Time reports and pay FAQs | Robert Half

Time reports and pay

Time and pay
From a mobile device: If you're a contract/temporary worker or an independent contractor in Canada, you can submit your time directly in the Robert Half app. Tap Sign In in the top-right of the Home screen. Once signed in, you should see the time entry card in the "Time Reports" section. From a desktop computer: If you're logged in to your account, you can access the time reporting system by clicking Time Reports in the top-right of your Dashboard. You can also access the time reporting system if you're not logged in from roberthalf.com by clicking Time in the top right, then signing in.
For iPhones and iPads, the Robert Half app requires iOS version 15 or higher. For Android devices, the app requires Andoid OS version 9 or higher.
First, check your email. You should have received an auto-generated email from [email protected]  with your login credentials. If you did not receive the email, please contact the Customer Experience Centre to request new login credentials: [email protected]  or 1.888.744.9202.
There's no need to save your time reports. The app conveniently autosaves your progress. After you've started entering time, your time report is saved as a draft. You can close the app and return to it later to continue entering time and submit it once you've entered all hours worked for the time period.
You can access your time reports from the previous 12 months.  From a mobile device: Sign in and tap the Clock icon in the top-right corner of the Home screen.  From a desktop computer: Sign in to your account, click Time in the top-right of the screen then click Time Report History.
Complete a Manual Time Report using the applicable link below. Do NOT record any time in the Online Time Report. Manual Time Report – English
Hours should be submitted for approval each Friday. Payroll is processed Monday through Friday for time report submitted each day. With direct deposit, funds are usually available within 24-48 hours from when the payroll is issued. If you do not have direct deposit, a live cheque will be mailed on the day the payroll issues. Please allow five business days for postal delivery of a mailed cheque.
For payroll and time reporting assistance, contact Customer Experience Centre at: [email protected] or 1.888.744.9202
You can now obtain a copy of your T4/RL-1s, by accessing the Time Reports page or within the latest version of the Robert Half app at https://www.roberthalf.com/ca/en/mobile-app.
Robert Half uses DocuSign, an electronic signature system that allows you to sign many of the required intake documents. DocuSign is a cloud-based service provider that offers a fast, easy and secure way to electronically sign documents. While you are always welcome to sign all documents at our office, the electronic signature process also affords you the time to read through the documents at your leisure.
If you forgot your user ID or password, go to the login page, click Forgot your user ID? or Forgot your password? and follow the steps. If you still have questions, contact your local recruiter. For program questions or technical support, contact [email protected].
Providing an excellent customer experience is a top priority for Robert Half. To share any feedback or get in touch with our Customer Experience team, please give us a call at 1.888.744.9202 or fill out a Contact Us form.