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5 results for Cyber Security in Bicester, Oxfordshire

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Robert Half has partnered with a leading cyber security firm, in search of a Customer Success Manager to join the team. They specialise in providing managed services alongside defensive and offensive security solutions, helping organisations future proof their cyber defences and achieve genuine security improvements.

Role Overview

We are seeking an experienced Customer Success Manager to join the team in their Acton office, London. This role focuses on nurturing and maintaining strong relationships with existing client base, ensuring service excellence, and acting as the bridge between the technical teams and clients.

Key Responsibilities

Serve as the primary point of contact for assigned clients, building and maintaining strong relationships through regular engagement and face-to-face meetings
Coordinate internal resources to ensure timely delivery of services and swift resolution of client issues
Manage and contribute to market insights content
Drive client satisfaction and retention through proactive relationship management
Act as an internal advocate for client needs and ensure service delivery meets expectations
Organise and participate in regular client check-ins and social engagements

Required Skills & Experience

Proven experience in a customer-facing role
Strong interpersonal skills with the ability to build and maintain relationships at all levels
Excellent written and verbal communication skills
Ability to understand and communicate complex technical concepts to non-technical stakeholders
Strong project management and organisational abilities
Experience in or understanding of the cybersecurity industry is advantageous

Ideal Candidate Profile

We're looking for someone who:

Takes an empathetic approach to client relationships
Maintains a strong focus on customer service excellence
Can bring fresh ideas while working within established frameworks
Is comfortable with both strategic thinking and hands-on client management
Is a proactive problem-solver with a client-first mindset

Package & Benefits

25 days annual leave plus your birthday off
4 days paid volunteering leave
Comprehensive pension scheme
Flexible hybrid working arrangement (minimum 1 day in office)
Modern office space in Acton, London

How to Apply

If you're passionate about customer success and ready to make a significant impact in the cybersecurity industry, we'd love to hear from you. Please submit your CV detailing your relevant experience and why you'd be perfect for this role.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.

5 results for Cyber Security in Bicester, Oxfordshire

Customer Success Manager <h1 class="text-2xl font-bold mt-1 text-text-200"> </h1>Robert Half has partnered with a leading cyber security firm, in search of a Customer Success Manager to join the team. They specialise in providing managed services alongside defensive and offensive security solutions, helping organisations future proof their cyber defences and achieve genuine security improvements.<h3 class="text-lg font-bold text-text-200 mt-1 -mb-1.5">Role Overview</h3>We are seeking an experienced Customer Success Manager to join the team in their Acton office, London. This role focuses on nurturing and maintaining strong relationships with existing client base, ensuring service excellence, and acting as the bridge between the technical teams and clients.<h3 class="text-lg font-bold text-text-200 mt-1 -mb-1.5">Key Responsibilities</h3><ul class="[&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7"><li class="whitespace-normal break-words">Serve as the primary point of contact for assigned clients, building and maintaining strong relationships through regular engagement and face-to-face meetings</li><li class="whitespace-normal break-words">Coordinate internal resources to ensure timely delivery of services and swift resolution of client issues</li><li class="whitespace-normal break-words">Manage and contribute to market insights content</li><li class="whitespace-normal break-words">Drive client satisfaction and retention through proactive relationship management</li><li class="whitespace-normal break-words">Act as an internal advocate for client needs and ensure service delivery meets expectations</li><li class="whitespace-normal break-words">Organise and participate in regular client check-ins and social engagements</li></ul><h3 class="text-lg font-bold text-text-200 mt-1 -mb-1.5">Required Skills & Experience</h3><ul class="[&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7"><li class="whitespace-normal break-words">Proven experience in a customer-facing role</li><li class="whitespace-normal break-words">Strong interpersonal skills with the ability to build and maintain relationships at all levels</li><li class="whitespace-normal break-words">Excellent written and verbal communication skills</li><li class="whitespace-normal break-words">Ability to understand and communicate complex technical concepts to non-technical stakeholders</li><li class="whitespace-normal break-words">Strong project management and organisational abilities</li><li class="whitespace-normal break-words">Experience in or understanding of the cybersecurity industry is advantageous</li></ul><h3 class="text-lg font-bold text-text-200 mt-1 -mb-1.5">Ideal Candidate Profile</h3>We're looking for someone who:<ul class="[&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7"><li class="whitespace-normal break-words">Takes an empathetic approach to client relationships</li><li class="whitespace-normal break-words">Maintains a strong focus on customer service excellence</li><li class="whitespace-normal break-words">Can bring fresh ideas while working within established frameworks</li><li class="whitespace-normal break-words">Is comfortable with both strategic thinking and hands-on client management</li><li class="whitespace-normal break-words">Is a proactive problem-solver with a client-first mindset</li></ul><h3 class="text-lg font-bold text-text-200 mt-1 -mb-1.5">Package & Benefits</h3><ul class="[&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7"><li class="whitespace-normal break-words">25 days annual leave plus your birthday off</li><li class="whitespace-normal break-words">4 days paid volunteering leave</li><li class="whitespace-normal break-words">Comprehensive pension scheme</li><li class="whitespace-normal break-words">Flexible hybrid working arrangement (minimum 1 day in office)</li><li class="whitespace-normal break-words">Modern office space in Acton, London</li></ul><h3 class="text-lg font-bold text-text-200 mt-1 -mb-1.5">How to Apply</h3>If you're passionate about customer success and ready to make a significant impact in the cybersecurity industry, we'd love to hear from you. Please submit your CV detailing your relevant experience and why you'd be perfect for this role.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/R2FicmllbGEuR29tZXMuNzQzNTUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

