<p><strong>The Company<br /> </strong>Our client is a rapidly growing Australian start-up operating within the medical industry. They focus on innovation, modern technologies, and fostering a supportive culture that values collaboration and work-life balance.</p><p> </p><p><strong>The Role<br /> </strong>As an ICT Support Technician, you will provide high-quality technical support to end users, deliver strong customer service, and assist with onboarding and training new starters. The role requires a personable, flexible, and proactive attitude, with the ability to work effectively in a fast-paced environment and under pressure.</p><p> </p><p><strong>Your Skills & Experience<br /></strong></p><ul><li>Strong understanding of the Microsoft 365 suite</li><li>Experience with Windows Server environments</li><li>Experience using Active Directory</li><li>Experience with SCCM</li><li>Experience in the Healthcare sector</li><li>Experience with Best Practice Software</li><li>Strong problem-solving skills and ability to learn on the job</li><li>Self-motivated and collaborative team player</li><li>Excellent verbal and written communication skills</li></ul><p> </p><p><strong>About you<br /> </strong>You can comfortably explain complex IT solutions to customers without an IT Background, combining with your technical insight and previous experience working on a helpdesk to help support customer needs.</p><p> </p><p><strong>What's on offer?</strong></p><ul><li>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</li><li>A rare opportunity to work on L3 tasks and develop in your career.</li></ul><p> </p><p>Robert Half Ltd is committed to equal opportunity, and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button. Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No:</strong> 06810-0013362642NM</p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Tm9hbS5NaWxlaWtvd3NraS4xNzYwOC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is an international business within the hotel industry.<br /> <br /> <br /><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Provide support to B2B customers via phone and email</li><li>Assist with general enquiries, website issues, billing questions, procurement requests, and basic system troubleshooting</li><li>Troubleshoot and lodge support tickets through internal CRM and helpdesk systems</li><li>Support new customers during onboarding and help them understand processes and requirements</li><li>Review customer feedback and assist with follow-up actions</li><li>Maintain accurate customer records, reporting data, and documentation</li><li>Support the wider team with general administration, coordination tasks, and updates to customer-facing content</li><li>Assist with product updates, brand materials, signage requests, and reputation or customer experience activities</li><li>Contribute to delivering a positive customer experience across the network</li></ul><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>2+ years' experience in customer service or call centre roles</li><li>Experience in hotel, accommodation, or hospitality settings (advantage)</li><li>Strong verbal and written communication skills</li><li>Confident handling complaints and resolving issues professionally</li><li>Tech-savvy and quick to learn new systems and processes</li><li>Positive, friendly, and customer-focused attitude</li><li>Empathetic and able to build rapport quickly</li><li>Proactive problem-solver with a willingness to assist</li><li>Patient, calm under pressure, and able to manage repetitive tasks</li><li>Comfortable working with KPIs and performance targets</li><li>Available to work on a rotating roster between 7am and 7pm</li><li>This is a permanent role due to start ASAP, successful candidates must hold PR or Australian citizenship</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture & Benefits</span></strong></p><ul><li>Growing company with strong long-term opportunities</li><li>Hybrid working environment (mix of office and home)</li><li>Fringe-of-CBD location with easy access to public transport</li><li>Supportive, collaborative team culture</li><li>Modern office space and welcoming work environment</li><li>Inclusive company values with opportunities for learning & development</li><li>Rotating roster between 7am and 7pm</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><strong><em>Reference Number: </em>06810-0013385205BS</strong></p><p><strong><em> </em></strong></p><p><strong>This is a hybrid</strong> <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjU2NzMzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is an international business within the hotel industry.<br /> <br /> <br /><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Provide support to B2B customers via phone and email</p><ul><li>Assist with general enquiries, website issues, billing questions, procurement requests, and basic system troubleshooting</li><li>Troubleshoot and lodge support tickets through internal CRM and helpdesk systems</li><li>Support new customers during onboarding and help them understand processes and requirements</li><li>Review customer feedback and assist with follow-up actions</li><li>Maintain accurate customer records, reporting data, and documentation</li><li>Support the wider team with general administration, coordination tasks, and updates to customer-facing content</li><li>Assist with product updates, brand materials, signage requests, and reputation or customer experience activities</li><li>Contribute to delivering a positive customer experience across the network</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>2+ years' experience in customer service or call centre roles</li><li>Experience in hotel, accommodation, or hospitality settings (advantage)</li><li>Strong verbal and written communication skills</li><li>Confident handling complaints and resolving issues professionally</li><li>Tech-savvy and quick to learn new systems and processes</li><li>Positive, friendly, and customer-focused attitude</li><li>Empathetic and able to build rapport quickly</li><li>Proactive problem-solver with a willingness to assist</li><li>Patient, calm under pressure, and able to manage repetitive tasks</li><li>Comfortable working with KPIs and performance targets</li><li><span data-teams="true">Available to work part-time, 3 days per week (Mon to Fri) on a rotating roster between 7am and 7pm</span></li><li>This is a permanent role due to start ASAP, successful candidates must hold PR or Australian citizenship</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture & Benefits</span></strong></p><ul><li>Growing company with strong long-term opportunities</li><li>Hybrid working environment (mix of office and home)</li><li>Fringe-of-CBD location with easy access to public transport</li><li>Supportive, collaborative team culture</li><li>Modern office space and welcoming work environment</li><li>Inclusive company values with opportunities for learning & development</li><li>Part-time role working 3 days a week (8 hour shifts), on a rotating roster between 7am and 7pm (Mon to Fri) </li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><em>Reference Number: </em>06810-0013385204BS</p><p><strong><em> </em></strong></p><p><strong>This is a part-time, hybrid</strong> <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjQ2Njc1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong></p><p>Our client is a highly regarded IT managed service provider based in Geelong whose focus is combining excellent technical solutions and delivering exceptional service to their customers.</p><p> </p><p><strong>The Role</strong></p><p>You will primarily provide Level 2 support and assist in the delivery of projects to a range of client's Microsoft environments.</p><p>More specific duties are highlighted below:</p><ul><li>Support and maintain the M365 suite of products (AzureAD, Exchange Online, SharePoint Online, Teams)</li><li>Support and maintain cloud platforms, primarily MS Azure</li><li>Support on-prem infrastructure solutions across the compute, network and storage layers</li><li>Assist with project tasks.</li></ul><p> </p><p>On offer is the opportunity to work in supportive environment with an emphasis on personal and career development.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have excellent communication skills and be able to deliver first class customer service. In addition, you will have strong troubleshooting capabilities.</p><p>Experience in a similar role would be preferred, along with technical knowledge including most of the following: </p><ul><li>Microsoft 365 (Exchange Online, SharePoint Online, Teams, Intune)</li><li>MS Azure</li><li>Networking (VPN, firewalls, routing, switching)</li><li>Windows Servers</li><li>DNS, DHCP, TCP/IP.</li></ul><p>Industry certifications would be advantageous.