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    2 results for Administrative Coordinator in Cochrane Ab

    Project Coordinator <p>We are offering a short term contract employment opportunity for a Project Coordinator with our client in Calgary, Alberta. This position will provide key support in driving our clients technology initiatives across various locations and act as a vital liaison between our clients US-based IT department and Canadian staff. The role is hybrid, necessitating visits to their four locations, primarily located in Calgary with infrequents travel required to Edmonton, Vancouver, and Victoria.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate effective communication between our clients US-based IT leads and Canadian location staff for technology projects, ensuring alignment with our institutional goals.</p><p>• Create and maintain business process workflow diagrams, illustrating both current and future states.</p><p>• Manage resources and timelines related to technology projects using formal project management software and software development tracking tools like Microsoft DevOps.</p><p>• Assist with cross-functional communication and milestones updated for the development, testing, and deployment of CRM systems, especially Dynamics 365 CRM, and no-code solutions like Power Automate.</p><p>• Facilitate training sessions and workshops to enhance staff competencies in using technological tools.</p><p>• Engage directly with teams across various campuses to assist in technology implementation and troubleshooting.</p><p>• Utilize agile methodologies, particularly Kanban, for smooth project execution and transparency.</p> IT Support Specialist (Tier 2) <p><strong>POSITION: IT SUPPORT SPECIALIST LEVEL TWO</strong></p><p><strong>Role Overview</strong> The Level Two IT Support Specialist will provide routine support for computer hardware, software, and telecommunications. Key services include computer and software setup, trouble-shooting, and successful resolution of technical issues. The individual will contribute actively to multiple stages of computer systems deployment - planning, installation, operation, and support.</p><p>In accordance with the core values of our client, the candidate will be expected to promote both a safety culture and a person-focused approach. Alignment with the company's mission, vision, values, and strategic priorities is a requirement.</p><p><strong>Key Responsibilities</strong></p><ul><li>Offer advanced end-user support and mentor Level 1 Support staff. </li><li>Configuration and support of desktop computers, laptop systems, printers, applications, and associated peripherals. </li><li>Swiftly analyze and resolve user problems and technical requests. </li><li>Troubleshoot and resolve technical issues related to Windows Operating Systems. </li><li>Oversee Windows updates and oversee corporate antivirus server to ensure PC security. </li><li>Documentation of technical solutions provided for internal reference. </li><li>Handle administrative changes on computers, printers, and telephone systems. </li><li>Manage creation, deployment of desktop images. </li><li>Keep accurate records of all support logs and asset information and present status reports periodically. </li><li>Carry out user account administration in Active Directory. </li><li>Adhere to corporate/departmental security policies.</li></ul><p><br></p>