• Browse jobs
  • Find the right job type for you
  • Explore how we help job seekers
  • Finance and accounting
  • Technology and IT
  • Risk and compliance
  • Digital, marketing and creative
  • Administrative and office support
  • Legal
  • Human resources
  • Contract talent
  • Permanent talent
  • Learn how we work with you
  • Executive search
  • Finance and accounting
  • Technology and IT
  • Risk and compliance
  • Digital, marketing and creative
  • Administrative and office support
  • Legal
  • Human resources
  • Technology
  • Risk, audit and compliance
  • Finance
  • Digital, marketing and customer experience
  • Legal
  • Operations
  • Human resources
  • Salary Guide
  • Jobs Confidence Index
  • Press room
  • Salary and hiring trends
  • Future of work
  • Flexible working
  • Work-life balance
  • Diversity, equity and inclusion
  • Browse jobs Find your next hire Our locations
  • ;

    30 results for First Line Support

    RelevanceDate posted
    Create a job alert
    Email me about new First Line Support jobs
    Are you sure you want to pass on this job?

    1st Line Support / Entry Level / Banbury (onsite)

    Interesting opportunity has become available for a Junior IT Support Engineer who is looking to either get in to the industry or extend your expertise, whilst working for a brilliant organisation.

    You will provide IT support services related to hardware, software and networks, setting up and maintaining computer systems whilst working with an experienced team.

    Responsibilities include;

    • Manage and resolve tickets through SNOW (Service Now).
    • Installs, sets up, maintains and solves problems on computers, laser and thermal printers, tablets, handheld wireless scanners, photocopiers, Wi-Fi devices, mobiles and fixed phones.
    • Installs Windows updates as/when needed

    Experience required;

    • 1 years' experience in a similar position (Advantage, not essential)
    • Technical skills;
    • Windows 10/11 pro;
    • Office 365;
    • Active Directory;
    • Nutanix, Hyper-V or Vmware is an asset.
    • CCNA and Microsoft certification is an advantage.

    This role is going to move quickly, if you are interested and local to Banbury, please do apply via the link below.

    1st Line Support / Entry Level / Banbury (onsite)

    Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.

