<p>We are recruiting for a Desktop Support Technician for an Edmonton-based client. This is a 3-month contract that requires a valid driver’s license and access to a vehicle. The Desktop Support Technician provides Tier 1 and Tier 2 technical assistance to staff across Edmonton and Northern region locations. Reporting to the Director of Finance, IT and Infrastructure, this role supports day-to-day IT operations including troubleshooting, user setup, device maintenance, and ensuring a secure and efficient technology environment.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 1 and Tier 2 support for desktops, laptops, printers, mobile devices, and network connectivity</li><li>Resolve help desk tickets via phone, email, and in-person support</li><li>Troubleshoot Microsoft 365 tools including Outlook, Teams, SharePoint and OneDrive</li><li>Support Windows 10 and 11, password resets, MFA setup, and account access through Entra ID and Active Directory</li><li>Configure and maintain user devices, install standard software, and coordinate escalations with internal teams or vendors</li><li>Support onboarding and offboarding including account setup and device preparation</li><li>Maintain asset inventories, equipment logs, and ensure security and patching standards</li><li>Provide user training and clear technical communication to non-technical staff</li><li>Contribute to documentation, user guides, and continuous improvement initiatives</li><li>Assist with IT projects such as software upgrades, device rollouts, and data transitions</li><li>Travel to multiple Edmonton and Northern region sites to provide onsite support</li></ul>
<p>Our client is seeking for a proactive <strong>Administrative Assistant</strong> to join their team on a contract basis in Edmonton, Alberta. This role supports daily administrative operations by managing calls, emails, appointments, and data entry to ensure smooth workflows and efficient service to stakeholders. The ideal candidate is organized, proactive, and thrives in a fast-paced environment with strong communication skills and proficiency in Microsoft Office.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to calls and provide courteous assistance.</li><li>Handle email correspondence promptly and accurately.</li><li>Perform precise data entry and manage appointments.</li><li>Support customer service by addressing inquiries and resolving issues.</li><li>Use Microsoft Office (Word, Excel, Outlook, PowerPoint) for administrative tasks.</li><li>Coordinate inbound and outbound calls.</li><li>Collaborate with team members to maintain organized workflows.</li></ul>
<p>Our client is looking for a detail-oriented <strong>Administrative Assistant </strong>to join their team on a contract basis in Edmonton, Alberta. This role supports daily administrative operations by managing communications, schedules, and records to ensure efficient service to stakeholders. The ideal candidate is someone who is organized, detail-oriented, and thrives in a fast-paced environment with strong communication skills and proficiency in Microsoft Office.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to and direct incoming calls professionally.</li><li>Provide excellent service to internal and external stakeholders.</li><li>Perform accurate data entry and maintain records.</li><li>Manage email correspondence and escalate issues as needed.</li><li>Handle inbound and outbound calls efficiently.</li><li>Schedule appointments and coordinate calendars.</li><li>Prepare documents and reports using Microsoft Office (Excel, Word, Outlook, PowerPoint).</li><li>Support day-to-day administrative operations.</li></ul>
<p>Our client is looking for a detail-oriented <strong>Administrative Assistant </strong>to join their team on a long-term contract basis in Edmonton, Alberta. This role involves supporting organizational functions and ensuring smooth business operations. The ideal candidate is someone who is proactive, efficient, and adaptable to a dynamic, fast-paced environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Prepare, format, and edit letters and documents accurately.</li><li>Manage travel arrangements and itineraries.</li><li>Process expense reports, credit card transactions, and invoices.</li><li>Maintain and organize documents in SharePoint and other systems.</li><li>Provide administrative support, including scheduling and calendar management.</li><li>Handle email correspondence and perform precise data entry.</li><li>Collaborate effectively with team members and adapt to changing priorities.</li></ul>
