We are looking for a dedicated and detail-oriented Bilingual Collections Specialist to join our team on a 12-month contract. Based in Markham, Ontario, this role is ideal for professionals with strong organizational skills and a passion for providing exceptional customer service. If you have experience in collections and are fluent in French, we encourage you to apply for this exciting opportunity in the automotive industry.<br><br>Responsibilities:<br>• Handle both inbound and outbound communications with customers to address inquiries and concerns effectively.<br>• Identify and assess potential financial losses, implementing strategies to mitigate risks.<br>• Oversee repossession processes, escalating cases as necessary when alternative methods have been exhausted.<br>• Prepare and dispatch necessary documentation to customers in a timely manner.<br>• Maintain accurate and up-to-date records of customer interactions and actions taken in the system.<br>• Collaborate with internal teams to ensure seamless management of customer accounts.<br>• Monitor payment processing and follow up on delinquent accounts to ensure compliance with company policies.<br>• Recommend actionable solutions to improve collection processes and achieve financial targets.<br>• Support the implementation of best practices for credit management and collections.<br>• Provide exceptional service while maintaining professionalism in challenging situations.
<p><strong>Key Responsibilities:</strong></p><p><strong>Editorial Content Development (35%)</strong></p><ul><li>Develop, plan, and manage strategies and production for principal communication and marketing channels.</li><li>Create and maintain email marketing content calendars; coordinate with internal stakeholders for integrated promotion of products and services.</li><li>Oversee the organization’s primary member print publication, including editorial contributions.</li><li>Manage content for community platforms, working with external writers to deliver timely and engaging articles.</li><li>Produce multi-media materials such as speeches, scripts, and presentations as needed.</li><li>Present creative strategies and operational plans to leadership for review.</li></ul><p><strong>Editing / Subject Matter Expertise (30%)</strong></p><ul><li>Review and edit content organization-wide for adherence to CP Style, brand standards, and tone.</li><li>Collaborate with subject matter experts to translate technical topics for wider audiences.</li><li>Edit contributed content from partnering organizations to ensure quality and alignment.</li><li>Apply a customer-focused perspective to editorial processes, maintaining both contributor and brand integrity.</li></ul><p><strong>Strategic Creative Marketing Content (20%)</strong></p><ul><li>Identify and pursue innovative advertising opportunities and lead-generation channels.</li><li>Plan and execute targeted outbound campaigns to key influencer audiences, including HR, accounting, and related fields.</li><li>Track and report on advertising budgets and campaign performance, sharing insights and improvements.</li><li>Partner with product and marketing teams for cohesive promotions.</li><li>Support the execution of special projects and creative strategies in partnership with the PR team.</li><li>Lead copywriting and creative asset development with design teams.</li></ul><p><strong>Financial and Administrative (15%)</strong></p><ul><li>Support the achievement of significant annual revenue targets across memberships, development, designations, and events.</li><li>Assist with ongoing budget management and reporting.</li><li>Monitor and gain approvals for expenses, ensuring accurate tracking and reporting.</li><li>Deliver regular updates on campaign and project metrics using relevant KPIs.</li></ul><p><strong>Other Key Duties:</strong></p><ul><li>Communicate directly with a broad member and stakeholder base.</li><li>Liaise and negotiate with consultants, writers, and vendors to deliver on-brand, on-time, and within-budget content solutions.</li><li>Lead and manage communications activations through cross-functional collaboration.</li><li>Work closely with both internal and external partners (including freelancers and agencies) on deliverables.</li></ul><p> </p><p> </p><p><br></p>
<p>We're recruiting for a Freelance Accessibility Specialist to conduct a comprehensive ADA/AODA compliance audit for two existing websites. The goal is to evaluate current accessibility standards, identify compliance gaps, and provide clear recommendations for improvement.</p><p><br></p><p>Project Scope</p><ul><li>Perform a full accessibility audit of two live websites</li><li>Evaluate compliance against ADA and AODA standards (WCAG 2.1 AA minimum preferred)</li><li>Identify accessibility barriers affecting users with disabilities</li><li>Provide a detailed written report outlining:</li><li>Areas of non-compliance</li><li>Severity level of issues</li><li>Recommended remediation steps</li><li>Prioritized action plan</li><li>Share the checklist or methodology used to conduct the audit</li></ul><p>Responsibilities</p><ul><li>Use both automated tools and manual testing methods</li><li>Review site structure, navigation, forms, media, and interactive elements</li><li>Assess keyboard navigation, screen reader compatibility, color contrast, and semantic structure</li><li>Deliver findings in a clear, organized, and actionable format</li><li>Be available to clarify findings and answer follow-up questions</li></ul><p><br></p>
We are looking for a detail-oriented IT Coordinator to join our team in North York, Ontario. The ideal candidate will manage and support various IT systems and infrastructure, ensuring smooth operations across hardware, software, and telecommunications. This role requires a proactive approach to problem-solving and a strong ability to work with technical and non-technical stakeholders.<br><br>Responsibilities:<br>• Provide on-site support by coordinating and overseeing activities involving contractors and technicians.<br>• Manage office equipment, including desktop printers, toners, shredding machines, and other related devices.<br>• Handle service requests, equipment orders, contracts, and insurance-related tasks.<br>• Administer corporate cell phone plans and monitor monthly usage to ensure efficiency.<br>• Update and maintain Microsoft licenses and software tracking spreadsheets.<br>• Process invoices and ensure accurate data entry into internal tracking systems.<br>• Maintain inventory for construction site supplies stored in the basement.<br>• Organize and manage orders for branded office materials and business cards.<br>• Monitor and update internal systems related to IT assets, transponders, fuel cards, and telecom usage.