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong><strong>06810-0013386592-TW</strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDQxNjYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p style="display: inline !important;"><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client, a well-established Managed Service Provider in Geelong, is looking for an experienced Service Desk Manager to lead their high-performing support team while driving continuous improvement across service delivery.</p><p><strong><span style="text-decoration: underline;">About the Role<br /></span></strong>You will play a pivotal role in ensuring the seamless delivery of services to clients. You will oversee service operations, manage client relationships and drive continuous improvement initiatives to enhance service quality and efficiency.</p><p>Key responsibilities include:</p><ul><li><strong>Client Relationship Management</strong>: Serve as the primary point of contact for key client accounts, building strong relationships and understanding their business needs.</li><li><strong>Service Delivery Oversight</strong>: Monitor and manage service delivery performance, ensuring adherence to SLAs and KPIs.</li><li><strong>Team Leadership</strong>: Lead and motivate a team of service delivery professionals, providing guidance, support, and fostering a culture of accountability and excellence.</li><li><strong>Continuous Improvement</strong>: Identify opportunities for process improvements and efficiencies within service delivery operations.</li><li><strong>Escalation Management</strong>: Handle escalated issues and incidents, working closely with technical teams to resolve challenges promptly.</li><li><strong>Reporting and Analytics</strong>: Prepare regular reports and analytics on service delivery performance and metrics for management and clients.</li><li><strong>Risk Management</strong>: Proactively identify and mitigate risks that may impact service delivery or client satisfaction.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">About You</span></strong></p><p>You will have proven experience in Service Delivery or Service Operations within an MSP or IT services environment.</p><p> </p><p>Alongside this, you will have:</p><ul><li>A strong understanding of IT service management principles, with ITIL framework certification preferred.</li><li>Excellent leadership and people management skills, with a track record of leading high-performing teams.</li><li>Exceptional communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.</li><li>An analytical mindset with the ability to interpret data and trends to drive informed decisions.</li><li>Commitment to continuous learning and professional development.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Why Join?</span></strong></p><ul><li>A collaborative, growth-focused culture where your ideas are heard</li><li>Opportunities for professional development and technical certification</li><li>A hybrid work model with flexibility</li><li>Competitive salary and clear career progression within the business.</li></ul><p> </p><p>If you're ready to lead a capable team while keeping your technical edge sharp, we'd love to hear from you.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p><strong>Job Reference No: 06810-0013386594-TW</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDk2NDIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This is a fantastic organisation who operate globally, but you will be supporting users based across Australia. The team are tight-knit who value teamwork, work collaboratively together and strive to provide exceptional customer service and experiences to end users.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>In this role you will join a collaborative IT Support team of 6 staff members, providing Level 2 support to end users and devices across Australia via phone, emails and walk-ups.</p><p>This role is 5 days a week onsite based in Mulgrave. Operating hours are between 8am - 6pm and shift times will be 7.6 hours per day.</p><p>Please note for this role you will be required to obtain a national Police Check.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Skills and Experience </span></strong></p><ul><li>At least 2 years full time working experience in a Service Desk or IT Support position.</li><li>Exceptional written and verbal communication skills.</li><li>A genuine passion for customer service and ensuring end-users are given an attentive and warm experience that will leave them highly satisfied.</li><li>Strong experience working with and administering O365 including MS Teams, SharePoint online, OneDrive and Exchange online.</li><li>Experience supporting Windows 11.</li><li>Experience supporting and managing Apple iPhones and iPads.</li><li>Strong experience working with and administering EntraID/Azure AD.</li><li>Strong experience supporting Intune and enrolling devices.</li><li>Experience with MDM system to enrol, troubleshoot, update and maintain mobile devices and laptops.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You are immediately available, a quick thinker, highly adaptable and you have a natural flair for solving problems. You are a true team player who values collaboration and are motivated by providing an exceptional level of customer service. You have a can-do attitude and will always give something a go. You have amassed excellent experience to date and are able to join an organisation and hit the ground running.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: 06810-0013381442 - JR </strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/am9yZGFuLnJhdGlub24uNTY0NzQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong><br /> <br /> Our client is a highly regarded IT managed service provider based in Geelong whose focus is combining excellent technical solutions and delivering exceptional service to their customers.<br /> <br /> <br /> <br /> <strong>The Role</strong><br /> <br /> You will primarily provide Level 3 support and assist in the delivery of projects to a range of client's Microsoft environments.<br /> <br /> More specific duties are highlighted below:<br /> </p><ul><li>Support and maintain the M365 suite of products (EntraID, Exchange Online, SharePoint Online, Teams)</li><li>Support and maintain cloud platforms, primarily MS Azure</li><li>Support on-prem infrastructure solutions across the compute, network and storage layers</li><li>Assist with project tasks.</li></ul><p><br /> <br /> On offer is the opportunity to work in supportive environment with an emphasis on personal and career development.<br /> <br /> <br /> <br /> <strong>Your Profile</strong><br /> <br /> You will have excellent communication skills and be able to deliver first class customer service. In addition, you will have strong troubleshooting capabilities.<br /> <br /> Experience in a similar role would be preferred, along with technical knowledge including most of the following: <br /> </p><ul><li>Microsoft 365 (Exchange Online, SharePoint Online, Teams, Intune)</li><li>MS Azure</li><li>Networking (VPN, firewalls, routing, switching)</li><li>Windows Servers</li><li>DNS, DHCP, TCP/IP.</li></ul><p><br /> <br /> MSP experience is essential, whilst industry certifications would be advantageous.<br /> <br /> <br /> <br /> <strong>Apply Today</strong><br /> <br /> Please send your resume by clicking on the Apply button.<br /> <br /> <br /> <br /> Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a><br /> <br /> <br /> <br /> <strong>Job Reference No: </strong>06810-0013386593-TW<br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMzc2ODguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company<br /></strong><br />An exciting opportunity is available for a Financial Reporting Manager to join a leading ASX-listed health services provider operating across a complex, multi-entity group.<br /><br />This role is ideal for a Senior Financial Accountant or Financial Reporting professional with experience in a listed environment who is ready to step into a broader, more influential manager role. You'll play a critical role in statutory and ASX reporting, treasury oversight, ESG reporting and technical accounting, while partnering closely with the CFO, Group Financial Controller and senior leadership.<br /><br /><strong><br />The Opportunity<br /></strong><br />Reporting to the Group Financial Controller, this role is responsible for delivering high-quality financial reporting, statutory compliance and treasury management across the Group. You will manage external audit processes, support ASX and investor reporting, oversee acquisition and lease accounting, and contribute to broader commercial and strategic initiatives.