<p>We are looking for a friendly and energetic sales assistant to greet customers, answer any queries and assist with finding the requested stock. To be successful as a sales assistant you must have excellent customer service skills. A good sales assistant remains calm when dealing with difficult customers and elevates complaints to the manager where needed. <strong>Sales Assistant Responsibilities:</strong></p><ul><li>Elevate customer complaints to the manager.</li><li>Maintaining general office supplies</li><li>Prepare quotes, process orders, change orders, prepare reports and other administrative tasks that help promote successful sales.</li><li>Work within the team to follow processed orders through shipment, tracking, and installation.</li><li>Expediting requests, rush orders and altering sales orders and shipping information as required.</li><li>Work directly with customers on their questions & concerns</li><li>Schedule & assist in preparing for meetings/appointments.</li><li>Maintaining an accessible and organized filing system for sales and administrative team.</li></ul>
We are seeking a motivated and detail-oriented Operations Support team member to join our group in Eden Prairie, Minnesota. This long-term contract position involves managing a variety of operational tasks to ensure smooth order processing and exceptional customer satisfaction. With mentorship and guidance, you will play a vital role in addressing operational challenges and improving processes in a dynamic, fast-paced environment.<br><br>Responsibilities:<br>• Utilize technology and established processes to identify operational issues and collaborate with team members to resolve roadblocks.<br>• Build strong working relationships with internal teams and external partners to coordinate product pricing, transportation, and informational needs across multiple accounts.<br>• Manage and plan order activities with accuracy, ensuring all tasks are completed effectively within the operating systems.<br>• Coordinate order-related tasks, such as tracking shipments, handling exceptions, reconciling inventory, forecasting replenishments, and resolving claims or credits.<br>• Address and resolve issues with exception orders by collaborating with clients, service providers, distribution and product supply partners, and other stakeholders.<br>• Maintain accurate item-level data in company systems, including pack sizes, pricing, and product descriptions.<br>• Identify and mitigate service failures, such as late deliveries, to minimize disruptions to customer operations.<br>• Deliver exceptional customer service by responding promptly and professionally to inquiries from external parties.<br>• Communicate operational updates and business status to team members in a clear and concise manner.<br>• Support team objectives and operational targets while contributing to continuous process improvements.
<p>Are you a driven sales professional looking to join a dynamic and growing team? Our company is seeking an Inside Sales Representative to help drive business growth and support our clients in Minneapolis, MN.</p><p><br></p><p>Responsibilities:</p><ul><li>Proactively reach out to prospective clients via phone, email, and online channels to generate leads and build relationships.</li><li>Qualify opportunities and schedule appointments for external sales representatives or product specialists.</li><li>Maintain a strong understanding of products and services to communicate features, benefits, and value to potential customers.</li><li>Manage a pipeline of opportunities using CRM tools, and document all customer interactions and progress.</li><li>Collaborate with sales, marketing, and customer service departments to deliver a top-notch customer experience.</li><li>Meet or exceed monthly and quarterly sales targets.</li><li>Stay current with industry trends and competitors to identify new business opportunities.</li></ul><p><br></p>
<p>We are looking for a driven and efficient Sales Development Representative to join our team in Minneapolis, Minnesota. In this Contract to permanent role, you will play a key part in cultivating relationships with potential clients, engaging in strategic sales conversations, and driving business growth through targeted outreach. This position offers the opportunity to collaborate with field sales teams and contribute to impactful sales strategies.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the first point of contact for prospective clients, delivering compelling messages about business planning, forecasting, and budgeting solutions.</p><p>• Build and nurture leads with relevant experience by establishing rapport, cultivating relationships, and scheduling meetings or demonstrations for the sales team.</p><p>• Engage in meaningful, value-driven discussions with prospects to effectively communicate the benefits of products and services.</p><p>• Collaborate closely with field sales teams to develop and implement strategic Account-Based Sales Development plans.</p><p>• Utilize Account-Based Marketing techniques to connect with the right audience at the optimal time with tailored messaging.</p><p>• Proactively meet and exceed weekly and monthly sales targets, including metrics such as call volumes, forecasts, and meeting objectives.</p><p>• Maintain efficiency and dedication while consistently delivering results that align with sales objectives.</p><p>• Leverage outbound sales strategies to identify and engage potential clients, contributing to the overall growth of the business.</p><p>• Monitor and assess sales activity to refine strategies and improve performance.</p><p>• Utilize Salesforce and other platforms to track leads and manage sales activities effectively.</p>
