Business Analyst - Service Delivery
Location: London

About the Company:
With over 30 years of experience in clearing exchange-listed derivatives, our company has established itself as a trusted partner in the global financial markets. Founded in 1993 to support traders in London, we now serve clients worldwide through offices in London, Hong Kong, Chicago, and Kolkata. Our integrated, around-the-clock service approach ensures tailored solutions and exceptional service for our clients.

The Opportunity:
We are seeking an experienced and detail-oriented Business Analyst to join our Service Delivery team. This client-facing role will involve conducting functional and technical analysis, driving business process improvements, and ensuring the successful execution of key projects. The ideal candidate will possess strong analytical and strategic thinking skills, with the ability to collaborate effectively across various stakeholders.

Key Responsibilities:

• Extract and analyse data from ION XTP to meet client and internal requirements.
• Perform business analysis for integration projects, reporting systems, and process-related initiatives.
• Identify and implement process improvements while maintaining high standards of data quality and control.
• Research new technologies, evaluate third-party tools, and contribute to the technical direction of the department.
• Collaborate with stakeholders to define business requirements, manage project priorities, and ensure timely delivery.
• Maintain compliance with operational risk frameworks and regulatory requirements.
• Ensure that all delivered systems meet production standards and are fully documented for seamless handover to business and support functions.

Skills and Experience Required:

• Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field.
• Proven experience as a Business Analyst or similar role, with strong knowledge of business process analysis, data management, and reporting systems.
• Familiarity with the clearing business and its operational requirements.
• Proficiency in C++, SQL, and Python.
• Experience with business analysis tools, project management software, and data visualisation platforms.
• Strong communication and stakeholder management skills, with client-facing experience.
• Ability to work independently and collaboratively in a fast-paced environment.
• Knowledge of ION XTP is advantageous but not essential.

Why Join Us?

• Be part of a global leader in the listed derivatives market.
• Collaborate with a highly skilled team in a dynamic and fast-paced environment.
• Drive innovation and contribute to the continuous growth of our business.

If you are a motivated and analytical professional looking to advance your career in financial services, we encourage you to apply.

Salary - £80,000 to £120,000 including bonus and benefits.

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