    0

    30 results for First Line Support

    1st Line Support Engineer (Junior / Entry level) <p><strong>1st Line Support / Entry Level / Banbury (onsite)</strong></p><p>Interesting opportunity has become available for a Junior IT Support Engineer who is looking to either get in to the industry or extend your expertise, whilst working for a brilliant organisation. </p><p>You will provide IT support services related to hardware, software and networks, setting up and maintaining computer systems whilst working with an experienced team. </p><p>Responsibilities include;</p><ul><li>Manage and resolve tickets through SNOW (Service Now).</li><li>Installs, sets up, maintains and solves problems on computers, laser and thermal printers, tablets, handheld wireless scanners, photocopiers, Wi-Fi devices, mobiles and fixed phones.</li><li>Installs Windows updates as/when needed</li></ul><p>Experience required; </p><ul><li>1 years' experience in a similar position (Advantage, not essential)</li><li>Technical skills;</li><li>Windows 10/11 pro;</li><li>Office 365;</li><li>Active Directory;</li><li>Nutanix, Hyper-V or Vmware is an asset.</li><li>CCNA and Microsoft certification is an advantage.</li></ul><p>This role is going to move quickly, if you are interested and local to Banbury, please do apply via the link below. </p><p><strong>1st Line Support / Entry Level / Banbury (onsite)</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Sm9zcy5Fc2NvdHQuOTI2MzAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> VisualFiles Developer <p>Robert Half Technology are assisting the UK's leading legal organisation based in London to recruit a Visualfiles Developer on a 12+ month contract</p><p><strong>Role</strong></p><ul><li>The Visualfiles Developer will provide first line support for a range of issues including restarting services, auto-categorising, opening, and deleting batches, payment errors, duplications, account creation, software integrations, and updating case statuses.</li><li>Template and script writing and analysis</li><li>Project management of future database operations, including upgrades, migration, decommissioning and assisting with the development</li><li>Being a point of contact with external software providers (e.g. LexisNexis)</li><li>Produce custom reporting and general reporting templates.</li><li>Running SQL queries</li><li>Scripting</li></ul><p><strong>Profile</strong></p><ul><li>The Visualfiles Developer will have advanced level of SQL coding and scripting</li><li>Advanced knowledge of Visualfiles including coding and scripting</li><li>Operational knowledge of MySQL and Drupal platforms</li><li>Advanced knowledge of Sage Accounts and Payroll for both operations, integrations, and updates</li><li>Development experience with a financial integration product such Powersoft DataCache</li><li>Advanced knowledge of Microsoft Access</li><li>Decent operational knowledge of SSMS and SSRS</li><li>Operational knowledge of FTP servers such as FileZilla and WinSCP</li><li>Considerations of legal rules and frameworks, and implementing these </li></ul><p><strong>Company</strong></p><ul><li>UKs market leading legal organisation with offices in London</li></ul><p><strong>Salary &amp; Benefits</strong></p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjAxOTk5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif"> IT Support Engineer (Top SaaS Company!) <p><strong>IT Support Engineer (Top SaaS Company!) </strong></p><p><strong>Are you a Driven IT Support Engineer? </strong></p><p><strong>Are you looking to work for a fast growing company? </strong></p><p><strong>This SaaS company has grown by 200% in the last 12 months! </strong></p><p> </p><p><strong>Location:</strong> London, UK</p><p>Are you an IT professional with a passion for problem-solving and supporting end-users in a fast-paced environment? We are seeking a <strong>IT Support Engineer</strong> to join our London office and provide top-tier technical support. This role is based in London, Richmond Station. Which has fantastic links on the South West Trains the London Underground District line and also the London Overground North London Line. Also Richmond is very well connected via numerous Bus Routes.</p><p> </p><p>This will be a hybrid working environment. 3days in the office and 2 days from home From Richmond, London. More flex on offer if and when needed.</p><p> </p><p><strong>About the Role:</strong></p><p>As a <strong>IT Support Engineer</strong> you will be the primary IT support contact for our London office. You'll handle a wide array of responsibilities, from troubleshooting hardware and software issues to ensuring seamless video conferencing for critical meetings.</p><p><strong>What We're Looking For:</strong></p><ul><li><strong>Experience:</strong> Minimum of 4+years in IT support within IT Support Role <strong>Technical Skills:</strong> Advanced knowledge of Microsoft Office, SharePoint, and AV/VC systems (Zoom Rooms/Microsoft Teams).</li><li>Virtual &amp; Cloud Technologies including VMWare and Microsoft Azure.</li><li>Ensure that any backup / replication failures reported via the service desk, are investigated, resolved and, if required escalated to the Senior IT Support Engineer.</li><li>Excellent customer service at every opportunity.</li><li>Confident and clear communication in person, over the telephone, and in writing.</li><li>IT / Technical Support Experience.</li><li>Good knowledge and experience of Windows Server, VMWare, Veeam and Networking</li><li>Good knowledge and experience of O365, and Active Directory, Azure Active Directory</li><li>Experience of working with smart screens</li><li>Ability to support smart mobile devices</li><li><strong>Soft Skills:</strong> Strong communication and organisational abilities.</li></ul><p> </p><p>Excellent Benefits On offer</p><p><strong>3days in the office and 2 days from Home from Richmond, London</strong></p><p><strong>Bonus </strong></p><p><strong>Healthcare </strong></p><p><strong>Pension </strong></p><p><strong>4pm finish on a Friday. </strong></p><p><strong>Training and Career Development</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice</p><p><strong>Security alert:</strong> scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself</p><img src="https://counter.adcourier.com/dG9ueS5rb3lyYXR0eS40ODUwNC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> IT Support Analyst <p><strong>IT Support Engineer (1st / 2nd Line), Luton, Office Based </strong></p><p><strong>Location: Luton</strong><br /> </p><p>Are you passionate about technology and problem-solving? Do you have a knack for delivering outstanding IT support? Join our dynamic IT where you'll play a key role in keeping operations running smoothly.</p><p><strong>About the Role</strong></p><p>As an IT Support Engineer, you will be the first point of contact for IT incidents, service requests, and system-related queries in a fast-paced, ITIL-driven environment. Working closely with a small team, you will troubleshoot issues, escalate where necessary, and ensure high levels of service delivery. This role offers growth opportunities, making it ideal for recent graduates, those early in their IT careers, or professionals seeking a new challenge.</p><p><strong>Key Responsibilities</strong></p><ul><li>Incident Resolution: Provide 1st/2nd line support, ensuring incidents are logged, prioritized, and resolved within SLA timelines.</li><li>Technical Support: Assist end-users with hardware, software, and networking issues remotely and in-person.</li><li>System Monitoring: Perform daily checks, including backups, and proactively identify system performance issues.</li><li>Documentation &amp; Training: Maintain a knowledge base and deliver basic IT training to improve user experience.</li><li>Configuration &amp; Deployment: Set up and configure workstations, mobile devices, and other IT equipment.</li><li>Collaboration: Escalate unresolved issues to 2nd/3rd line teams and provide clear communication throughout.</li></ul><p><strong>Essential Skills &amp; Attributes:</strong></p><ul><li>Experience in a service desk or 1st/2nd line IT support role.</li></ul><ul><li>Familiarity with using service desk ticketing tools</li><li>Understanding of ITIL processes (Incident, Service Request, and Knowledge Management).</li><li>Basic networking knowledge and hands-on experience with Active Directory, Office 365, and standard desktop applications.</li><li>Strong communication skills with a customer-focused approach.</li><li>Ability to work independently, prioritize tasks effectively, and maintain a well-organized work style.</li></ul><ul><li>ITIL certification or other relevant IT qualifications.</li></ul><ul><li>Experience with remote desktop tools and mobile device management (e.g., Intune, EntraID, or AutoPilot).</li><li>Understanding of Microsoft 365 and remote access technologies (VPN, RDP).</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Work in an exciting, fast-paced environment supporting cutting-edge aviation operations.</li><li>Be part of a collaborative and supportive IT team dedicated to professional excellence.</li><li>Opportunities for growth, development, and formal qualifications to advance your career.</li></ul><p>£30-35k (inclusive of on call rota payment) + Annual Bonuses</p><p><strong>Benefits: </strong></p><ul><li>Highly lucrative pension scheme (will double employee's contribution up to 12%)</li><li>Generous Annual Leave</li><li>Private Health care</li><li>Certification &amp; Qualification financial support</li><li>+ Much More!