<p>We are looking for a knowledgeable Dynamics CRM Analyst to join our team in Toronto, Ontario. This role is critical for optimizing and maintaining the Microsoft Dynamics 365 platform, ensuring it meets the evolving needs of the organization. You will collaborate with multiple departments to design workflows, provide technical solutions, and support strategic business goals.</p><p><br></p><p>Responsibilities:</p><p>• Administer the Microsoft Dynamics 365 platform, ensuring system stability, data integrity, and seamless integrations.</p><p>• Develop, refine, and implement custom workflows to streamline business processes and improve operational efficiency.</p><p>• Create and maintain dashboards and reports to deliver actionable insights for various business units, including marketing and sales.</p><p>• Collaborate with stakeholders to gather requirements and translate them into functional solutions within the system.</p><p>• Manage and resolve support tickets, providing timely assistance to end-users while identifying opportunities for long-term improvements.</p><p>• Customize the Dynamics 365 system to align with organizational needs, including scripting and advanced configuration.</p><p>• Monitor system security and compliance, implementing measures to safeguard sensitive data.</p><p>• Stay current with new features and updates in Microsoft Dynamics 365, recommending and implementing enhancements as appropriate.</p><p>• Provide training and guidance to users, ensuring they can leverage the system effectively.</p><p>• Coordinate with IT and other departments to integrate Dynamics 365 with other enterprise systems.</p>
<p>Join a global leader focused on people and innovation, currently undergoing a major digital transformation. We are searching for a strategic Director of Enterprise Systems & Data to head the advancement of ERP, CRM, and Data/BI environments.</p><p><br></p><p><strong>Role Overview:</strong></p><p> As a key member of the senior leadership team, you will drive the modernization of mission-critical platforms like Workday (HCM & Finance), Salesforce, and a contemporary data stack. You’ll be responsible for strategic vision, hands-on leadership, and enabling enterprise technology at scale across multiple international businesses.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and coach cross-functional teams, including managers, engineers, and analysts within ERP, CRM, ETL, and BI domains.</li><li>Develop and execute multi-year technology strategies to optimize enterprise systems, aligning with business goals.</li><li>Oversee the performance, security, and integration of Workday (Finance & HCM), Salesforce, and data warehousing solutions.</li><li>Partner with senior stakeholders to shape technology roadmaps and elevate operational excellence.</li><li>Design and implement policies, processes, and governance frameworks to ensure reliable and scalable technology ecosystems.</li><li>Manage vendor partnerships, contracts, and budgets efficiently.</li><li>Uphold best practices in data governance, focusing on data quality, privacy, and compliance.</li><li>Support program delivery with effective scoping, risk oversight, agile planning, and cross-team collaboration.</li><li>Address engineering challenges and architect robust, scalable solutions.</li><li>Track and report on KPIs, team progress, and enterprise system outcomes.</li><li>Drive talent development through mentorship, hiring, and leadership growth.</li></ul><p><br></p>
We are looking for a detail-oriented IT Coordinator to join our team in North York, Ontario. The ideal candidate will manage and support various IT systems and infrastructure, ensuring smooth operations across hardware, software, and telecommunications. This role requires a proactive approach to problem-solving and a strong ability to work with technical and non-technical stakeholders.<br><br>Responsibilities:<br>• Provide on-site support by coordinating and overseeing activities involving contractors and technicians.<br>• Manage office equipment, including desktop printers, toners, shredding machines, and other related devices.<br>• Handle service requests, equipment orders, contracts, and insurance-related tasks.<br>• Administer corporate cell phone plans and monitor monthly usage to ensure efficiency.<br>• Update and maintain Microsoft licenses and software tracking spreadsheets.<br>• Process invoices and ensure accurate data entry into internal tracking systems.<br>• Maintain inventory for construction site supplies stored in the basement.<br>• Organize and manage orders for branded office materials and business cards.<br>• Monitor and update internal systems related to IT assets, transponders, fuel cards, and telecom usage.
