Customer Service Manager Salary in Edmonton, AB | Robert Half Canada

Customer Service Manager in Edmonton, AB

Customer Service Manager Job Description

Hires, trains and manages members of a customer service department. Resolves escalated or difficult issues regarding client complaints and other matters. Evaluates team performance. Works closely with managers in other departments on updating policies and procedures for client service. Some employers require a college diploma or Bachelor's degree or several years of relevant experience.

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Salary for Customer Service Manager in Edmonton, AB
75338 - 100963
25th percentile
75338
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
85075
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
100963
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Senior Customer Service Specialist 58425 63806 69188 Call Centre Manager 68931 79181 91481 Senior Call Centre Specialist 54325 59963 68931 Call Centre Specialist 43306 49969 56631 Customer Service Specialist 52788 56631 58938

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