</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4zMTY4MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> IT Support Engineer <p>Robert Half are assisting a global market leading financial services organisation based in London to recruit a IT Support Engineer on a permanent basis.</p><p>They are world-renowned and recognised for their innovation and industry leadership. With operations spanning the globe, they are committed to excellence, investing in the latest technology, and fostering an environment where employees can grow and succeed.</p><p><strong>Role</strong></p><ul><li>The IT Support Engineer will act as a trusted advisor for business and technology teams serving as a go to for all technology related matters. Engage technology product management to provide solutions for staff, product and service feedback ensuring ongoing enhancements to technology.</li><li>Respond and proactively address employees' technology questions regarding computer systems, telecommunication devices, and software programs.</li><li>Provide individual and group technology training sessions to staff. Deliver best practices for new and existing hardware and software technology releases. Train new hires on technologies required for their role.</li><li>Utilise existing IT management systems (ServiceNow, eRequest, Change Control, etc.) to manage the delivery of services. If necessary, coordinate resolution with vendors and ensure follow-up.</li><li>Perform ordering, installation and maintenance of physical computers, thin clients, virtual machines and related hardware and software. Install and support desktop IP telephony and telecommunications equipment. Perform moves/adds/changes for all desktop and telephone hardware as needed. </li><li>Actively update and maintain inventory management, request, incident and purchasing systems. Ensure all systems are properly documented and updated with latest troubleshooting techniques.</li><li>Review daily metrics of problem and incident activities using IT management systems ServiceNow and eRequest.</li><li>Understand the evolving technology needs of the business units in the offices/floors of support. Provide custom technology-based solutions for the office as needed. Provide written training for staff on software/technology issues on a regular basis.</li></ul><p><br /> <strong>Profile</strong></p><ul><li>The IT Support Engineer will have excellent interpersonal and communication skills. Strong business and technical writing skills. Experienced in delivering technical training.</li><li>Strong understanding of IT Service Management practices. Experience in using ITSM programs and the use of ServiceNow.</li><li>Excellent troubleshooting, technical/ creative problem-solving and analytical ability.</li><li>Strong presence and presentation skills</li><li>Knowledge of Windows Server. E.g. folder redirection, roaming profiles, distributed file system (DFS), permissions and shares.</li><li>Knowledge of cloud platforms like Azure</li><li>Experience supporting enterprise applications, including Office 365, Microsoft Exchange, and Active Directory.</li><li>Strong knowledge of Windows operating systems (Windows 10/11, Windows Server 2016/2019).</li><li>Strong knowledge of Apple, Android mobile devices</li><li>Knowledge of Microsoft Active Directory and Active Roles interface</li><li>Knowledge of Cisco desktop phones and features</li><li>Knowledge of Virtual Desktop Infrastructure (VDI)</li><li>Knowledge of PC &amp; server hardware (Dell, Lenovo, HP) and peripherals.</li></ul><p><strong>Company</strong></p><ul><li>Market leading financial services organisation</li><li>Recently hit record revenues/profits</li><li>Offices globally including London</li></ul><p><strong>Salary &amp; Benefits</strong></p><ul><li>£38,000 - £48,000 per annum (negotiable)</li></ul><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RXJpay5Pc21hbi4yMTAxOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> IT Support Engineer <p><strong>IT Support Engineer - Leading IT Services Provider (Central London)</strong></p><p><strong>About Us:</strong><br />We are a trusted provider of IT services in Central London, specialising in delivering tailored IT solutions to clients in various sectors, including healthcare. Our commitment to reliable and efficient IT services encompasses hardware and software support, networking, security, and disaster recovery.</p><p><strong>The Role:</strong><br />We're seeking an experienced and proactive <strong>IT Support Engineer</strong> to join our dynamic team. You'll play a crucial role in maintaining and optimising clients' IT infrastructure, providing end-user support, and driving key projects across network management, cloud solutions, and security.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Network Management:</strong> Monitor network performance, enforce security standards, and manage services like file sharing and Active Directory.</li><li><strong>IT Support:</strong> Provide 1st and 2nd line support, including VIP support, troubleshooting hardware and software issues, and maintaining IT systems.</li><li><strong>Cloud &amp; Vitalisation:</strong> Manage and maintain cloud platforms (Azure AD, Office 365) and virtual environments (Hyper-V).</li><li><strong>IT Health &amp; Safety:</strong> Ensure safe installation and maintenance of IT equipment and compliance with government guidelines.</li><li><strong>Documentation:</strong> Maintain accurate records of equipment, processes, and incidents while updating the IT knowledge base.</li><li><strong>Mentorship:</strong> Provide guidance to apprentices when required.</li></ul><p><strong>What We're Looking For:</strong><br />To succeed in this role, you'll need:</p><ul><li><strong>Experience:</strong> 3+ years in IT support roles, managing desktop, server, and cloud environments in Windows-based infrastructure.</li><li><strong>Education:</strong> A 2.1 BSc in a relevant STEM field.</li><li><strong>Certifications:</strong> Relevant IT vendor qualifications (e.g., Microsoft, CompTIA).</li><li><strong>Technical Skills:</strong> Strong knowledge of TCP/IP, Office 365, Hyper-V, Powershell scripting, VoIP systems, and ITIL processes.</li><li><strong>Soft Skills:</strong> Excellent communication, organisational skills, and the ability to remain calm under pressure.</li><li><strong>Physical Capability:</strong> Ability to handle IT equipment up to 20kg.</li></ul><p><strong>Why Join Us?</strong><br />Join a supportive team that values innovation and expertise. You'll work on diverse projects, build strong client relationships, and contribute to the continued success of our company.</p><p><strong>Salary - £30,000 - £35,000 including salary and benefits</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC4xMTAzOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> SENIOR SUPPORT ANALYST <p><strong>The Company:</strong></p><p> My client are an an employee-owned Investment Management firm headquartered in London. They specialise in equity and fixed income asset classes, boasting a value-oriented and defensive approach. Growth sees them recruiting for a Support Analyst to join their London team located in the City of London</p><p><strong> </strong></p><p><strong>The Role:</strong></p><p>This role, part of a team of 5 within the larger IT team, requires ambition, curiosity, and hard work. Reporting to the Technology Support &amp; Infrastructure Manager, the team is dedicated to providing a world-class service to users.</p><p>As a Technical Support Analyst you will be a crucial part of the Technology Support &amp; Infrastructure team. Your responsibilities include ensuring the continuous operation and protection of desktop, infrastructure and cybersecurity components, responding to user and IT staff queries, and providing VIP technical support to the user across the business. You will also take the lead on deploying Windows 11 across the workforce.</p><p> </p><p><strong>Your Profile:</strong></p><p>The ideal candidate will have a degree and will have continued their learning and development in the IT space. You should be experienced in providing 1st to 3rd line support, have been involved in projects and will have had experience in a windows 11 implementation.</p><p> </p><p>You will be ambitious, self-motivated, possess strong communication skills and have a passion for excellent customer service as you will play a key role in maintaining the high standards of technology infrastructure, contributing to the success of my clients mission.</p><p>This role will require you to be in the office 4-5 days a week</p><p> </p><p><strong>Salary and Benefits:</strong></p><ul><li>£60,000 - £65,000</li><li>Discretionary bonus based on personal and company performance.</li><li>15% Company Pension contribution with the option for Additional Voluntary Contributions.</li><li>25 days leave.</li><li>Baristas, breakfast, cultural lunches, and more.</li><li>Private medical coverage.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guNDIzMDIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> Systems Support Engineer <p>Act as the primary support contact for our Corby-based clients as well as providing remote support for other areas of the UK. The Systems Support Engineer will enjoy a varied role with excellent opportunities for learning and growth. Act as a friendly and helpful interface to users within our clients' Corby-based environments. Logging of incidents to our Service Desk platform, including 1st line fixes wherever possible. 