</p><p><strong>Financial Reporting, Accounting & Governance</strong></p><ul><li>Manage monthly and annual consolidated financial statements and trial balances</li><li>Lead statutory reporting, including annual financial statements and ASX reporting requirements</li><li>Manage half-year and full-year external audit processes and auditor relationships</li><li>Support preparation of Board, Audit & Risk Committee and investor reporting</li><li>Maintain accounting policies, financial controls and governance frameworks</li><li>Lead acquisition accounting, including purchase price allocations and integration</li><li>Manage lease accounting (AASB 16)</li><li>Support budgeting and forecasting processes as required</li></ul><p><strong>Treasury & Cash Management</strong></p><ul><li>Ownership of treasury, banking and credit card processes</li><li>Monitor daily cash flow, working capital and liquidity</li><li>Manage banking relationships, refinancing support and covenant reporting</li><li>Oversee hedging activities and treasury policy compliance</li></ul><p><strong>Tax & ESG Reporting</strong></p><ul><li>Ownership of income tax return preparation and tax governance framework</li><li>Review BAS and support FBT compliance</li><li>Liaise with external tax advisors</li><li>Support ESG reporting frameworks, financial data accuracy and assurance processes</li><li>Coordinate ESG-related disclosures with external auditors</li></ul><p><strong>Systems, Projects & Leadership</strong></p><ul><li>Support finance system enhancements and process improvements</li><li>Drive data quality and systems governance (Business Central, Power BI)</li><li>Mentor and develop team members</li><li>Contribute to ad-hoc projects and strategic initiatives</li></ul><p><strong><br />About You<br /></strong><br />You are a technically strong accounting professional with experience in ASX reporting environments, looking to take the next step into a broader manager role.</p><ul><li>CA or CPA qualification</li><li>5-10 years' experience in financial reporting, corporate accounting or audit</li><li>Exposure to ASX reporting requirements and corporate governance</li><li>Experience managing external audits, statutory reporting and consolidations</li><li>Strong technical accounting knowledge (including acquisitions and leases)</li><li>Treasury, cash flow or banking exposure</li><li>Confidence preparing Board and Audit & Risk Committee papers</li><li>Strong stakeholder engagement and communication skills</li><li>Advanced systems capability (Business Central, Power BI, Excel highly regarded)</li></ul><p>Experience stepping out of audit or a senior reporting role in a listed or regulated environment will be highly regarded.</p><p><strong><br />Why apply?</strong></p><ul><li>Step into a true manager role with executive and board exposure</li><li>Join a purpose-driven, ASX-listed organisation in the healthcare sector</li><li>Broad scope across reporting, treasury, ESG and corporate finance</li><li>Opportunity to shape processes, governance and reporting frameworks</li><li>Strong leadership support and genuine career progression</li></ul><p><strong><br />Apply Today<br /></strong><br />Please send your resume by clicking on the apply button.<br /><br /><strong>Reference Number:</strong> 06810-0013375496LH</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bGF1cmVuLmhheGJ5LjY3ODk3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a leading Australian health-focused not-for-profit that supports world-class medical research, prevention and treatment initiatives. The organisation works closely with clinicians, researchers and the community to drive innovation, improve patient outcomes and deliver life-changing impact through fundraising and philanthropy.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>We're looking for a Senior Data Officer to play a critical role in the day-to-day ownership, governance and optimisation of a large fundraising CRM environment.</p><p>Sitting within a specialist Data & Analytics function, this role goes well beyond data entry. You'll be the go-to expert for data integrity, complex imports and reporting, compliance, and supporting fundraising teams to get the most out of their data.</p><p>This is an ideal role for someone who enjoys combining hands-on data work with process improvement, stakeholder support and system stewardship.</p><p>What you'll be responsible for:</p><ul><li>Own and coordinate day-to-day administration of the fundraising CRM (Blackbaud)</li><li>Manage complex data imports, exports, reconciliations and regular giving processes</li><li>Design and execute segmentation, queries and reporting to support fundraising programs</li><li>Maintain high standards of data integrity, privacy and PCI-DSS compliance</li><li>Develop and maintain database procedures, protocols and documentation</li><li>Train and support Foundation staff in CRM usage and best practice</li><li>Identify opportunities to improve data processes, automation and system performance</li><li>Partner with Finance, Fundraising, IT and external vendors on data-related initiatives</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will be an immediately available Senior Data Officer with experience in:</p><ul><li>Proven experience working in a fundraising CRM environment, ideally Blackbaud</li><li>Strong technical capability across data queries, manipulation, imports and reporting</li><li>Solid understanding of data governance, privacy and compliance requirements</li><li>Advanced Excel skills and confidence working across Microsoft tools</li><li>Ability to explain data clearly to non-technical stakeholders</li><li>Experience developing procedures and training others</li><li>Highly organised, detail-oriented and comfortable juggling competing priorities</li></ul><p>Experience in the not-for-profit sector, Power BI/Tableau, or broader analytics tooling will be highly regarded.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: </em><em>06810-0013380670NA</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bmljay5hYmJvdHQuODYxOTEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Manual Tester - UAT & System Testing (Contract)<br /></strong><br />We are seeking an experienced Manual Tester to support a short-term system implementation project, with a strong focus on unit testing, user acceptance testing (UAT), and data validation.<br /><br />This role suits someone who is methodical, detail-oriented, and comfortable working closely with business stakeholders during a critical delivery phase.<br /><strong><br /><br />The Role<br /></strong><br />You will be responsible for executing structured test cases, validating end-to-end business processes, and ensuring data accuracy as part of a new system rollout. You'll work collaboratively with project and business teams to support testing, defect identification, and readiness for go-live.<br /><br /><strong>Key Responsibilities</strong></p><ul><li>Execute unit testing and UAT based on provided test cases</li><li>Record test results clearly and accurately (e.g. spreadsheets or agreed tools)</li><li>Identify, document, and retest defects and issues</li><li>Perform end-to-end scenario testing to validate real-world user journeys</li><li>Support data validation and reconciliation between legacy and new systems</li><li>Participate in collaborative testing sessions and knowledge sharing</li><li>Work independently while contributing effectively within a small project team</li></ul><p><strong><br />What We're Looking For</strong></p><ul><li>Proven experience as a Manual Tester / UAT Tester</li><li>Strong attention to detail and a structured testing approach</li><li>Experience testing business systems (CRM or member/customer platforms highly regarded)</li><li>Comfortable following defined test cases and also thinking critically beyond them</li><li>Confident communicating issues and outcomes with both technical and non-technical stakeholders</li><li>Able to learn business rules, products, and processes quickly</li></ul><p><strong><br />Contract Details</strong></p><ul><li>Short-term contract</li><li>Melbourne-based role (hybrid / on-site depending on project needs)</li><li>Immediate or near-immediate start preferred</li></ul><p>This is a hands-on testing role for someone who enjoys getting into the detail, ensuring quality, and helping projects land successfully.</p><p><strong><br />Job Reference Number:</strong> 06810-0013375513 HS</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/SHV6ZWZhLlNvbmkuNTUxMjkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a highly successful and growing non-bank lender and investment manager operating at the forefront of Australia's private credit and real estate finance market. With a strong reputation for disciplined underwriting, institutional-grade funding structures and an outstanding culture, the business has built a high-performing Treasury and Trust function that supports its continued expansion.</p><p>As an organisation, they are known for being collaborative, dynamic and values-led and offer employees genuine career development, exposure to complex securitisation transactions, and the opportunity to work alongside some of the most experienced professionals in the sector.