<p><strong>Summary:</strong></p><p> A well-established small business in Toronto specializing in high-quality products is seeking an experienced and versatile General Manager to lead core operational functions and drive efficiency across the organization. Reporting directly to executive leadership, this pivotal role requires a hands-on leader with a proven track record in small business environments, where adaptability and multi-departmental expertise are key. The ideal candidate will oversee daily operations, foster cross-functional collaboration, and contribute to the company's ongoing growth in a fast-paced setting.</p><p> </p><p><strong>Role Responsibilities:</strong></p><ul><li>Oversee and optimize key operational areas, including shipping, sampling, receiving, and quality assurance to ensure timely and accurate processes.</li><li>Lead the client services department to maintain exceptional customer relationships, resolve inquiries, and enhance service delivery.</li><li>Manage purchasing activities, including vendor negotiations, inventory control, and cost-effective sourcing of materials.</li><li>Direct production operations, coordinating workflows, team performance, and adherence to quality standards.</li><li>Collaborate with executive leadership on strategic planning and performance metrics to align operations with organizational goals.</li><li>Implement process improvements, identify bottlenecks, and drive initiatives for operational efficiency and cost savings.</li><li>Foster a positive team environment, including hiring, training, and performance management across supervised departments.</li><li>Ensure compliance with industry regulations, safety standards, and company policies in all operational activities.</li></ul><p><br></p>
<p>A leading Canadian provider of innovative district energy solutions is searching for an experienced Energy Operations Manager to direct its operations in Hamilton. This vital role will oversee the safe, reliable, and efficient functioning of modern energy systems, including boilers, chillers, generators, and renewable energy assets. Join an industry pioneer shaping the future of sustainable energy services.</p><p>Key Responsibilities:</p><ul><li>Lead and develop a team of Energy Operators and Technicians, establishing compliance with company safety programs and promoting a culture of continuous improvement.</li><li>Direct all aspects of plant operations, including hot water, steam, power generation, and cooling systems to ensure seamless delivery of contracted customer services.</li><li>Create and implement asset management plans, including preventative maintenance schedules and disaster response strategies.</li><li>Act as the escalation point for customer inquiries, delivering outstanding service and fostering strong relationships with both existing and prospective clients.</li><li>Ensure regulatory compliance across TSSA, ESA, IESO, MOL, and MOE standards.</li><li>Supervise contractors and maintain exemplary housekeeping and maintenance practices across all energy assets.</li><li>Provide strategic input on annual Operating and Capital Plans, ensuring adherence to budgetary objectives and organizational goals.</li></ul><p><br></p>
<p>We are seeking a <strong>Manager, HR Operations</strong> to build and lead the Americas HR Operations function for a global organization. This role shapes the operating model, establishes scalable processes, and delivers consistent HR services across multiple countries. It combines strategic leadership with hands‑on execution, including complex casework, project delivery, and team development.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Leadership & Team Development</strong></p><ul><li>Serve as a player‑coach; hire, mentor, and manage a small HR Operations team.</li><li>Oversee escalated or sensitive HR matters and ensure service continuity.</li></ul><p><strong>Stakeholder Partnership</strong></p><ul><li>Collaborate with HRBPs, senior leaders, Finance, Legal, and external vendors.</li><li>Influence outcomes across a matrixed, multi-country environment.</li></ul><p><strong>Operating Model & Process Design</strong></p><ul><li>Build regional workflows, SLAs, governance, and knowledge management.</li><li>Document processes and implement cross-training for operational resilience.</li></ul><p><strong>Project & Change Management</strong></p><ul><li>Lead HR initiatives including HRIS enhancements, vendor transitions, and payroll/process improvements.</li><li>Manage timelines, priorities, and communication across stakeholders.</li></ul><p><strong>HR Operations & Employee Lifecycle</strong></p><ul><li>Oversee onboarding, job changes, disciplinary actions, and terminations.</li><li>Manage employment documentation and support employee/HRBP inquiries.</li></ul><p><strong>Leave, Benefits & Absence</strong></p><ul><li>Administer leave programs and ensure accurate benefits enrollment and compliance.</li></ul><p><strong>HRIS, Data & Compliance</strong></p><ul><li>Serve as HRIS administrator; maintain data accuracy, audits, and regulatory reporting.</li></ul><p><strong>Payroll Oversight</strong></p><ul><li>Supervise regional payroll accuracy, timeliness, and compliance in partnership with internal teams and providers.</li></ul><p><strong>Vendor & Mobility Management</strong></p><ul><li>Manage vendor relationships and oversee immigration and mobility processes.</li></ul><p><strong>Continuous Improvement & Reporting</strong></p><ul><li>Track KPIs/SLAs and lead automation and process‑improvement efforts</li></ul><p><br></p>
<p><strong>Position Overview:</strong></p><p> Seeking a results-driven Channel Account Manager to support revenue growth within a portfolio of accounts across a specified region. This position focuses on building strategic partnerships, increasing market share, and driving sales through proactive account management, planning, and identifying new business opportunities. The role is based at a facility in Mississauga.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee sales and business development for variable printing, imaging, and marking consumables across assigned clients and prospects.</li><li>Create and implement account plans to boost revenue, grow share, and uncover potential for new business.</li><li>Source and develop new accounts, particularly those with annual revenue potential of $75,000 or greater.</li><li>Review territory and account data to spot emerging trends, competitive advantages, and areas for growth.</li><li>Work closely with internal teams to conduct in-person customer visits, discover business opportunities, and demonstrate commitment to client service.</li><li>Develop strategies to expand the labeling sector within accounts showing low engagement.</li><li>Draft proposals and negotiate contracts with various stakeholders across customer organizations.</li><li>Provide product, application, and sales training for distributor sales teams.</li><li>Collaborate with cross-functional resources to enhance customer value delivery.</li><li>Promote the organization as a leader by extending product reach and highlighting value-added services.</li><li>Generate reports and presentations to track sales activities, progress, and outcomes.</li><li>Keep account documentation and CRM system records accurate and up to date.</li><li>Take on other duties to support both group and company objectives as required.</li></ul><p><br></p>
We are looking for an experienced Dynamics Consultant to join our team in Vaughan, Ontario. In this long-term contract position, you will play a key role in optimizing ERP and CRM systems to address business challenges and streamline operations. This opportunity is ideal for professionals with a strong background in enterprise systems and a passion for delivering actionable solutions that drive organizational success.<br><br>Responsibilities:<br>• Analyze system performance and user requests to identify trends and areas for improvement.<br>• Highlight critical issues to leadership and provide actionable recommendations.<br>• Facilitate and lead regular triage meetings to address system challenges.<br>• Translate complex business requirements into practical solutions for ERP and CRM systems.<br>• Deliver Level 3 support and contribute to service delivery management activities.<br>• Collaborate with global business units to stabilize and enhance post-implementation operations.<br>• Track and manage enhancement requests, including details such as origin, nature, and deadlines.<br>• Prepare and present updates on system performance, risks, and progress to senior leadership.<br>• Partner with stakeholders to ensure system improvements align with business goals.<br>• Provide expert insights to address gaps in system design and operational processes.