2nd line resolution wherever possible, seeking to grow in knowledge and experience. Work with more senior members of the team to develop technical skills and increase first-time fix rates. Communicate with clients via telephone, Teams, email, or in person as required. Build the Cloudwyse Knowledge Base to support the expansion of the support team. Provide first-class customer support and maintain a positive representation of the company. Provide effective incident management. Detailed logging of incident and problem management information. Strive for customer satisfaction at all times. Ability to work independently and demonstrate initiative to achieve results. Experience in end-user support provision within a dynamic and fast-paced environment. Proven track record of delivering outstanding customer service and support. Formal qualifications in end-user support (e.g. CompTIA A+ as a minimum) or equivalent experience. Friendly demeanour, positive 'can-do' attitude, and strong work ethic. Excellent personal planning and organisational skills. Ability to fit well within a small team and demonstrate professionalism when required. Experience in the following areas: O365/M365 Windows 10/11 VMware Microsoft Teams Basic IP networking Technical troubleshooting Wi-Fi Technologies Some experience of the following areas is desirable: SCCM/MECM PowerShell PRTG Microsoft NAV SAP Full clean UK driving licence</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Qmxha2UuSm9uZXMuMzQ3NjcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> Senior Support Engineer <p>We are seeking an Senior Support Engineer to join our client on site. The Senior Support Engineer will be salaried up to £50,000 with additional benefits. The Senior Support Engineer will be the face of Technology UK, managing the IT UK functions as directed. Overall, the Senior Support Engineer will be responsible on site and taking a leading responsible role, ensuring directions and responsibilities are completed by the Senior Support Engineer.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide IT support across user queries, logged requests, and technical incidents.</li><li>Manage Microsoft operating systems (Windows 10/11, Windows Server 2008R2-2022) and desktop applications like Office Suite.</li><li>Maintain and troubleshoot client devices (PCs, laptops, smartphones, printers).</li><li>Support and administer physical hosts, virtual servers, and network infrastructure.</li><li>Collaborate with global teams for systems consistency and backups.</li><li>Maintain asset registers and manage IT hardware/software procurement.</li><li>Supervise IT support staff (currently one apprentice).</li><li>up to 3rd line duties </li></ul><p><strong>Skills &amp; Experience:</strong></p><ul><li>Strong Microsoft tech expertise (Active Directory, Exchange, Azure Entra).</li><li>Proficiency in VMware vSphere.</li><li>Preferred experience in system administration, hybrid IT environments, and technologies like CyberArk, Cisco Meraki, and HPE SAN.</li><li>Strong problem-solving, organizational, and communication skills.</li><li>Ability to work under pressure and prioritize effectively.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Qmxha2UuSm9uZXMuMzMxMjcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> Junior IT Support Engineer Robert Half is seeking a part-time Junior IT Support Engineer to join a London-based SaaS organisation. This role is offered as an initial 12-month contract with strong potential for extension.<br><p><strong>Role:</strong></p><ul><li>The Junior IT Support Engineer will provide first-level support to end users across MacOS and Windows platforms.</li></ul><ul><li>Manage and troubleshoot issues within Office 365, including email, SharePoint, Teams, and OneDrive.</li></ul><ul><li>Administer user accounts, groups, and permissions in Active Directory and GSuite.</li></ul><ul><li>Support onboarding and offboarding processes, including setting up devices, configuring software, and managing access rights.</li></ul><ul><li>Diagnose and resolve hardware and software issues, including peripherals, printers, and networking equipment.</li></ul><p><strong>Profile:</strong></p><p>The Junior IT Support engineer should have experience with the following:</p><ul><li>Experience supporting MacOS and Windows operating systems.</li></ul><ul><li>Familiarity with Office365 administration, including Exchange Online and SharePoint.</li></ul><ul><li>Familiarity with IT ticketing systems like Jira, ServiceNow, or Zendesk.</li></ul><ul><li>Knowledge of Active Directory for user and group management.</li></ul><ul><li>Experience with GSuite/Google Workspace administration.</li></ul><ul><li>Excellent verbal and written communication skills, with the ability to explain technical issues to non-technical users</li></ul><p><strong>Organisation:</strong></p><ul><li>Competitive Day Rate: £120-£130 per day (Inside IR35)</li><li><strong>Part-Time Opportunity:</strong> 3 days per week, based in Staines Upon Thames.</li><li>Work with a Leading Global SaaS Organisation</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice</p><p><strong>Security alert:</strong> scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself</p><img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuNDQxMDAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> Desktop Support Engineer <h3>Tech Support Analyst Opportunity</h3><p>Are you passionate about technology and delivering exceptional support? Step into a dynamic role with a forward-thinking organisation, where your skills will drive innovative IT solutions and keep a thriving team moving seamlessly.</p><p><strong>The Role</strong><br />As a Tech Support Analyst, you'll be at the forefront of providing first-class IT support across the organisation. Your technical expertise will help troubleshoot, resolve issues, and implement new systems. You'll be a key player in ensuring smooth day-to-day operations, from managing service tickets to collaborating on exciting new tech initiatives.</p><p><strong>Key Responsibilities</strong></p><ul><li>Diagnose and resolve technical issues efficiently.</li><li>Maintain IT systems, schedule updates, and manage patches.</li><li>Provide support for cutting-edge third-party applications.</li><li>Contribute to knowledge management and improve internal processes.</li><li>Monitor user security and maintain compliance with IT standards.</li><li>Support hardware, including desktops, laptops, and printers.</li></ul><p><strong>What We're Looking For</strong></p><ul><li>ITIL v3 Foundation certification (minimum).</li><li>A-level education or equivalent (Math and English at grade C or above).</li><li>Strong technical understanding of Microsoft environments, network configurations, and security protocols.</li><li>Excellent communication and customer service skills.</li><li>A proactive, team-oriented mindset with a problem-solving attitude.</li></ul><p><strong>Technical Skills</strong><br />Experience with:</p><ul><li>Microsoft Office Suite</li><li>Windows OS</li><li>Active Directory</li><li>Email security systems like Mimecast</li><li>Network LAN/WAN and VLANs</li><li>SCCM for application packaging and deployment</li></ul><p><strong>What You Bring</strong></p><ul><li>A passion for IT and innovation.</li><li>The ability to juggle priorities and thrive under pressure.</li><li>A commitment to teamwork and delivering top-notch service.</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Collaborative and inclusive work environment.</li><li>Opportunities for professional growth and certification.</li><li>A chance to work with cutting-edge technology.</li></ul><p>We want to hear from you if you're ready to take on challenges and make a real impact. Apply today and join a team that values teamwork, respect, and innovation!</p><p>Salary - £33,000 - £38,000 including hybrid working</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC4yNjE2OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> Desktop Support Analyst <p><strong>Desktop Support Analyst - London (West End) - £45-55k + Bonus &amp; Benefits </strong></p><p>Robert Half have partnered with a global investment firm established over 50 years ago employing nearly 1500 people across a range of international offices. <br /> </p><p><strong>THE TEAM</strong></p><p>The Desktop Support team provides on-site and remote technical assistance and support related to hardware, software, and audio visual (AV) for colleagues across all 12 offices globally. The team's vision is to be a first-class global provider of support services by delivering an exceptional customer experience which anticipates needs, provides guidance and works to resolve technology issues for all staff.</p><p><strong>THE OPPORTUNITY</strong></p><p>The Desktop Support Analyst role is an exciting opportunity for candidates interested in contributing to, and continuing the high standard for service and support. There will be great opportunities to develop an excellent professional skill set and interact with various internal IT and enterprise groups across all levels</p><p><strong>ROLE RESPONSIBILITES</strong></p><ul><li><strong>Technology Management: </strong>Configure, deploy, maintain, and troubleshoot hardware, including workstations, laptops, printers, mobile devices, phones, and meeting room equipment, with the highest standard of service and support.