<p>Are you experienced in supporting Salesforce as a platform and not just using it as an end user? We’re looking for a Salesforce Platform Specialist with hands-on technical support experience. This role is ideal for someone who understands how Salesforce works behind the scenes and can troubleshoot issues across permissions, integrations, data, automations, and Service Cloud functionality. You will support a large, fast-paced retail network using Salesforce at the core of its operations.</p><p>What You’ll Do</p><p>• Provide technical support for Salesforce and integrated platforms via phone, Microsoft Teams, and ServiceNow</p><p>• Troubleshoot issues related to permissions, integrations, workflows, Lightning functionality, and custom objects</p><p>• Administer users and licenses for a Salesforce org with 1,000+ users, including roles, profiles, public groups, and permission sets</p><p>• Use Apsona, Data Loader, and Workbench to import, update, and export data</p><p>• Support Salesforce Service Cloud features such as case management and automation</p><p>• Investigate and resolve API-related issues using Postman to simulate calls and verify data transactions</p><p>• Partner with internal teams to improve workflows, eliminate repeat issues, and enhance overall system efficiency</p><p><br></p><p>Interested?</p><p>Please submit resumes to sally.lander@roberthalf.(com) for immediate consideration.</p>
<p>The IT Support Specialist provides on‑site technical support for a key facility in Eden Prairie. </p><p><br></p><p>Essential Functions</p><p>• Provide technical support for end users in person, over the phone, and via remote tools</p><p>• Deliver hands‑on support for shop floor and operational technology equipment</p><p>• Resolve issues directly or escalate following defined processes</p><p>• Install, configure, and maintain hardware and software on IT and shop floor equipment</p><p>• Troubleshoot and escalate general hardware and software issues</p><p>• Image and enroll PCs according to corporate standards</p><p>• Perform basic Active Directory tasks such as password resets</p><p>• Provide training to end users on hardware and software</p><p>• Set up new employee PCs and support onboarding activities</p><p>• Manage Windows security settings and local vulnerabilities, act as onsite contact for cyber incident remediation</p><p>• Purchase and provision IT supplies as needed</p><p>• Assist users with local data backups</p><p>• Participate in IT audits and provide required documentation</p><p>• Work with third‑party vendors for proof‑of‑concepts, procurement, and issue resolution</p><p>• Provide remote‑hands support to regional and global level 2 and level 3 Infrastructure and Network Engineers</p><p><br></p><p><br></p>
We are looking for an experienced Senior Business Operations Coordinator to join our team in Eden Prairie, Minnesota. In this role, you will play a critical part in overseeing and optimizing business processes while ensuring operational efficiency. This is a long-term contract position within the health insurance industry, offering an excellent opportunity to contribute to impactful projects and collaborate with a dynamic team.<br><br>Responsibilities:<br>• Coordinate day-to-day business operations to ensure smooth and efficient workflows.<br>• Manage hiring processes and liaise with offshore teams to meet staffing requirements.<br>• Oversee tasks related to TRICARE and NIS processes, ensuring compliance and accuracy.<br>• Collaborate with cross-functional teams to streamline operations and improve overall efficiency.<br>• Monitor and analyze operational metrics to identify areas for improvement and implement solutions.<br>• Support the development and execution of business strategies to achieve organizational goals.<br>• Ensure proper documentation and reporting for all operational activities.<br>• Facilitate effective communication between departments to align objectives and resolve issues.<br>• Train and mentor team members to enhance their skills and knowledge.<br>• Contribute to special projects and initiatives as needed.
<p>Overview</p><p>We are seeking a dedicated Customer Service Representative to join our client’s team in Bloomington, MN. In this critical role, you will serve as a primary point of contact for customers, delivering prompt, courteous, and solution-focused support.</p><p>Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, and chat in a professional and friendly manner</li><li>Resolve issues promptly, escalating complex cases as needed</li><li>Document customer interactions accurately in company systems</li><li>Process orders, returns, and exchanges with attention to detail</li><li>Collaborate with internal departments to ensure customer satisfaction</li><li>Maintain current knowledge of products, services, and company policies</li><li>Achieve individual and team performance goals related to quality and efficiency</li></ul><p><br></p>