IT Operations Manager in Edmonton, AB

IT Operations Manager Job Description

The IT operations manager plays a key role in ensuring the smooth and efficient day-to-day operation of IT systems within an organization. This role is responsible for overseeing the IT infrastructure, managing a team of IT professionals, and implementing processes to maintain a secure and reliable IT environment.

Typical IT operations manager duties:

Manage and oversee the daily operations of the IT department, including networks, servers, applications, and data storage.

Ensure the availability, performance, and security of IT systems to support core business functions.

Develop, implement, and enforce IT policies and procedures to maintain user compliance and optimal IT operations.

Monitor IT infrastructure performance and identify potential issues proactively.

Troubleshoot and resolve IT problems efficiently, minimizing downtime and disruptions.

Manage and prioritize IT service requests and incidents.

Manage IT budgets and resources efficiently.

Participate in disaster recovery planning and ensure business continuity in case of outages.

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Salary for IT Operations Manager in Edmonton, AB

108906 - 167588

25th percentile

108906

The candidate is new to the role and building the needed skills, experience and autonomy.

50th percentile

136838

The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.

75th percentile

167588

The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.

Projected salaries for related positions

Position title

25th percentile

50th percentile

75th percentile

Business Continuity Analyst

97631

112238

127356

Help Desk Tier 3

66113

78413

87125

Help Desk Tier 2

62269

67650

71494

Help Desk Tier 1

48944

58681

65088

Desktop Support Analyst

59706

68931

78156

Applications Support Specialist

53300

64063

77388

Mobile Device Support Analyst

54325

62269

80206

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