</li><li><strong>Incident Management:</strong> Diagnose and resolve issues related to hardware, software, business applications, operating systems and Citrix (VDI) to ensure smooth operations. Record, track, and report on all customer incidents through to completion</li><li><strong>Request Fulfillment:</strong> Coordinate, manage and complete tasks and requests, including new hire onboarding, access provisioning, and hardware upgrades.</li><li><strong>Audio-Visual Support:</strong></li><li><strong>Inventory Maintenance:</strong></li><li><strong>Collaboration and Improvement:</strong>.</li></ul><p><strong>Background &amp; Experiences</strong></p><ul><li>Demonstrated experience of hands-on Service Desk or Desktop Support in a Windows environment</li><li>Ability to exhibit a collaborative and optimistic work ethic focused on customer satisfaction as the highest priority</li><li>Ability to execute tasks and build relationships</li><li>Excellent problem and decision making skills</li><li>Experience with Windows 10, LAN/WAN, Ethernet, PC Hardware, iOS Support, Active Directory, VC/AV Support, and Citrix environments; advanced proficiency in Microsoft Office, Adobe Acrobat, and ServiceNow preferred.</li></ul><p><strong>They have a state of the art office in the West End of London near Victoria Station </strong></p><p><strong>£45,000-55,000 + Bonus &amp; Benefits </strong></p><p><strong>This role will be office based initially with hybrid working after you've settled in to the role<br /> <br /> </strong></p><p> </p><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4xMzI1NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> IT Support Manager <p>We are seeking an <strong>IT Support Manager</strong> to join our client based in <strong>Cambridge</strong>, the IT Support Manager will earn a salary between <strong>£50,000 - £55,000 </strong>depending on experience. The IT Support Manager will be a motivated individual, ready to join and contribute to a successful, and growing business. The IT Support Manager will lead a team of 3 IT Technicians, on the service desk who will cover 1st, 2nd and 3rd line duties. This role will require the IT Support Manager to be on-site 3 days per a week, with 2 days of home working, and will require a driving license.</p><p><strong> </strong></p><p><strong>Responsibilities:</strong></p><ul><li>Help desk</li><li>Team Leadership and Development</li><li>Tech and System support</li><li>General IT</li></ul><p> </p><p><strong>Skills</strong></p><ul><li>Technical/ subject knowledge</li><li>Bespoke internal systems and company apps</li><li>3CX Telephone Systems</li><li>Cloud storage technologies i.e. OneDrive / SharePoint</li><li>Data Backups</li><li>ERP systems</li><li>External software used by the business</li><li>Help Desk Management</li><li>iOS</li><li>Microsoft 365 (Exchange Online, SharePoint, Intune, Entra ID)</li><li>Microsoft Active Directory</li><li>Mimecast</li><li>Networking (DHCP, DNS, IPv4, VLANs, VPN)</li><li>Windows Desktop Operating Systems</li><li>Windows Server Operating Systems</li><li>Other technologies as required by the business</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Qmxha2UuSm9uZXMuMDE0ODIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> Assistant Accountant <p>Robert Half are exclusively recruiting an Assistant Accountant, based in Pontypool. This is an exciting opportunity to join a market-leading business, with a global presence. This opening is perfect for any aspiring accountant looking to take the next step in their career.</p><p>This role offers a hybrid working model, with flexibility to support individual and business needs. As a new employee you will be expected to attend the office 4 days per week during their first 1-2 months to support onboarding and training. This will then transition to 1-2 days per week.</p><p><strong>Location:</strong> Pontypool (you will need a car to access the site)</p><p><strong>Job Title:</strong> Assistant Accountant</p><p><strong>Salary:</strong> £30,000</p><p>You will be part of a team of fifteen finance professionals who are responsible for assisting with the delivery of the following on a daily basis:</p><ul><li>Preparing balance sheet reconciliations and resolving reconciling items.</li><li>Supporting the reduction of reconciling items through process improvements.</li><li>Inputting data into accounting systems and supporting monthly financial close.</li><li>Preparing monthly journals, including accruals and prepayments.</li><li>Administering fixed asset transactions, including capitalisation, disposals, and depreciation.</li><li>Processing payroll files and managing employee benefit schemes.</li><li>Managing leasing entries and reconciling control accounts.</li><li>Calculating provisions, including bad debt.</li><li>Supporting monthly and yearly reporting in line with deadlines.</li><li>Building strong relationships with finance contacts and maintaining a high standard of service.</li><li>Contributing to compliance, process improvements, and value-added activities.</li><li>Supporting internal and external audit requests.</li></ul><p>Tasks undertaken will vary from time to time to ensure the whole team experiences a broader range of activities and that there is adequate cross-training within the team.</p><p><strong>Your Profile:</strong></p><ul><li>Experience of working within a Finance team</li><li>Finance degree or equivalent.</li><li>Understanding of financial controls and data protection regulations.</li><li>Strong analytical skills and a problem-solving mindset.</li><li>Intermediate Excel skills.</li><li>Effective communication and interpersonal skills.</li><li>Strong organisational and time management skills.</li><li>Working knowledge of ERP software (desirable).</li><li>Support for professional accountancy qualification (ACCA) available.</li></ul><p><strong>What's on Offer:</strong></p><ul><li>£30,000 + study support</li><li>Hybrid working</li><li>Professional development opportunities, including ACCA study support.</li><li>The chance to work within a supportive and forward-thinking finance team.</li></ul><p>If you are looking for a role where you can grow and make an impact within a collaborative and innovative environment, apply today!</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Y2hhcmxpZS5odW50ZS40NjU2Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> Desktop Support <p>Robert Half is seeking a Desktop Support Engineer to join a London-based Private Investment Firm.This role is offered as an initial 5-month contract with strong potential for extension.</p><p><strong>Role:</strong></p><ul data-pm-slice="3 3 []" data-spread="false"><li><p>Perform back end preparation and imaging for laptop and phone upgrades.</p></li><li><p>Conduct stock checks and maintain inventory accuracy for IT equipment.</p></li><li><p>Unpack and set up new IT hardware, ensuring proper configuration.</p></li><li><p>Update firmware on devices to ensure optimal performance and security compliance.</p></li><li><p>Perform regular AV room checks, ensuring equipment is fully functional.</p></li><li><p>Assist with desk setups and office moves, ensuring proper IT infrastructure.</p></li><li><p>Provide basic troubleshooting and support for IT-related issues as needed.</p></li><li><p>Collaborate with other IT team members to improve system efficiency's</p></li></ul><p> </p><p><strong>Responsibilities:</strong></p><ul data-spread="false" data-pm-slice="3 3 []"><li><p>Proven experience in a desktop support or IT support role.</p></li><li><p>Strong knowledge of laptop and phone imaging and upgrades.</p></li><li><p>Experience with IT asset management and stock checks.</p></li><li><p>Familiarity with firmware updates and general IT maintenance.</p></li><li><p>Ability to set up AV equipment and troubleshoot minor technical issues.</p></li><li><p>Strong communication and organisational skills.</p></li><li><p>Ability to work independently and as part of a team in a fast-paced environment.</p></li></ul><p><strong>Company:</strong></p><ul><li>London-Based Investment Firm</li></ul><ul><li>5-Month Initial Contract</li></ul><ul><li>On-Site, Central London (5 Days/Week)</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuMDkzNTMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> Senior Applications Specialist (Power Platform) <p><strong>Senior Application Specialist (Power Platform Developer) - Hybrid Working (Mainly Home based) - City of London Offices</strong></p><p><strong>Purpose of the Role:</strong></p><p>To join a fast-growing UK Based law firm with technology at their hear of their success.</p><p>The Senior Application Specialist will play a key role in supporting business applications and systems, focusing on design, configuration, implementation, and maintenance. This role will also involve developing and enhancing custom business applications using Microsoft Power Platform technologies, including PowerApps, Power Automate, and Power BI.</p><p>You'd join a team of 4 reporting to their Head of Development</p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as an application specialist, providing effective support and resolving escalated application-related issues.</li><li>Set up and configure Power Platform, integrating it with relevant systems and building PowerApps solutions from scratch in a greenfield environment.