The CRM developer is a software engineer who plays a vital role in designing, developing, and maintaining Customer Relationship Management (CRM) systems. The role leverages programming expertise to customize, integrate, and extend CRM functionalities to meet specific business needs and improve customer interactions.
Typical CRM developer job duties:
Analyze and understand business requirements to design and develop custom features and functionalities for the CRM system.Develop and implement integrations between the CRM system and other internal or external applications (e.g., marketing automation tools, e-commerce platforms).Write clean, maintainable, and efficient code using relevant programming languages and frameworks (often specific to the chosen CRM platform).Configure and customize CRM workflows, automations, and dashboards.Perform unit testing and integration testing to ensure the quality and functionality of developed features.Collaborate with CRM administrators, business analysts, and other stakeholders throughout the development lifecycle.Maintain and troubleshoot existing CRM functionalities.
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The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
108745
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
127173
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.