Customer Service Manager Salary in Toronto, ON | Robert Half Canada

Customer Service Manager in Toronto, ON

Customer Service Manager Job Description

Hires, trains and manages members of a customer service department. Resolves escalated or difficult issues regarding client complaints and other matters. Evaluates team performance. Works closely with managers in other departments on updating policies and procedures for client service. Some employers require a college diploma or Bachelor's degree or several years of relevant experience.

Looking for a customer service manager or a customer service manager job?

Submit your resume or request talent now and our expert recruiters will be with you shortly.Robert Half is one of the premier administrative and customer support staffing agencies.
Microsoft Excel
CRM
Spreadsheets
Order Entry
Salesforce Platform
Customer Service
Sales
Training
Office Functions
Complaint Handling
Salary for Customer Service Manager in Toronto, ON
76661 - 102736
25th percentile
76661
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
86569
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
102736
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Senior Customer Service Specialist 59451 64927 70403 Call Centre Manager 70142 80572 93088 Senior Call Centre Specialist 55279 61016 70142 Call Centre Specialist 44067 50846 57626 Customer Service Specialist 53715 57626 59973

Newest Customer Service Manager jobs

Search Jobs IT Service Manager Finance Manager - Governance & Compliance Operations Processor 1 - Contingent Application Support Specialist See More

Hiring? Start here.

Access thousands of skilled contract and permanent candidates at every level from support roles to C-suite, and pinpoint the talent you need using our industry-leading matching technology. Find your next hire
Browse Jobs Contract Talent Permanent Talent Consulting Solutions Finance & Accounting Technology Marketing & Creative Administrative & Customer Support Legal Discover Insights Job directory Salary Guide Time Reports Contact us About Robert Half Leadership Careers With Us Locations Investor centre Press Our Brands Fraud Alert Privacy Policy Terms of Use Modern Slavery Report Robert Half Canada Inc. All Rights Reserved. Numéro de permis du Québec AP-2000503 Quebec Pay Equity Memorandum Australia - English Belgium - English Belgium - Nederlands Belgium - Français Brazil - Português Canada - English Canada - Français Chile - Español China - English China - 中文 France - Français Germany - Deutsch Hong Kong, China - English Ireland - English Japan - English Japan - 日本語 Luxembourg - Français Luxembourg - English Netherlands - English Netherlands - Nederlands New Zealand - English Singapore - English Switzerland - Deutsch Switzerland - English Switzerland - Français United Arab Emirates - English United Kingdom - English United States - English