<p><strong>Senior Financial Analyst</strong></p><p><br></p><p><strong>Location:</strong> Remote (Ontario)</p><p><br></p><p><strong>Employment Type:</strong> Full‑Time</p><p><br></p><p>Salary: 95-105k</p><p><br></p><p><strong>About the Role</strong></p><p>Our client in the Telecommunications and Broadcasting industry, is seeking a Senior Financial Analyst to support compliance‑focused audit activities. The ideal candidate combines strong audit judgment with advanced data analytics skills and expertise in Excel automation. You will play a key role in executing complex audits involving large datasets, contractual calculations, structural analyses, and independent validation of financial amounts. This role works closely with the Audit Manager and senior business stakeholders.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Conduct compliance audits as part of an established audit cycle.</li><li>Validate the accuracy and contractual compliance of reported financial data.</li><li>Review and interpret agreements, including eligibility rules, thresholds, promotional terms, and rate structures.</li><li>Independently calculate expected contractual amounts using raw data inputs.</li><li>Identify and document discrepancies between calculated and reported figures.</li><li>Perform system walkthroughs, sampling procedures, and data validation.</li><li>Prepare thorough, defensible audit documentation and contribute to formal audit reports.</li></ul>
We are looking for an experienced IT Architect to join our team in Georgetown, Ontario. This role focuses on designing and implementing robust network infrastructures for wholesale distribution and manufacturing environments. The ideal candidate will have a strong background in architecture and operational technology (OT) systems, coupled with excellent stakeholder engagement skills.<br><br>Responsibilities:<br>• Design and implement scalable IT architectures tailored to manufacturing and wholesale distribution environments.<br>• Collaborate with stakeholders, including executives and engineers, to align IT strategies with business goals.<br>• Manage and optimize on-premise and cloud infrastructure, particularly using Microsoft Azure and VMware virtualization.<br>• Ensure the security and efficiency of network systems, including Cisco networking, firewalls, and security appliances.<br>• Integrate OT systems, such as PLCs and historians, into existing IT frameworks.<br>• Oversee the configuration and management of servers, storage solutions, and industrial protocols.<br>• Maintain and enhance industrial automation tools and processes to support operational needs.<br>• Provide expert guidance on telecom systems and cloud platforms, ensuring seamless connectivity and performance.<br>• Conduct regular assessments to identify and mitigate risks within IT and OT systems.<br>• Develop documentation and best practices for IT infrastructure and system management.