</li><li>Design and develop custom business applications using Microsoft PowerApps.</li><li>Automate business processes and workflows using Power Automate.</li><li>Develop or extend applications using C#, Python, and PowerShell.</li><li>Review existing 'pro-code' solutions for suitability and feasibility of migration, developing and implementing a transition roadmap.</li><li>Gather and document business requirements, create functional specifications, and design documents for solutions.</li><li>Identify process improvement opportunities and manage stakeholder coordination for timely project delivery.</li><li>Act as the technical point of contact for application-related change requests, ensuring accurate documentation aligned with the change process.</li><li>Provide technical guidance on achieving business requirements, document completed work, and ensure alignment between development and production environments after successful UAT and business sign-off.</li><li>Lead technical aspects of approved projects, working collaboratively with project teams and wider business stakeholders.</li><li>Work with the business and development teams to establish data mappings between Power Platform and internal systems.</li><li>Conduct application testing, including UAT, for new functionality, updates, and product patches/upgrades.</li><li>Collaborate with IT teams, business units, and external support providers to ensure business continuity of line-of-business applications.</li><li>Maintain knowledge of key applications and platforms, including iManage, Mattersphere, Aderant, BigHand, Dynamics CRM, and HighQ.</li></ul><p><strong>Experience:</strong></p><ul><li>5 years + in a similar role</li><li>Experience supporting line-of-business applications, such as document management, case management, and practice management systems (desirable).</li><li>Acting as an escalation point for application-based technical issues.</li></ul><p><strong>Technical Skills:</strong></p><ul><li>Strong understanding of scripting languages (Windows PowerShell, HTML, .NET).</li><li>Strong Power Platform proficiency</li><li>Proficiency in Microsoft Office applications.</li><li>Good understanding of SQL Server.</li><li>Desirable experience with case management applications would be beneficial yet not essential</li></ul><p><strong>What's on offer</strong></p><ul><li>£70,000-£80,000 Depending on experience</li><li>Discretionary Annual Bonus</li><li>Excellent Benefits</li><li>Hybrid Working (1-2 days a week in the office)</li><li>Free on-site breakfast</li><li>Inclusive &amp; collaborative culture</li><li>Technical &amp; Professional development</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4xMzYxMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> IT Technician <p>We are seeking an <strong>IT Technician</strong> to join our client based in <strong>Cambridge</strong>, the IT Technician will earn a salary between <strong>£30,000 - £35,000 </strong>depending on experience. The IT Technician will be a motivated individual, ready to join and contribute to a successful, and growing business. The IT Technician will be joining an established team with opportunities to learn and develop, whilst covering 1st, 2nd and 3rd line duties. This role will require the IT Technician to be on-site 4 days per a week, with 1 day of home working, and will require a driving license.</p><p><strong> </strong></p><p><strong>Responsibilities:</strong></p><ul><li>Help desk</li><li>Technical support</li><li>Maintenance service support</li><li>General IT duties</li></ul><p> </p><p><strong>Skills:</strong></p><ul><li>Technical / subject knowledge</li><li>Bespoke internal systems and company apps</li><li>3CX</li><li>Backup Principles</li><li>Cloud storage technologies i.e. OneDrive / SharePoint (PowerApps, Power Flow)</li><li>ERP systems</li><li>External software used by the business including ERP</li><li>iOS</li><li>Microsoft 365 (Exchange Online, SharePoint, Intune, Entra ID)</li><li>Microsoft Active Directory</li><li>Mimecast</li><li>Networking (DHCP, DNS, IPv4, VLANs, VPN)</li><li>Windows Desktop Operating Systems</li><li>Windows Server Operating Systems</li><li>Other technologies as required by the business</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Qmxha2UuSm9uZXMuMzA4NzUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> IT Support Engineer <p>Robert Half are assisting a market leading creative advertisement organisation to recruit an IT Support Engineer on an initial 3 month contract basis </p><br><br>Key Responsibilities<br><br><p><strong>Technical Support</strong>:</p><ul><li>The IT Support Engineer will provide technical assistance for Windows and macOS systems, including software, hardware, and peripherals.</li><li>Manage and troubleshoot issues related to Google Workspace (Gsuite), including Gmail, Drive, Docs, Sheets, and Meet.</li><li>Support mobile device management (iOS and Android) for end-users.</li></ul><p><strong>Incident and Request Management</strong>:</p><ul><li>Respond to support requests through the ticketing system, phone, email, or in person.</li><li>Ensure timely resolution of incidents, escalating complex issues to higher-level support or external vendors when necessary.</li><li>Maintain accurate documentation of tickets, resolutions, and technical processes.</li></ul><p><strong>System Administration</strong>:</p><ul><li>Manage user accounts, permissions, and group policies in Active Directory and Google Workspace.</li><li>Monitor and maintain IT infrastructure, including network connectivity, printers, and shared resources.</li></ul><p><strong>Hardware and Software Maintenance</strong>:</p><ul><li>Set up, configure, and deploy laptops, desktops, and other IT equipment.</li><li>Perform regular updates, patches, and upgrades to ensure system security and compliance.</li></ul><p><strong>Project Support</strong>:</p><ul><li>Assist in IT projects, such as system migrations, hardware rollouts, and new software implementations.</li><li>Conduct testing and provide feedback for new technologies and systems.</li></ul><br><br>Key Requirements<br><br><p><strong>Technical Skills</strong>:</p><ul><li>Proficiency in supporting Windows and macOS operating systems.</li><li>Hands-on experience with Google Workspace (Gsuite) administration.</li><li>Familiarity with Active Directory, MDM solutions, and basic networking concepts.</li></ul><p style="display: inline !important;"><strong>Experience</strong>:</p><ul><li>2+ years of experience in IT support roles, ideally in a global or fast-paced environment.</li></ul><p><strong>Company</strong></p><ul><li>Market leading creative advertisement organisation</li><li>Offices globally including London</li></ul><p><strong>Salary &amp; Benefits</strong></p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjIzNTM5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif"> Accounts Assistant - Accounts Receivable <p>Robert Half Finance &amp; Accounting are exclusively partnering with a Large London football club in South London to recruit a Sales ledger focused accounts assistant on a permanent basis .</p><p> </p><p><strong>Role:</strong></p><p>Our client is looking to recruit a Sales ledger focused accounts assistant, on a permanent basis. In this role you will be responsible for the following duties: </p><ul><ul><li>Taking ownership of the end-to-end accounts receivable process</li><li>Establish a controlled two-way line of communication with Commercial and Events sales teams.</li><li>Maintain, prepare and post customer invoices and credit/debit memos ensuring careful accuracy and precision.</li><li>Reconcile payments received between issued invoices, bank and the general ledger.</li><li>Running a high-volume AR inbox, proactively and promptly resolving queries</li><li>Monitor customer account details for non-payments, delayed payments and other irregularities and ensure the business units are kept informed and appropriate action taken.</li><li>Ensure all account balances are paid, and debts are resolved in a timely manner by contacting delinquent customers via phone and email to secure payment.</li><li>Daily bank reconciliation for income received and updating of general ledgers.</li><li>Monthly Debtors control account reconciliation report to the senior management team.</li><li>Responsible for the monthly reconciliation of cash receipts and petty cash movements for the business and have ownership of the cash ordering and collections.</li><li>Implement controls and processes to ensure accurate and timely information is always available.</li><li>Assisting the management accountant with month-end and year-end processes, including provision of information to auditors.</li><li>Other ad hoc tasks as and when required by Head of Finance and Finance team, including assistance with expense claim processing and credit card reconciliations.</li></ul></ul><p><strong>Profile:</strong></p><p>The ideal candidate will have 2 years experience working within finance team, as an accounts assistant with a heavy focus on the sales ledger. Exposure to Oracle Netsuite is also very ideal.</p><p>1 month notice max .