</p><p>With a peerless reputation for innovation and excellence, as well as a people-first culture which puts employee satisfaction and first-class client experience at the forefront of everything they do, they are a truly exceptional organisation and a great place to work.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>As the business continues along its path of significant growth, with industry leading performance, a fantastic opportunity has now arisen for an experienced Senior Trust Analyst to join the Treasury team, supporting a portfolio of securitisation and funding trusts that underpin the company's lending platform.</p><p>Reporting to the Senior Trust Manager, the incumbent will play a key role in ensuring accurate trust operations, timely investor reporting, and the integrity of trust management activities that support the firm's funding objectives and wider growth mandate.</p><p>In addition to hands-on responsibility across trust waterfalls, noteholder payments and reconciliations, this role will also include supervisory and mentoring responsibilities, supporting junior team members and contributing to the uplift of processes, templates and controls.</p><p><strong>Key responsibilities include:</strong></p><ul><li>Supporting funding and liquidity requirements for new loan settlements, ensuring compliance with eligibility and portfolio criteria.</li><li>Preparing and delivering trust waterfall calculations, noteholder payments, investor reporting and ongoing trust monitoring.</li><li>Managing trust asset, liability and bank reconciliations, with timely resolution of breaks.</li><li>Acting as a key point of contact for external stakeholders including trustees, investors and rating agencies.</li><li>Providing trust reporting insights to internal teams across Origination, Credit and Finance.</li><li>Supporting new securitisation transactions, refinancings and post-close reporting implementation.</li><li>Driving continuous improvement across reporting models, templates, policies and controls.</li><li>Assisting with audits and broader project work as required.</li><li>Coaching and mentoring junior analysts, fostering a collaborative and high-performing team environment.</li><li>Contributing to a collaborative and positive team culture, where innovation and ideas are encouraged and career progression is espoused.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>The successful candidate will be an experienced trust or structured finance professional with a strong securitisation background and a passion for treasury operations within a fast-paced, growing platform.</p><p>Having ideally gained experience with either a non-bank lending or trustee services environment, you will also bring:</p><ul><li>Strong technical understanding of trust waterfalls, distributions, investor reporting and noteholder payments.</li><li>5+ years' experience in trust management, securitisation or structured finance operations.</li><li>Advanced Excel capability, with experience handling large datasets (macros/VBA highly regarded).</li><li>Proven reconciliation skills and a strong controls-focused mindset.</li><li>Confidence working with external stakeholders such as trustees, investors, auditors and rating agencies.</li><li>Strong communication, integrity and attention to detail.</li><li>The ability to manage competing priorities and meet deadlines in a high-accountability environment.</li><li>A collaborative working style, with the ability to mentor and support junior team members as required.</li></ul><p>This is a genuinely outstanding opportunity to join a high-quality business with an excellent culture, strong growth trajectory and significant opportunity for career growth. With a highly competitive remuneration and wider benefits package, they will afford the successful applicant a great career in a thriving business.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><strong><em>Reference Number: </em>06810-0013384325PM</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cGF0cmljay5tY2tpbm5leS4zNjQwOS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a reputable professional services firms, renowned for delivering strategic, commercially driven advice to a diverse portfolio of high-profile organisations, sophisticated private clients, and large family enterprises. With a national presence and an enviable reputation for excellence, the firm is regularly engaged in high-impact matters, major transactions, and complex commercial challenges.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Reporting directly to the CFO, the Financial Controller leads the firm's financial management and operational finance function. You will oversee all core accounting activities such as, financial reporting, budgeting, forecasting, compliance, payroll, working capital, trust accounting and financial analysis, whilst driving continuous improvement across systems, processes, and reporting frameworks.</p><p>This is both a hands-on and strategic leadership position. You will develop and mentor a high-performing finance team, provide commercially focused insights to senior stakeholders, and influence firm-wide decision-making within a dynamic, intellectually stimulating environment.</p><p><strong><span style="text-decoration: underline;">Key Responsibilities</span></strong></p><p>Leadership & Team Development</p><ul><li>Lead, mentor and develop a team of five, fostering a culture of collaboration, accountability and continuous improvement.</li><li>Set clear expectations aligned with the firm's financial goals and ensure the delivery of high-quality support to internal stakeholders.</li></ul><p>Management Accounting</p><ul><li>Deliver accurate monthly financial results and departmental P&Ls.</li><li>Partner with the CFO to drive insights into profitability, utilisation, recovery, matter performance and business drivers.</li><li>Lead annual budgeting, rolling forecasts and variance analysis, providing valuable commentary to senior stakeholders.</li><li>Support data-driven decision-making with actionable commercial insights.</li><li>Drive cost management initiatives and assess business cases for operational efficiency.</li></ul><p>Financial Accounting, Payroll & Compliance</p><ul><li>Oversee the preparation of annual financial statements and all external audit processes.</li><li>Manage statutory and tax compliance requirements, including BAS, FBT and associated reconciliations.</li><li>Supervise end-to-end payroll, including monthly processing, superannuation, adjustments and relevant tax obligations.</li><li>Prepare profit forecasts, tax reconciliations and professional services income calculations.</li><li>Produce accurate partner income and annual distribution statements.</li></ul><p>Projects, Systems & Process Improvement</p><ul><li>Contribute to finance, IT and cross-functional projects aimed at enhancing accuracy, efficiency and automation.</li><li>Identify and implement opportunities for process innovation within the finance function.</li><li>Document and embed best-practice financial processes across the organisation.</li></ul><p>Reporting & Insights</p><ul><li>Deliver high-quality financial reporting and tailored analysis for partners and senior leaders.</li><li>Lead benchmarking and survey reporting processes.</li><li>Provide clear, commercial commentary to support strategic decision-making.</li></ul><p>External Stakeholder & Relationship Management</p><ul><li>Manage key relationships with banks, auditors, accountants, insurers and technology partners.</li><li>Negotiate supplier contracts and oversee annual banking facility reviews.</li><li>Monitor banking covenants and ensure compliance with financial obligations.</li></ul><p>Working Capital & Cashflow Management</p><ul><li>Drive strong working capital performance, with a focus on billing, collections and WIP management.</li><li>Manage partner capital contributions, loans and equity reconciliations.</li><li>Maintain accurate cashflow forecasting and liquidity planning frameworks.</li><li>Provide recommendations to enhance the firm's financial resilience.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p><strong>About You</strong></p><p>You are an experienced, commercially minded finance leader with deep technical expertise and a passion for elevating financial operations.</p><p><strong>You will bring:</strong></p><ul><li>CA/CPA qualification with 10+ years' experience in finance or accounting roles (professional services experience highly regarded).</li><li>Minimum 5 years' experience in finance leadership, with demonstrated capability in developing and empowering teams.</li><li>Strong technical accounting knowledge, particularly in partnership and trust structures.</li><li>Proven capability in process improvement and leveraging technology to drive efficiency and accuracy.</li><li>Excellent communication and interpersonal skills, with the ability to build trust across all levels of the organisation.</li><li>Advanced financial analysis, problem-solving and project management skills.