IT Systems/ Infrastructure Engineer IT Systems/ Infrastructure Engineer Location: Luton, Bedfordshire (Hybrid) Salary: £50-£56k + Bonus & BenefitsAbout Us: We are a fast-paced, technology-driven business operating in a dynamic environment. Our commitment to delivering exceptional service and maintaining robust and secure IT systems sets us apart. We are seeking an experienced IT Systems Engineer to join our team, focusing on infrastructure projects and ongoing support for critical IT systems.The Role: As an IT Infrastructure Engineer, you will play a pivotal role in maintaining and enhancing our IT infrastructure. You will work on delivering new technologies, improving existing systems, and ensuring smooth, secure operations. This role is ideal for professionals with a background in 3rd-line infrastructure support/ engineering within medium to large organizations.Key Responsibilities:<ul><li>Maintain and support the organization's server infrastructure.</li><li>Ensure the continuous operation of primary and disaster recovery data centres through regular health checks.</li><li>Participate in infrastructure-related projects, ensuring they meet business objectives and timelines.</li><li>Collaborate with other IT teams and business units to ensure successful project implementation.</li><li>Enhance system reliability and security by adhering to and implementing industry best practices.</li><li>Ensure all infrastructure components are updated, patched, and protected against security threats.</li><li>Provide support for server, network, and related infrastructure issues.</li><li>Troubleshoot complex technical problems, ensuring system availability and optimal performance.</li><li>Identify opportunities to enhance infrastructure efficiency, reliability, and security.</li><li>Stay informed of industry trends and emerging technologies to introduce innovative solutions.</li><li>Maintain and secure the IT infrastructure, focusing on antivirus, firewalls, and endpoint protection.</li></ul>Key Requirements for the Role:Essential:<ul><li>Minimum of 4 years in a similar role within a medium to large organization.</li><li>Proficient in Microsoft Windows Server technologies and VMware virtualization.</li><li>Strong understanding of networking concepts</li><li>Familiarity with Office 365, Azure, and other cloud platforms.</li><li>Excellent troubleshooting skills for server, storage, and network issues.</li><li>Experience supporting business-critical applications, managing backups and restores, patching servers, and monitoring infrastructure performance.</li><li>Strong communication skills across all levels of the business.</li><li>Must possess all relevant work permits for the UK and security clearances (DBS and CTC).</li><li>Relevant Vendor training and certifications.</li></ul>What We Offer:<ul><li>Competitive salary and comprehensive benefits package.</li><li>Opportunities for professional growth and development.</li><li>A collaborative and supportive working environment.</li><li>The chance to work on innovative projects and cutting-edge technologies.</li></ul> Ideally you'd need to be within a 45 minute journey of Luton with your own vehicle and driving licenseRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4zNjY4Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Administrator ADMINISTRATOR - UP TO £13.90 + HOLIDAY PAY - ASAP START DATE - WITNEY Robert Half are thrilled to be working with a brilliant business in Witney that are looking for a full-time Administrator to join the team ASAP for a short-term assignment. Responsibilities:<ul><li>Compliance.</li><li>Registrations.</li><li>Uploading files.</li><li>ERP systems.</li><li>Administration tasks.</li><li>Ad hoc tasks as required.</li></ul>Requirements:<ul><li>Strong attention to detail. </li><li>Experience of using ERP systems. </li><li>Must be able to drive as travel to Witney and Abingdon is required! </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuMzc4OTQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Administrator ADMINISTRATOR - UP TO £33K HOURLY EQUIVALENT - ASAP START DATE - 3 MONTH ASSIGNMENT- HYBRID - ABINGDON Robert Half are thrilled to be working exclusively with a cutting edge organisation in Abingdon that are looking for a full-time Administrator to join their team for a 3 month assignment. Responsibilities: <ul><li>Act as the key administrator of the system, including adding new users, assigning courses, and troubleshooting any system issues.</li><li>Generate monthly training compliance reports, tracking completion rates and identifying areas for improvement within the team.</li><li>Collaborate with internal stakeholders to schedule training sessions in company calendars, ensuring adequate planning and attendance. </li></ul>Requirements:<ul><li>Strong administration skills. </li><li>Good communication and problem solving skills. </li><li>Advanced proficiency in Microsoft Office. </li><li>Experience in a regulatory environment desirable, but not essential. </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNDQxOTEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