</p><p> </p><p><strong>Client:</strong></p><p>Our client is a Large football club based in South London. You will work 5 days per week from their office for the first 6 months, then 3 days in teh office thereafter. </p><p> </p><p>Salary and Benefits:</p><p><strong>Salary - £28,000 - £32,000</strong></p><p><strong>Working pattern - 5 days a week in the office for first 6 months - hybrid 3 days after </strong></p><p><strong>Annual Leave: 25 days + bank holidays </strong></p><p><strong>Study support - post probation </strong></p><p><strong>Pension - 5% employee, 3% employer </strong></p><p><strong>Bonus - Discretionary depending on company performance</strong></p><p><strong>3 x free season tickets </strong></p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QmFmZm91ci5BZ3lhcG9uZy5OdHJhaC44NzYzNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> Recruitment Consultant <p><strong>RECRUITMENT CONSULTANTS / SENIOR RECRUITMENT CONSULTANTS</strong></p><p>Robert Half is one of the longest established, most admired (Fortune magazine) and most successful (Forbes) specialist search and selection groups in the world. They have a brand that gives our clients and candidates comfort that they will receive ethics first service, speed to market, diligence and aftercare that is not typically seen in our industry.</p><p>We pride ourselves on being named one of the World's Best Employers for 2024 by Forbes. This award recognises companies that prioritise employee well-being, promote inclusively, and provide opportunities for professional growth. </p><p>Our highly successful Thames Valley office is keen to hire progressive sales professionals to add to an award winning team on both permanent and temporary lines of business, and we can offer great packages, industry leading commission plans, continued development, unlimited career paths (UK and International) and a brilliant culture.<br /> <br /> Our two multi-award winning Managers with over a decade of experience each are looking to work alongside enthusiastic and driven individuals that want to take their career and personal earnings to the next level.<br /> <br /> This would be a "360" recruitment role that would see you developing both candidate and client relationships across the Thames Valley, Surrey, South Coast and Greater London regions, through both at desk sales work and through face to face meetings, developing your personal network and collaboration with our internal teams.</p><p>This is a KPI driven role that will push you out of your comfort zone, but that can offer unlimited reward!</p><p><strong>What we offer:</strong></p><ul><li>A highly competitive base salary of between £25,000 P/A and £40,000 P/A based on experience</li><li>A market leading, uncapped commission structure that for high performers can exceed six figures P/A</li><li>A car allowance of £4200 P/A paid after billing milestones have been achieved</li><li>5% pension contribution</li><li>Bupa healthcare for you, with the option to include family</li><li>Electric car scheme</li><li>Up to £1200 of tech vouchers per Annam</li><li>Option to work from home up to 2 days per week</li><li>A range of wellness benefits including free counselling, financial advisers, gym discounts, dental and optical support</li></ul><p> </p><p><br /> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice</p><p><strong>Security alert:</strong> scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself</p><img src="https://counter.adcourier.com/U2ViYXN0aWFuLkJlbnRsZXkuMjM2ODUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> Forensic Accountant <p><strong>Accountant - Financial and Professional Lines Insurance Claims</strong></p><p><strong>Who They Are:</strong><br /> This Forensic Specialist is a multi-disciplinary professional firm providing loss adjusting and forensic accounting services to insurers in the Financial and Professional Lines sector of the insurance market.</p><p>With offices in the City of London and internationally, they operate globally, offering an exceptional mix of expertise that sets them apart in the insurance industry.</p><p>As market leaders in their field, they bring unmatched proficiency in handling complex claims. Driven by an owner/manager mentality, all shareholders actively contribute to daily operations, ensuring a hands-on approach and consistent quality.</p><p>With growing demand for their expertise, they are looking for bright, motivated individuals to join their team, contribute their skills, and help drive the business forward.</p><p><strong>What They Do:</strong><br /> This Forensic Specialist focuses on resolving complex financial loss insurance claims.</p><p>Their work includes:</p><ul><li>Investigating and reporting on white-collar crime impacting financial institutions and multinational organizations worldwide.</li><li>Managing cyber-related claims, one of the fastest-growing areas in the insurance market.</li><li>Handling claims related to political risk, trade credit exposures, and professional negligence against accountants, solicitors, valuers, and other professionals.</li><li>Addressing liabilities in banking, pensions, fund management, and financial sector intermediaries.</li></ul><p>Their unique ability to provide both adjusting and claims accounting services makes them insurers' top choice for significant assignments.</p><p><strong>Where They Are Going:</strong><br /> This Forensic Specialist is dedicated to strengthening its position as a leading provider of specialist claims-related professional services in the insurance sector. They are poised for growth and are investing in exceptional talent to support their expansion.</p><p><strong>About You:</strong><br /> They are seeking an ambitious, high-achieving accountant with a commercial mindset to join their London office and play a senior role in servicing and expanding their business.</p><p>You will:</p><ul><li>Be a chartered accountant with up to two years of post-qualification experience, ideally in audit, forensic accounting, or a report-writing environment.</li><li>Demonstrate strong report-writing skills, as clear, structured, and accurate written communication is central to the role.</li><li>Have the ability to handle investigations, quantify losses, and manage claims from first notification to final settlement and recovery.</li><li>Be open to global travel, as assignments span the world.</li><li>(Optional) Possess fluency in a second language, particularly Spanish, and experience working with or for the insurance market.</li></ul><p><strong>What They Are Offering:</strong><br /> This role is at the <strong>Senior Adjuster</strong> level. You will manage an active caseload under supervision, with increasing autonomy as you gain experience.</p><p>They offer:</p><ul><li>The chance to contribute to a dynamic and innovative business.</li><li>A clear path for professional growth and promotion.</li><li>Outstanding rewards for exceptional contributions, including a competitive remuneration package.</li></ul><p><strong>Join Forensic Specialist and thrive in an environment of excellence and opportunity.</strong></p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2hhei5NYWxhbi45NTA3MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> Head of Business Intelligence <p>Robert Half have partnered exclusively with an established market leader to recruit for a newly created Head of Business Intelligence to join their team in Birmingham. This is a permanent role, paying up to £95,000 with company bonus and flexible hybrid opportunities. We are looking for a proven Business Intelligence Lead to support the centralised Data Analytics function on their evolution of BI and analytics.</p><p><strong>The Role</strong></p><p>Your responsibilities will be a 50/50 split between strategic oversight and hands-on delivery, with the role focusing on building high-value data products, including dashboards and advanced analytics solutions. It involves direct collaboration with centralised teams (data engineers, analysts, product managers) and stakeholder engagement with senior leadership to ensure BI solutions directly support sector objectives. Main responsibilities include:</p><ul><li>Stakeholder engagement with senior leadership to understand business objectives and align BI initiatives</li><li>Develop and maintain roadmaps for data products and services</li><li>Design and deliver Business Intelligence solutions</li><li>Lead the evolution for existing dashboards into high-value tools</li><li>Pioneer use if AI and advanced analytics to drive operational efficiency</li><li>Act as bridge between business and centralised data team</li></ul><p><strong>About You</strong></p><ul><li>Proven experience delivering impactful BI and analytics solutions in a large complex organisation</li><li>Previous experience working in a hybrid hands-on/strategic role, balancing delivery and long-term planning</li><li>Ability to align BI solutions with specific challenges, demands from the wider business</li><li>Demonstrated ability to integrate advanced analytics, AI or machine learning into BI tools and workflows</li><li>Experience leading or influencing cross-functional teams</li></ul><p><strong>On Offer </strong></p><ul><li>Salary on offer - up to £95,000DOE</li><li>Company bonus</li><li>Hybrid working - flexible, likely to be 1-2 days a week in Birmingham</li><li>Ability to work as part of a growing Centre of Excellence for Data &amp; Analytics</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um94eS5MYXcuNTAyMzIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> IT Manager <p><strong>IT Manager</strong></p><p><strong>Surrey/ London Offices </strong></p><p><strong>£50k -60k + 10-20% Bonus &amp; Benefits </strong></p><p> </p><p><strong>Company Overview:</strong> Our client is a well-established international Project Management and Construction firm with 25 years of experience in delivering excellence. With offices across Europe, they are committed to providing high-quality solutions to their clients in various industries. As they continue to expand, they are seeking an experienced and proactive IT Manager to oversee and manage their IT operations.