</li><li>High attention to detail, strong time management, and comfort operating in an environment with competing priorities.</li></ul><p><strong>Why This Role?</strong></p><p>This is an exceptional leadership opportunity within a values-driven firm known for its culture of excellence, collaboration, and long-term stability. You will work closely with highly respected senior leaders, influence key strategic decisions, and play a pivotal role in driving the firm's financial performance and operational sophistication.</p><p> </p><p><strong>How to Apply</strong></p><p>If you are a senior finance leader seeking a high-impact role within a reputable and established professional services organisation, we would love to hear from you.</p><p> </p><p><strong><em>Reference Number: </em><a href="https://rh.my.salesforce.com/a1GVT000005SBaL"><em>06810-0013336907</em></a><em>LH</em></strong></p><p><strong><em> </em></strong></p><p><strong>This is an</strong> on-site <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bGF1cmVuLmhheGJ5LjY3NTMwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Working with a large, complex public-sector organisation responsible for managing critical infrastructure, standards, and regulatory frameworks across a statewide operating environment.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>We are seeking an experienced Organisational Process Analyst to lead the design and implementation of end-to-end business processes supporting a new enterprise standards management framework.</p><p>In this role, you will work across governance, change and digital delivery teams to translate complex regulatory and operational requirements into clear, practical and scalable process models. You will define process flows, decision points, role responsibilities and controls, ensuring processes are fit-for-purpose, auditable and aligned to digital platforms.</p><p>You will facilitate process design workshops with technical and operational stakeholders, document current and future-state processes, and develop supporting work instructions and templates. A strong focus will be placed on usability, adoption and consistency across a large, regulated operating environment.</p><p>The role also supports change and continuous improvement by identifying impacts to roles and capability, contributing to training and communication materials, and establishing measures to monitor process performance and effectiveness.</p><p>This is a hands-on process design role, ideal for someone experienced in complex organisations who can bring structure, clarity and momentum to large-scale change.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You are an experienced organisational or process analyst with a strong track record of designing and embedding end-to-end business processes in complex, regulated environments.</p><p>What you bring to the table:</p><ul><li>Proven experience in process design, documentation and optimisation within large or government-style organisations</li><li>Strong capability in process modelling methodologies (e.g. BPMN, Lean, SIPOC or similar)</li><li>Experience translating complex operational and regulatory requirements into clear, usable process flows and work instructions</li><li>Confidence facilitating process design workshops and engaging diverse technical and operational stakeholders</li><li>An understanding of how process design interfaces with governance, change and digital delivery</li></ul><p>You are highly organised, pragmatic and collaborative, with the ability to bring clarity to ambiguity and drive outcomes in evolving environments.</p><p>Experience in transport, infrastructure, utilities or other regulated sectors is advantageous, as is exposure to process management tools such as Nintex Promapp or similar.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: </em>06810-0013379769NA</p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bmljay5hYmJvdHQuNTMwNzEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p>Are you a systems-driven finance leader who thrives at the intersection of technology and commercial strategy? We are seeking a <strong>Manager of Finance Systems</strong> to join our high-performing Finance team. Following a period of significant growth and an ongoing digital transformation, this is a pivotal role designed to bridge the gap between our business stakeholders and our financial technology landscape.</p><p>Reporting directly to the <strong>Director of Finance</strong>, you will lead a team of four to ensure our systems are not just operational. This role is a genuine temp to perm opportunity.</p><p> </p><p><strong>The Role</strong></p><p>In this role, you will be the architect of our financial systems environment. Your core focus will include:</p><ul><li>Leadership & Direction: Providing strategic mentorship and management to a dedicated Systems Support team.</li><li>Digital Transformation: Leading end-to-end system upgrades, project implementations, and driving the transition to next-gen automation.</li><li>System Administration: Overseeing the health, security, and integration of our ERP (Oracle Fusion) and reporting suites (MagiQ/Power BI).</li><li>Stakeholder Partnership: Acting as the key liaison between Finance, IT, and external vendors to ensure SLAs are met and system workflows remain fit-for-purpose.</li><li>Continuous Improvement: Managing our support desk (Jira) to identify trends, resolve root causes, and deliver specialist training across the organisation.</li></ul><p> </p><p><strong>Your Profile</strong></p><p>We are looking for a commercially-minded leader who can translate technical complexity into business value. You will have:</p><ul><li>A relevant degree in Commerce, Finance, or Information Systems.</li><li>Demonstrated experience managing and configuring large-scale ERP systems (Oracle Fusion highly regarded).</li><li>Project Leadership: A track record of delivering successful system implementations or finance transformation projects.</li><li>Analytical Rigor: Proficiency in Structured Query Language (SQL) and a deep understanding of financial analytics/reporting tools.</li><li>Communication: The ability to pivot your style to influence everyone from IT specialists to executive leadership.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: </em><em>06810-0013387434</em></p><h4><strong>This is an onsite</strong> <strong>position.</strong></h4><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZGVlb24udGF5bG9yZGVhbi42NTk0MS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p>Our client operates a dynamic and growing organization in the Health and Aged Carer sector. With multiple established facilities and plans for expansion, the company is committed to delivering quality care to its residents and driving innovation within the Australian aged care system.</p><p>Exciting recent developments include acquiring facilities, renovating existing facilities and building on new greenfield sites. This is the perfect opportunity to join an organisation at the forefront of industry transformation.</p><p><strong><br />The Role</strong></p><p>Reporting to the Finance Manager, you will be responsible for delivering high-quality financial reporting, controls and commercial insights across the portfolio. You'll act as a trusted advisor to operational stakeholders while ensuring financial integrity, compliance and continuous improvement.</p><p><strong><br />Key responsibilities include:</strong></p><ul><li>Leading month-end, year-end and statutory reporting with a strong focus on accuracy and timeliness</li><li>Developing and supporting budgets, forecasts and re-forecasts for multiple regions</li><li>Providing value-adding financial analysis and insights to support operational and strategic decision-making</li><li>Managing and mentoring a small finance team, including performance development and capability uplift</li><li>Strengthening financial controls, systems and processes to minimise risk and improve efficiency</li><li>Supporting pricing reviews, funding acquittals, tenders and business cases</li><li>Building strong relationships with senior operational leaders and internal stakeholders</li></ul><p><strong><br />About you</strong></p><p>You're a confident, commercially minded accountant who enjoys working close to the business and leading others. You combine strong technical capability with the ability to communicate clearly and influence non-finance stakeholders.</p><p><strong><br />Key requirements:</strong></p><ul><li>Tertiary qualifications in Accounting, Finance or a related discipline</li><li>CA or CPA qualification (or near completion)</li><li>At least 5+ years' experience in management accounting or commercial finance roles</li><li>Proven experience in budgeting, forecasting, variance analysis and financial reporting</li><li>Prior experience leading or mentoring staff (or readiness to step into a people leadership role)</li><li>Strong stakeholder engagement skills and the ability to operate in a complex, regulated environment</li><li>A proactive, improvement-focused mindset with strong attention to detail</li></ul><p> </p><p><strong>Why Join Us?