System Administrator E-Commerce System Administrator - Hybrid - £30.000 - £35.000 (potentially some flex) - Reading Reporting to the Commercial Director, but working very closely with all key stakeholders, helping to provide the link between Systems, Operations, Purchasing and E-Commerce in ensuring maximum efficiency. Deliver reports to the business allowing teams to improve the commercial & operational performance. Owner of Business Central, Ecommerce system, including WMS, provide training, troubleshooting and support to the team. Deliverables: <ul><li>Understanding of API's and how they are used to connect systems together </li></ul><ul><li>Manage all Systems projects as required </li></ul><ul><li>Work with external developers and 3rd parties to ensure requirements are met for existing and new custom system integrations, including testing and creating scoping documents </li></ul> Stock Control and Warehouse (ecommerce): <ul><li>To make sure products and POs/SOs are created correctly, and find solutions to cases outside SOP's </li></ul><ul><li>Ensure the Warehouse Handheld Scanning devices are working properly and help troubleshoot issues from the team </li></ul><ul><li>Work with the Warehouse Manager to suggest and support new warehouse processes that involve utilising the system to its full capacity </li></ul> Operations: <ul><li>As required with the Warehouse Manager and customer service departments to solve and troubleshoot any issues </li></ul><ul><li>To manage comp stock requests from clients, quoting for delivery and collection and raise associated Sales Orders </li></ul><ul><li>To run regular sales and analytical reports to ensure accurate POs for pre-orders </li></ul><ul><li>Review and assess existing processes and proactively suggest system improvements </li></ul><ul><li>Assisting Operations Manager with daily, weekly and monthly analytical reports </li></ul> What you will need to be successful:<ul><li>Knowledge of Microsoft Business Central</li><li>Able to commute to Reading twice per week</li><li>Team player</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/TWF4LkNvdXJ0bmFnZS4xODE2Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">