<p>We are seeking an Executive Assistant to the CEO and Board of Directors to join one of our valued Toronto-based clients. The Executive Assistant serves as a highly trusted strategic partner, ensuring the smooth alignment of executive priorities and managing a wide range of complex and confidential responsibilities. Acting as a primary liaison for Board members, investors, and senior external stakeholders, this role demands outstanding professionalism and discretion, supporting both organizational objectives and the CEO’s personal initiatives.</p><p><br></p><p>Key duties include overseeing detailed and dynamic scheduling, maintaining comprehensive calendars for the Board of Directors and Board Committees, and coordinating governance-related activities. The EA advocates for the CEO across external commitments such as Board memberships and public engagements, leads project coordination, and prepares executive-level presentations. Maintaining strict confidentiality across all Board and Executive deliberations and organizational strategy is critical.</p><p><br></p><p><strong>Responsibilities and Duties</strong></p><ul><li>Serve as the primary point of contact for internal and external stakeholders, ensuring seamless coordination of meetings, events, and communications.</li><li>Manage complex scheduling for the CEO, Board of Directors, and Board Committees spanning multiple time zones; prepare agendas and distribute relevant materials.</li><li>Proactively anticipate the CEO’s needs as priorities shift, exercising strong judgment to address potential issues, opportunities, and required actions.</li><li>Draft correspondence and materials for external Boards, leveraging a robust understanding of corporate operations and industry context.</li><li>Arrange travel and accommodations; manage expenses and provide timely budget reporting for relevant departments.</li><li>Organize departmental meetings, record minutes, and circulate documentation promptly.</li><li>Create and maintain administrative processes that enhance accuracy, reduce redundancy, and contribute to organizational effectiveness.</li></ul><p><br></p>
<p>Join a global leader focused on people and innovation, currently undergoing a major digital transformation. We are searching for a strategic Director of Enterprise Systems & Data to head the advancement of ERP, CRM, and Data/BI environments.</p><p><br></p><p><strong>Role Overview:</strong></p><p> As a key member of the senior leadership team, you will drive the modernization of mission-critical platforms like Workday (HCM & Finance), Salesforce, and a contemporary data stack. You’ll be responsible for strategic vision, hands-on leadership, and enabling enterprise technology at scale across multiple international businesses.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and coach cross-functional teams, including managers, engineers, and analysts within ERP, CRM, ETL, and BI domains.</li><li>Develop and execute multi-year technology strategies to optimize enterprise systems, aligning with business goals.</li><li>Oversee the performance, security, and integration of Workday (Finance & HCM), Salesforce, and data warehousing solutions.</li><li>Partner with senior stakeholders to shape technology roadmaps and elevate operational excellence.</li><li>Design and implement policies, processes, and governance frameworks to ensure reliable and scalable technology ecosystems.</li><li>Manage vendor partnerships, contracts, and budgets efficiently.</li><li>Uphold best practices in data governance, focusing on data quality, privacy, and compliance.</li><li>Support program delivery with effective scoping, risk oversight, agile planning, and cross-team collaboration.</li><li>Address engineering challenges and architect robust, scalable solutions.</li><li>Track and report on KPIs, team progress, and enterprise system outcomes.</li><li>Drive talent development through mentorship, hiring, and leadership growth.</li></ul><p><br></p>
We are looking for a motivated and detail-oriented Coordinator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will support clients by ensuring administrative tasks are managed effectively and inquiries are addressed promptly. This hybrid position requires a commitment to providing exceptional service, as well as the ability to work collaboratively and adapt to new processes and systems.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to clients, ensuring tasks are completed accurately and within established service level agreements.<br>• Conduct daily reviews and approvals for administrative actions, including account transfers, fee setups, de-registrations, and foreign exchanges.<br>• Collaborate with service evolution teams to address client needs and deliver solutions.<br>• Proactively identify opportunities to improve processes and enhance client relationships.<br>• Respond to inquiries in a timely manner, offering clear and thorough communication.<br>• Assist in process optimization by recommending improvements that benefit both clients and internal operations.<br>• Maintain meticulous organization of daily activities, prioritizing tasks effectively.<br>• Work across multiple technology platforms, developing a strong understanding of system interactions.<br>• Contribute to fostering an inclusive and collaborative team environment.<br>• Undertake additional duties as required to support operational goals.
We are looking for an organized and detail-oriented Coordinator to join our team on a long-term contract basis in Toronto, Ontario. In this role, you will provide essential administrative support to clients and collaborate with internal teams to enhance operational efficiency. This position offers a hybrid work environment, requiring 2-3 days in the office initially, and bilingualism in English and French is considered an asset.<br><br>Responsibilities:<br>• Deliver prompt and accurate administrative support to clients, ensuring inquiries are addressed efficiently and assignments are completed within established timelines.<br>• Collaborate with service evolution teams to provide seamless assistance and contribute to client satisfaction.<br>• Review and approve various administrative items, including de-registrations, bank transfers, foreign exchanges, internal account transfers, and fee setups.<br>• Identify and recommend process improvements to enhance business relationships and overall client experience.<br>• Maintain meticulous organization of daily activities, prioritize tasks effectively, and ensure all outstanding items are resolved.<br>• Utilize multiple technology platforms to develop a deep understanding of their interactions and operational impact.<br>• Actively contribute to fostering an inclusive and collaborative workplace culture.<br>• Take initiative to address challenges affecting the team and propose solutions.<br>• Support change management initiatives by encouraging positivity and continuous improvement.<br>• Perform other administrative duties as required to support team and organizational goals.