</strong></p><p>This is a unique opportunity for a Management Accountant to make a real impact by driving organisational success in a growing and evolving sector. Here are a few reasons to consider this position:</p><p>Dynamic Industry: Be part of a thriving Aged Care and Retirement Village sector experiencing exciting growth and transformation.</p><p>Career Growth: As the finance team expands, you'll have the chance to broaden your expertise and work on large-scale projects.</p><p>Flexible Work Arrangements: Enjoy a hybrid setup with three days at the Richmond office and the flexibility to work remotely.</p><p>Work-Life Benefits: Full access to salary packaging benefits</p><p>Leadership Role: Directly manage and nurture a team while influencing the strategic direction of finance.</p><p><strong><span style="text-decoration: underline;"><br />Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><strong><em>Reference Number: </em><a href="https://rh.my.salesforce.com/a1GVT0000063TA5"><em>06810-0013377426</em></a>SG </strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U2Vhbi5HcmFubmVsbC41MTU3MS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong>The Company<br /></strong><br />This organisation is a long established, highly regarded professional services firm known for its sharp thinking, collaborative culture and work that genuinely shapes outcomes for major clients. They operate in a fast paced, intellectually rigorous environment where commercial insight, initiative and precision are valued.<br /><br /><strong>The Role</strong><br /><br />The Senior Financial Accountant reporting to the Financial Controller, plays a key role within the finance function, overseeing reporting, compliance, budgeting, forecasting and operational finance activities. This position drives accuracy, insight and efficiency across the firm's financial processes while guiding a small team, supporting strategic decision making, and contributing to ongoing improvement initiatives. <br /> </p><ul><li>Lead and mentor a small finance team while ensuring high service standards across the function.</li><li>Deliver timely monthly results and provide meaningful analysis across departments and performance areas.</li><li>Oversee statutory reporting, audit preparation and key tax obligations throughout the year.</li><li>Manage budgeting and forecasting cycles, including regular variance reviews and insights.</li><li>Support firm wide projects, process enhancements and technology driven improvements in reporting and efficiency.</li><li>Contribute to working capital oversight, financial governance and stakeholder reporting as required.</li></ul><p><br /><strong>Your Profile<br /></strong><br />You will be a seasoned finance professional with at least 6+ years' experience within a similar accounting-based role and have strong technical grounding and a mindset geared toward improvement. You bring sharp analytical skills, confidence in complex compliance environments, and the ability to build trust across the business. Your approach is proactive, detail driven and solutions focused, with the capability to guide others while managing competing priorities with ease.<br /><br />** Please note, this is a fully on-site role and requires you to be in the office during working days.<br /> </p><ul><li>CA/CPA qualified accountant with extensive experience in finance roles and a strong grasp of professional services environments.</li><li>Big 4 audit experience would be advantageous.</li><li>Passionate about refining processes, challenging outdated methods and contributing to meaningful operational improvements.</li><li>Confident navigating tax, compliance and reporting requirements, particularly within partnership and trust structures.</li><li>Skilled at building relationships, collaborating across teams and influencing stakeholders at all levels.</li><li>Experienced in leading and developing others, with a supportive and constructive coaching style.</li><li>Highly analytical, technologically capable and able to balance multiple deadlines while maintaining exceptional accuracy.</li></ul><p><br /><strong>What's in it for you?<br /></strong><br />Join a business that offers a state-of-the-art office location located in Melbourne CBD and which fosters genuine career development and progression.<br /> </p><ul><li>Fully funded professional memberships.</li><li>Discounted public transport rates.</li><li>On-site fully funded café and Friday breakfast.</li><li>Fully funded gym memberships and other wellness perks.</li></ul><p><strong><br />Apply Today<br /></strong><br />Please send your resume by clicking on the apply button or contact Hannah O'Doherty directly on 03 9691 3641.<br /> <br /> <br /><strong>Reference Number:</strong> 06810-0013385217HOD<br /> <br /> This is an on-site position.<br /> <br /> <br /> <br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bGF1cmVuLmhheGJ5LjAwNzA5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong></p><p>Robert Half Technology are working with a leading financial services firm. This business offers a flexible working environment with aggressive growth plans whilst they go through a digital transformation journey.</p><p><strong><br />The Role</strong></p><p>The Senior React Developer role will provide technical expertise in building a business critical application with (React) web development digital capability. The role will provide technical oversight and a senior development/UX capability to support the React development on top of Investments Dataverse (AWS Lakehouse) and across the various investment systems.</p><p><strong><br />What we need:</strong></p><ul><li>Proven expertise in complex programming, debugging, data analysis, and resolving issues within open-source applications</li><li>Strong experience designing and architecting secure web applications, with a clear understanding of modern web security threats and mitigation strategies</li><li>Highly analytical, with a research-driven approach to problem solving and strong time and attention management skills</li><li>Demonstrated ability to operate effectively in fast-paced, ambiguous environments, exercising sound judgement and rapid issue analysis</li><li>Proven ability to effectively plan and prioritise work to meet changing demands</li><li>Experience integrating with REST APIs and backend services</li></ul><p><strong><br />Your Profile</strong></p><ul><li>Proven experience developing modern React components</li><li>Strong UX design skills with a focus on intuitive, user-centred interfaces</li><li>Advanced proficiency across a broad tech stack, including React.js, Node.js, TypeScript, JavaScript, HTML5, CSS3, React Native and Python</li><li>Solid experience working with modern integration patterns such as GraphQL</li></ul><p><strong><br />Desirable:</strong></p><ul><li>Knowledge of investment instruments (Fixed interest, debt/loans, derivatives, equities, infrastructure, property, OTCs)</li><li>Experience with using AI and LLMs for digital journey</li><li>Deep experience with React framework</li></ul><p><br /><strong>Apply Today</strong></p><p>Please send your resume by clicking on the apply button or email Sam Rothery on [email protected]</p><p>Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne</p><p><strong>Job Reference No:</strong> 06810-0013377625SR</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/c2FtLnJvdGhlcnkuOTA0MjUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This national not-for-profit organisation partners with government and education bodies to design and deliver large-scale digital solutions that support teachers, students and learning communities across Australia. With a strong focus on equity, quality and innovation, they develop and maintain web platforms, online learning tools and education services used nationwide.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>As Project Manager, you will be responsible for the successful delivery of digital projects across the full lifecycle, from scoping and design through to build, release, and ongoing maintenance.</p><p>Key responsibilities include:</p><ul><li>Managing end-to-end delivery of digital and web-based projects using Agile and hybrid delivery approaches</li><li>Developing and owning project plans, schedules, budgets, and delivery timelines</li><li>Leading cross-functional teams including developers, content specialists, and production teams</li><li>Managing risks, issues, dependencies, and quality assurance processes</li><li>Overseeing stakeholder communication, reporting, and governance</li><li>Managing project budgets, forecasts, and delivery reporting</li><li>Supporting continuous improvement across project delivery practices</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You're a confident, organised Project Manager who enjoys working in complex digital environments and collaborating with a wide range of stakeholders.