IT Business Analyst

What is an IT business analyst?

An IT business analyst works across both business and IT to provide technology solutions. They analyse IT team capabilities and the business’ current processes, models and strategies, then help to design, build and implement new tech solutions.

It business analyst job description and responsibilities

An IT business analyst opens up a dialogue between senior stakeholders and the IT team. They help to translate business needs into a functioning set of systems and hardware that improve internal processes and overall business performance.

Analysts deep dive into the current business capabilities, needs and technology gaps, then identify appropriate solutions. They lead implementation projects and are expected to manage multiple stakeholders throughout the process.

Once new solutions are installed, the IT business analyst will work through post-project tasks, such as staff training and monitoring the new systems/hardware.

Typical IT business analyst duties include:

Using modelling tools and analysis to identify business IT needs

Handling multiple systems to deliver business objectives

Creating IT project plans

Stakeholder management (all levels)

Assisting with software integration

Staff training for new processes, software and systems

In order to fulfil their roles, professionals will also liaise with IT and financial reporting teams to develop strategies for the optimisation of business costs and reporting.

Because the role is so tied into business decision-making and reporting, professionals should have a good understanding of reporting and regulatory requirements.

IT business analyst qualifications, skills and experience

Most employers require IT business analysts to have a degree. Although any subject would be acceptable, the following are the most desirable:

Business Studies

Business Administration

Management

Professionals should be experienced with both business administration and IT. A strong CV will have the following skills and experience:

Proficient in Oracle

Experience with analysis or modelling tools

Excellent data analysis skills

Project management experience

Excellent systems analysis skills

Experience managing stakeholders

Professionals should possess some or all of the following qualities:

Excellent Excel skills

Collaborative skills

Proactive attitude

Business acumen

Good written and verbal communication

An analytical mind

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Business systems

EO/IR systems

Microsoft Visio

Atlassian Jira

Database

Business Requirement Document

Agile Scrum

AB Testing

Stakeholders

Workstatioin Support

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