purchase, and management using advanced conversational interfaces.</li><li>Partner with product managers, engineers, and stakeholders, while aligning UX strategies with business goals.</li><li>Refine design patterns, establish UX design standards, and collaborate with cross-functional teams to ensure consistency and excellence.</li><li>Translate quantitative data, qualitative insights, and technical considerations into actionable design solutions.</li><li>Lead discussions and presentations to promote customer-centric decisions within leadership and project teams.</li><li>Collaborate with a team of six other UX and voice designers in brainstorming, critiques, and design studios.</li><li>Build and iterate on designs while presenting solutions to stakeholders and leadership.</li></ul> UX Designer <p>Robert Half is recruiting on behalf of a leading global technology and robotics enterprise in search of a User Experience (UX) Designer to enhance the usability and design of internal web applications used by manufacturing and supply chain stakeholders. This role is ideal for a highly motivated UX professional passionate about designing intuitive, data-driven applications that streamline complex workflows.</p><p><br></p><p><strong>Location: </strong>Seattle, WA or Austin, TX or Boston, MA (hybrid)</p><p><strong>Duration: </strong>9 months</p><p><strong>Pay Rate: </strong>$50-52/hour</p><p><strong>Hours:</strong> 40 hours/week</p><p><br></p><p>The UX Designer will work closely with product managers, engineers, and other stakeholders to create user-centered solutions that improve efficiency and enhance decision-making across a multi-billion-dollar supply chain. The ideal candidate thrives in a fast-paced, collaborative environment, bringing expertise in user research, wireframing, prototyping, and visual design to deliver seamless user experiences.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Create process flows, wireframes, and high-fidelity visual mockups to effectively conceptualize and communicate interaction behaviors.</li><li>Collaborate with cross-functional teams to define business and feature requirements, leveraging data, usability research, and user-centered design principles.</li><li>Optimize new and existing features through user testing, data analysis, and iterative design improvements.</li><li>Present design work to UX peers, product teams, and leadership for feedback and refinement.</li><li>Contribute to best practices and standards in user interface design and web application development.</li><li>Provide thought leadership in UX strategy and interface innovation, ensuring designs align with business objectives and user needs.</li></ul> Sr. UX Designer <p>Robert Half is partnering with a leading global technology and media company in their search for a Senior UX Designer to help shape the future of books shopping and reading experiences. This is an exciting opportunity to work on high-visibility digital products that engage millions of readers worldwide.</p><p><br></p><p><strong>Location: </strong>Seattle, WA (onsite)</p><p><strong>Duration: </strong>6 months w/ potential to extend</p><p><strong>Hours: </strong>40 hours/week</p><p><strong>Pay Rate: </strong>$70-75/hour</p><p><br></p><p>As a Senior UX Designer, you will play a key role in enhancing discovery, shopping, and reading experiences across digital platforms. You will collaborate with designers, engineers, and product teams to define and evolve a scalable design system that supports seamless, engaging, and user-friendly interactions. This position offers the opportunity to work in a collaborative and fast-paced environment, contributing to the future of digital reading and book shopping experiences.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design and maintain a scalable design system that enhances literature shopping and reading experiences.</li><li>Develop and document UI components, interaction patterns, and design guidelines to ensure a consistent user experience across platforms.</li><li>Collaborate with cross-functional teams to drive design consistency and high-quality execution.</li><li>Utilize customer feedback, data insights, and usability research to continuously improve design solutions.</li><li>Create detailed design specifications to support seamless implementation by engineering teams.</li><li>Advocate for best-in-class user experiences that make reading and book discovery more accessible and enjoyable.</li></ul> User Experience Designer <p>Robert Half is seeking a UX Designer on behalf of a global e-commerce enterprise. This role offers an exciting opportunity to design seamless, visually appealing user experiences for a massive audience. The ideal candidate has a passion for crafting intuitive interfaces and thrives on delivering customer-obsessed solutions for both web and mobile platforms.</p><p><br></p><p><strong>Location</strong>: Seattle, WA (hybrid/onsite)</p><p><strong>Duration</strong>: 3 months</p><p><strong>Hours</strong>: 40 hours/week</p><p><strong>Pay Rate</strong>: $50-56/hour</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Translate business requirements, market research, and customer feedback into scenarios, use cases, and high-level requirements.</li><li>Create conceptual sketches, wireframes, high-fidelity mockups, and interaction specifications to guide development.</li><li>Prototype designs using tools like HTML, JavaScript, CSS, or platforms such as Axure or Flash Catalyst.</li><li>Develop and maintain scalable design patterns to ensure consistency and efficiency across platforms.</li><li>Lead brainstorming sessions and present design concepts, features, and user flows to stakeholders.</li><li>Collaborate closely with cross-functional teams, including developers, researchers, and product managers, to ensure smooth implementation of designs.</li><li>Analyze data, usability studies, and customer insights to inform and iterate on design decisions.</li></ul> Web Content Manager <p>Robert Half is recruiting on behalf of a global e-commerce and technology enterprise seeking a highly skilled <strong>UXContent Manager</strong> to oversee the development, organization, and optimization of its internal knowledge management platforms. This role will be responsible for structuring and maintaining enterprise wikis and Confluence platforms to enhance knowledge sharing and improve user experience across the organization.</p><p><br></p><p>The ideal candidate has extensive experience in content management systems (CMS), information architecture, and front-end development (HTML, CSS, JavaScript). This position requires a detail-oriented professional with a strong understanding of UX/UI best practices, content strategy, and enterprise-level documentation to ensure information is easily accessible, intuitive, and aligned with business needs.</p><p><br></p><p><strong>Location: </strong>Redmond, WA (onsite)</p><p><strong>Duration: </strong>6 -month contract</p><p><strong>Pay Rate: </strong>$35-40/hour</p><p><strong>Hours: </strong>40 hours/week</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Content Strategy & Organization:</strong> Design and implement the structure, taxonomy, and navigation of internal knowledge platforms to optimize information accessibility and usability.</li><li><strong>Implementation & Maintenance:</strong> Develop and manage templates, permissions, and integrations within Confluence and other CMS tools, ensuring content remains up to date and aligned with organizational goals.</li><li><strong>User Experience & Interface Design:</strong> Enhance the UI architecture and interaction flow of the wiki and knowledge management systems to create an intuitive and seamless experience for internal users.</li><li><strong>Content Optimization & Governance:</strong> Train and onboard content contributors, enforce content governance policies, and drive continuous improvements in knowledge-sharing workflows.</li><li><strong>Analytics & Performance Tracking:</strong> Monitor content engagement, analyze usage trends, and implement enhancements based on data-driven insights.</li><li><strong>Stakeholder Collaboration:</strong> Work closely with cross-functional teams, including marketing, IT, and operations, to align content management efforts with broader business objectives.</li><li><strong>Compliance & Standards:</strong> Ensure all content meets branding guidelines, accessibility requirements, and industry best practices for enterprise knowledge platforms.</li></ul>