</p><p>You'll bring:</p><ul><li>5+ years' experience delivering digital or technical projects end-to-end</li><li>Strong experience working in Agile or hybrid Agile/Waterfall environments</li><li>Excellent communication skills, with the ability to produce clear documentation and reports</li><li>Proven experience leading cross-functional teams and managing senior stakeholders</li><li>Experience delivering web platforms, online learning systems, or digital products</li><li>A solid understanding of the SDLC and modern delivery practices</li><li>Strong organisational skills and the ability to manage multiple priorities</li></ul><p>Desirable experience includes:</p><ul><li>Education-focused or public-sector projects</li><li>Agile certifications or formal project management qualifications</li><li>Familiarity with accessibility, security, or compliance standards</li><li>Experience with tools such as Azure DevOps, Jira, Confluence, GitLab, or SharePoint</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><em>Reference Number: </em>06810-0013382592NA</p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bmljay5hYmJvdHQuMjY3ODkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p>Leading logistics and supply chain specialist, currently undergoing a period of significant digital transformation. To support their next phase of growth, we have engaged a NetSuite vendor partner to implement, end-to-end ERP solution that will unify their financial and operational functions. This role will be reporting directly to the project sponsor on a 9 month assignment.</p><p> </p><p><strong>The Role</strong></p><p>We are seeking a Hands-on Functional Project Manager to take ownership of their NetSuite implementation. This is not a "high-level" coordination role; we need a specialist who can dive into the functional design, bridge the gap between our Finance team and the technical vendor, and ensure the system is built for financial rigour while "getting into the weeds"</p><p>Key responsibilities include:</p><ul><li>Functional Leadership: Acting as the primary internal point of contact for the implementation partner, ensuring all business requirements are accurately translated into the NetSuite environment.</li><li>Finance Architecture: Leading the design of the Chart of Accounts, multi-subsidiary consolidations, and complex tax requirements within the new system.</li><li>Project Governance: Managing the project lifecycle from discovery through to UAT, training, and go-live, with a strict focus on budget, scope, and timeline.</li><li>Data & Reporting: Overseeing the mapping and migration of legacy financial data and designing custom SuiteAnalytics/Power BI dashboards for executive reporting.</li><li>Change Management: Facilitating workshops with Finance SMEs and operational leads to ensure seamless adoption of new automated workflows.</li></ul><p> </p><p><strong>Your Profile</strong></p><p>You are a rare hybrid of a qualified Finance professional and a seasoned ERP Project Manager. You have a deep understanding of how a business operates and a proven track record of delivering successful NetSuite transformations.</p><p> To be successful in this role, you will have:</p><ul><li>Financial Foundations: A CPA or CA qualification is highly regarded. You must have a strong grasp of General Ledger structures, P&L reporting, and month-end processes.</li><li>NetSuite Expertise: Previous experience leading at least one full-cycle NetSuite implementation, preferably within a logistics, distribution, or high-volume inventory environment.</li><li>Hands-on Approach: You are comfortable running your own UAT sessions, building saved searches, and troubleshooting functional gaps without relying solely on the vendor.</li><li>Communication: The ability to simplify complex financial and technical concepts for stakeholders at all levels, from the warehouse floor to the CFO.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: </em><em>06810-0013384332</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZGVlb24udGF5bG9yZGVhbi4yNjg2Ny4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>The organisation is a widely renowned consultancy firm within the property and infrastructure sector. </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>This role will specialise in digital L&D programs, where you will own the design, development, and continuous improvement of scalable digital learning experiences. Within this role, you will ensure that learning is accessible, engaging, and embedded into everyday work for a diverse consulting workforce. You will sit within the L&D function of the P&C team, supporting the OD&L Manager and OD Specialist with rolling out the L&D strategy across the business. <strong>This is a full-time role, based in the CBD, with flexibility to work from home.</strong></p><p><strong><span style="text-decoration: underline;"><br />Duties </span></strong></p><p>As the L&D Specialist, you will be expected to:</p><ul><li>Design and deliver high-quality digital learning solutions</li><li>Manage learning platforms, content architecture, and user experience</li><li>Translate OD and technical capability needs into engaging learning assets</li><li>Partner with subject matter experts to curate and create content</li><li>Use data and insights to improve learning effectiveness and adoption</li><li>Conduct employee engagement surveys to understand the gaps within the current L&D model, and using the findings to forward-plan the L&D strategy</li><li>Introduce new methods of learning, such as podcasts etc.</li><li>Support the OD&L Manager and OD Specialist with L&D projects<br /> </li></ul><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>To be a successful candidate, you will ideally have:</p><ul><li>1-2 years experience in a L&D role</li><li>Experience using SharePoint</li><li>Excellent communication, time-management and organisation skills</li><li>Have full working rights in Australia</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em> </em></p><p><em>Reference Number: </em><strong>06810-0013378778</strong></p><p><strong>This is a hybrid</strong> <strong>position</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2FybGEuc3dhbm5pZS43NTAyMy4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p>Senior Fullstack Engineer (Contract) - .NET, React, Azure</p><p><br />Our client is growing and looking for a talented Senior Software Engineer to join their high-performing team. If you enjoy solving real-world problems, shipping high-quality software, and working with modern cloud-native technologies, this is an opportunity you don't want to miss.</p><p><br />You'll work across the full stack using React, .NET (C#), Azure, and event-driven, microservices-based architecture. This role suits an engineer who thrives in an agile, collaborative environment and takes pride in writing clean, maintainable code.<br /><br /><strong>What You'll Do</strong></p><ul><li>Design, build, and maintain scalable web applications using React, .NET (C#), Azure.</li><li>Work across the full stack - front-end UI, back-end APIs, mobile, databases, and cloud infrastructure.</li><li>Ship features frequently using CI/CD and agile delivery practices.</li><li>Write clean, testable, well-documented code.</li><li>Collaborate with BAs, QA, and fellow engineers to deliver high-impact features.</li><li>Participate in code reviews, architecture discussions, and technical decision-making.</li><li>Monitor and maintain production systems for performance, reliability, and scalability.</li><li>Implement observability: logging, metrics, and tracing.</li><li>Embed secure coding and application security best practices.</li><li>Maintain strong automated test coverage across unit, integration, and end-to-end layers.</li><li>Improve developer experience, tooling, and workflows.</li><li>Contribute to database design and optimisation (Azure SQL, PostgreSQL).</li><li>Take ownership of features from concept through to deployment and support.</li></ul><p><br /><strong>About You</strong></p><ul><li>Strong experience across .NET (C#), React, Azure, and modern web application development.</li><li>Passionate about clean code, thoughtful system design, and building real customer value.</li><li>Thrive in a collaborative, fast-paced, agile environment.</li><li>Proactive, pragmatic, and always looking for ways to increase efficiency and leverage.</li><li>Comfortable taking responsibility and owning features end-to-end.</li><li>Strong communication and stakeholder engagement skills.</li></ul><p><br /><strong>Why You'll Love It</strong></p><ul><li>Modern cloud-native engineering environment (microservices, containers, CI/CD).</li><li>Significant ownership and influence on technical direction.</li><li>Supportive team culture with continuous learning and growth opportunities.</li><li>Ability to ship frequently and see your work make real impact fast.