</p><p><strong>Role Overview:</strong> The IT Manager will be responsible for overseeing the relationship with the outsourced IT service provider, ensuring the seamless delivery of IT services across the organization. This role will require strategic planning, coordination of IT initiatives, and collaboration with internal stakeholders to align technology with business goals.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and manage the relationship with the outsourced IT service provider.</li><li>Ensure IT services are delivered effectively and align with the company's operational needs.</li><li>Monitor service level agreements (SLAs) and performance metrics to ensure compliance.</li><li>Coordinate IT projects and initiatives, ensuring alignment with business objectives.</li><li>Collaborate with internal stakeholders to assess technology needs and identify solutions.</li><li>Troubleshoot and resolve technical issues in partnership with the service provider.</li><li>Stay informed about industry trends and emerging technologies to recommend improvements.</li><li>Develop, implement, and maintain IT policies and procedures to enhance security and efficiency.</li><li>Prepare and manage the IT budget, ensuring responsible allocation of resources.</li><li>Conduct regular performance reviews of the IT service provider and provide feedback.</li></ul><p><strong>Key Skills and Experience Required:</strong></p><ul><li>Proven experience in IT management, preferably within the construction or project management industry.</li><li>Background supporting a Microsoft Cloud based Infrastructure environment</li><li>Strong understanding of IT service management (ITSM) principles and best practices.</li><li>Experience managing outsourced IT service providers and ensuring SLA compliance.</li><li>Excellent project management skills with the ability to prioritize and deliver projects on time.</li><li>Strong problem-solving skills and the ability to resolve complex technical issues.</li><li>Knowledge of IT security principles, risk management, and compliance requirements.</li><li>Familiarity with cloud solutions, infrastructure management, and enterprise applications.</li><li>Excellent communication and stakeholder management skills.</li><li>Budget management experience with the ability to optimize IT spending.</li><li>Willingness to travel across Europe as required.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>Relevant certifications such as ITIL, PMP, or equivalent are advantageous.</li><li>A minimum of 5 years' experience in a similar IT management role.</li></ul><p><strong>What We Offer:</strong></p><ul><li>Competitive salary and benefits package.</li><li>Opportunity to work with an established and growing international firm.</li><li>Dynamic and collaborative work environment.</li><li>Career development and growth opportunities.</li></ul><p> </p><p><strong>Surrey/ London Offices </strong></p><p><strong>£50k -60k + 10-20% Bonus &amp; Benefits </strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4yOTY2Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> Data Platform Manager <p>Robert Half have partnered with a global market leader who are building a Centre of Excellence for Data and Analytics and looking for a Data &amp; Analytics Platform Manager to join this growing team! The successful candidate will be responsible for the management and oversight of the organisation's data platforms, including data integration, data warehouse, data and insight presentation and analytical solutions. Paying up to £75,000 with company bonus and benefits, and flexible working (office based in Birmingham).</p><p><strong>The Role</strong></p><p> </p><p>This is a dual role where you will be responsible for delivering the technical day-to-day running of the data platforms while also providing strategic direction to ensure the continued stability, reliability and scalability. Working closely with external vendors and internal product managers to maximise return on investment, optimise costs, and drive innovation. Key responsibilities include:</p><ul><li>Oversee day-today operations of multiple data platforms, ensuring continuous stability, high availability, and performance across Microsoft Fabric, AWS, and Informatica environments</li><li>Implement and manage proactive monitoring solutions to anticipate and resolve issues before they impact business operations</li><li>Develop and execute the platform roadmap in alignment with the organisation's data strategy, ensuring that platforms evolve to support new business needs and innovations</li><li>Manage relationships with external vendors, such as AWS, Microsoft, and Informatica, ensuring that service-level agreements are met and costs are optimised<br />Ensure all data platforms comply with regulatory and organisational data governance policies, implementing best practices in data security, privacy, and compliance</li></ul><p><strong>About You</strong></p><ul><li>Expert in cloud-based data platforms (Microsoft Fabric, AWS, Informatica), data architecture, and ETL/ELT processes</li><li>Ability to define roadmaps, optimise costs, and ensure ROI from platform investments</li><li>Expertise in maintaining platform reliability, performance, and security while troubleshooting complex issues</li><li>Strong collaboration with vendors, internal product teams, and stakeholders to align with business goals</li></ul><p><strong>On Offer</strong></p><ul><li>Salary on offer - up to £75,000 DOE</li><li>Performance related bonus</li><li>Hybrid working - flexible, likely to be 1-2 days a week in Birmingham</li><li>Ability to work as part of a growing Centre of Excellence for Data &amp; Analytics</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um94eS5MYXcuNDg1MDEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> Web Application Manager <p data-start="0" data-end="233">Are you an experienced and results-driven <strong>Web Applications Manager </strong>looking for your next challenge? Do you have a strong track record managing websites, apps, and digital platforms to deliver exceptional user experiences?</p><p data-end="546" data-start="235">We are partnering with a prestigious <strong data-end="307" data-start="272">heritage and visitor attraction</strong> to recruit a <strong data-start="321" data-end="355">Web Applications Manager</strong> on a full-time, permanent basis. This is a unique opportunity to lead the development and optimisation of digital products that connect global audiences with a world-renowned organisation.</p><p data-start="548" data-end="575"><strong data-end="573" data-start="548">Key Responsibilities:</strong></p><ul data-end="1205" data-start="576"><li data-end="736" data-start="576">Oversee the organisation's website, managing hosting, maintenance, and agency relationships, while ensuring content is regularly updated across departments.</li><li data-end="851" data-start="737">Provide technical input and support for the development of a new SharePoint intranet and multimedia guide app.</li><li data-start="852" data-end="999">Monitor digital performance using tools like Google Analytics, delivering insights to drive continuous improvement and enhance user experience.</li><li data-end="1098" data-start="1000">Collaborate with internal teams to align digital product strategies with organisational goals.</li><li data-start="1099" data-end="1205">Leverage tools such as Dynamics CRM and Mailchimp to optimise digital content delivery and engagement.</li></ul><p data-end="1230" data-start="1207"><strong data-start="1207" data-end="1228">Key Requirements:</strong></p><ul data-start="1231" data-end="1723"><li data-start="1231" data-end="1325">Proven experience in Website and Application Management, with a strong focus on websites and apps.</li><li data-end="1405" data-start="1326">Proficiency in tools such as Google Analytics, Dynamics CRM, and Mailchimp.</li><li data-end="1518" data-start="1406">Strong technical skills with a track record of driving digital performance and user experience improvements.</li><li data-start="1519" data-end="1642">Excellent communication and stakeholder management skills, with a collaborative approach to working across departments.</li><li data-end="1723" data-start="1643">A passion for heritage, culture, and delivering impactful digital solutions.</li></ul><p data-end="1996" data-start="1725"><strong data-end="1745" data-start="1725">The Opportunity:</strong><br data-start="1745" / data-end="1748">This is an exciting chance to make a tangible impact within a world-renowned heritage and visitor attraction. You'll play a key role in shaping digital products, driving innovation, and enhancing how the organisation engages its global audiences.</p><p data-end="2192" data-is-last-node="" data-start="1998">If you're a digital product management professional with the skills and experience to deliver outstanding results, we'd love to hear from you. Apply today to take the next step in your career!</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SGFyZWwuVGhvbXBzb24uMDk5NTIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">