</li></ul><p><br />Apply now or reach out for a confidential discussion.<br /><br /><strong>Job Reference Number:</strong> 06810-0013380680HS</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/SHV6ZWZhLlNvbmkuNjA3NzAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company </strong></p><p>A complete powerhouse and leader within their respective industry. This company is one of the largest brands in the Australia with great reach to consumers. They have a strong emphasis on high quality service and personalised experiences with a culture promoting inclusivity, collaboration and sustainability.</p><p> </p><p> </p><p><strong>The Role </strong></p><p>Responsibilities will include but will not be limited to the following:</p><ul><li>Support with budget builds, acting as the key link for assumptions, reporting and templates</li><li>Analysis of manufacturing costs including materials, labor, overheads, distribution and freight</li><li>Preparation of comprehensive management reports, presentations and dashboards for key stakeholders</li><li>Manage the delivery of half-yearly and annual reports to stakeholders, ensuing accuracy and compliance</li><li>Perform profitability analysis to identify areas for improvement and support continuous improvement initiatives</li></ul><p> </p><p> </p><p><strong>Your Skills & Experience </strong></p><ul><li>CA/CPA Qualification with 3-4 years experience in a similar role</li><li>Excellent analytical skills and attention to detail</li><li>Advanced Excel (data extracts, templates, modelling & trend analysis)</li><li>Ability to work collaboratively with cross-functional teams</li><li>Advanced proficiency in managing and navigating complex ERP systems -SAP desirable</li></ul><p> </p><p><strong>Job Reference Number: 06830-0013375500 - EM</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RWxpc2UuTWFydGluLjM2Nzg4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong></p><p>A Melbourne-based fintech business that delivers corporate card and spend-management solutions for small to mid-sized companies.<br /><br />It operates as a technology platform rather than a traditional financial institution, enabling finance teams to provision employee cards, enforce real-time spending controls, and streamline expense reconciliation through automation.</p><p><strong>The Role<br /></strong><br />We're looking for a mid-senior Software Engineer to help build and scale a modern spend-management and payments platform used by growing businesses. You'll work on high-impact backend services, cloud infrastructure, and integrations that power real-time financial workflows.<br />This role suits someone who enjoys owning features end-to-end, contributing to architectural decisions, and collaborating closely with product, design, and finance domain stakeholders.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, build, and maintain scalable backend services in Python</li><li>Develop and operate cloud-native systems on GCP</li><li>Deploy and manage workloads using Kubernetes</li><li>Contribute to system architecture, performance, and reliability</li><li>Build and maintain APIs and third-party integrations (payments, accounting, identity)</li><li>Improve observability, testing, and CI/CD pipelines</li><li>Collaborate cross-functionally with product, design, and operations</li><li>Participate in code reviews and mentor other engineers</li><li>Communicate technical concepts clearly to both technical and non-technical stakeholders</li></ul><p><strong>Nice To Have</strong></p><ul><li>Experience in fintech, payments, or ledger-based systems</li><li>Familiarity with security, compliance, or PCI-aligned environments</li><li>Experience with data pipelines or real-time processing</li><li>Frontend exposure (TypeScript/React) for full-stack contributions</li></ul><p><strong><br />Apply Today<br /></strong><br />Please send your resume by clicking on the apply button. Alternatively, you can reach out to Freddy Myers on LinkedIn.<br /><br />Reference Number: 06810-0013389112<br /><br />This is a hybrid position.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZnJlZGR5Lm15ZXJzLjMzMzM1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">About the Company</span></strong></p><p>Our client is an investment firm, specialising in mortgage lending.</p><p><strong><span style="text-decoration: underline;"><br />About the Role</span></strong></p><p>As the Loan Processing Officer, you will provide administrative support across loan applications. You will use your technical abilities, attention to detail and communication skills to provide an excellent service to internal and external stakeholders, supporting with queries when required.<strong> This is a permanent and full-time role, based in the CBD, with flexibility to work from home.</strong></p><p><strong><span style="text-decoration: underline;"><br />Duties</span></strong></p><p>Your duties will include:</p><ul><li>Preparing loan application documentation, and entering new data regarding applications onto databases.</li><li>Drafting conditional approval letters and formal loan approval documentation.</li><li>Issuing invoices for payments.</li><li>Arranging creditor payments.</li><li>Conducting ID verification checks, including credit checks and company searches.</li><li>Assisting with the onboarding of new loan brokers.</li><li>Processing commitment fee payments.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>To be a successful candidate, you will ideally have:</p><ul><li>Minimum two years of experience working in a similar role.</li><li>Experience working in the financial services industry or a mortgage broker.</li><li>Proficiency in Microsoft Office Suite and Salesforce.</li><li>Excellent time management and organisational skills.</li><li>Strong communication skills.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Reference Number:</p><h4>06810-0013300114</h4><p><strong>This is a hybrid position.</strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Um9zaWUuTG9tYmFyZGkuNzE4MDEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>Our client is currently seeking a <strong>Junior Customer Service Officer</strong> to support their Customer Service team during a period of transition.</p><p>This is an <strong>immediate-start 6 month temporary role</strong>, with the <strong>potential to become permanent</strong> for the right candidate.</p><p> </p><p><strong>The Role</strong></p><p>Reporting to the <strong>Customer Service Manager</strong>, this role will support both customers and the National Sales Team by delivering timely, accurate, and professional customer service via phone and email.</p><p>Most customer interactions will be with <strong>business customers</strong>, with occasional individual customer enquiries.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Provide end-to-end customer service via <strong>phone and email</strong></li><li>Act as the first point of contact for customer enquiries</li><li>Support the <strong>National Sales Team</strong> with customer and order-related queries</li><li>Provide accurate information on products and services</li><li>Resolve customer issues by clarifying concerns and offering appropriate solutions</li><li>Enter customer orders accurately and in a timely manner</li><li>Manage and follow up on <strong>back orders</strong></li><li>Open and maintain customer accounts with accurate information</li><li>Meet call handling and response time targets (initial response within <strong>20 minutes</strong>)</li><li>Maintain strong internal and external relationships</li></ul><p> </p><p><strong>Key Result Areas</strong></p><ul><li>Customer satisfaction</li><li>Call handling times</li><li>Query resolution</li><li>Order entry accuracy</li><li>Quality and continuous improvement</li></ul><p> </p><p><strong>About You</strong></p><p>You are customer-focused, organised, and comfortable working in a fast-paced environment. You communicate clearly, take initiative, and enjoy problem-solving.</p><p> </p><p><strong>The ideal candidate will have:</strong></p><ul><li>Previous customer service experience (call centre experience preferred)</li><li>Excellent verbal and written communication skills</li><li>Strong interpersonal and relationship-building skills</li><li>Ability to work independently, prioritise tasks, and meet deadlines</li><li>Good conflict resolution and decision-making skills</li><li>High attention to detail and strong follow-through</li><li>Ability to work under pressure and adapt to change</li><li>A team-oriented attitude with reliability and empathy</li></ul><p> </p><p><strong>Technical Skills</strong></p><ul><li>Proficiency in <strong>MS Office</strong></li><li>Experience using <strong>Oracle</strong> (highly regarded)</li><li>Strong computer and technology skills</li></ul><p> </p><p><em>Reference Number: </em><em>06830-0013373673</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2Fyb2xpbmUuZ3V0aHJpZS41OTUyMi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
