<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p>This company is a mid-market Australian IT Managed Service Provider who operate in multiple locations across Australia.</p><ul><li>South Sydney location with free parking.</li><li>Fast-paced environment in an established yet growing business.</li><li>Broad and varied hands-on role involving a mix of remote and onsite support.</li><li>Friendly and supportive culture with a 'family feel'.</li><li>Ongoing training.</li><li>Hybrid working - once trained up - 3 days in office, 2 days WFH.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p>Responsible for providing Level 2 IT Support to various mid-market customers - onsite and remote.</p><p>You'll undertake a very broad role involving support & troubleshooting across desktop hardware/software, network connectivity, printers, mobility etc/</p><p> </p><p><strong><em>Key elements of the role: </em></strong></p><ul><li>Level 2 IT Helpdesk Support to troubleshoot and resolve customers desktop hardware/software, server, and network-related issues.</li><li>Support Microsoft 365, Active Directory/Entra ID, Exchange, Windows OS, network & servers, printers, mobile devices, PC's/laptops etc.</li><li>Network connectivity troubleshooting & support.</li><li>Ticketing via ConnectWise.</li><li>Support DR and backups.</li><li>Travel to customer sites for onsite support when needed (tolls, parking, mileage paid for).</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p>Suitable for an IT Support professional from an MSP background (or similar) who enjoys fast-paced and busy environments + interacting with others in-person and over the phone.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>Proven L1 & L2 IT Helpdesk support experience across Microsoft technologies, incl M365 and Windows.</li><li>Proven experience providing in-person technical support.</li><li>Capable of troubleshooting IT issues across desktop hardware/software, network connectivity, printers, servers etc.</li><li>Demonstrate the ability to proactively take the initiative for self-learning and problem solving.</li><li>Display excellent customer service abilities and clear communication skills.</li><li>Positive, upbeat, and friendly personality who enjoys collaborating with and helping others.</li><li>Valid Australian drivers licence and vehicle are required + comfortable travelling to customer sites for onsite support as needed.</li></ul><p> </p><p><strong>This is a full-time permanent role offering $80,000 - $95,000 + super - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><em>Reference Number: </em>06800-0013345421</p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjYyNDk4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><em>*Please note, full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p> </p><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p>This company is an Australian MSP employing around 400 staff to provide IT support and Cyber Security services to SMB across Sydney.</p><ul><li>Hybrid working- 3 days in, 2 days WFH (free parking available).</li><li>Mixture of on-site and remote support.</li><li>Multiple clients with up to 500 users.</li><li>Broad variety of work, ensuring no two days are the same.</li><li><strong>Driver's licence required to travel on-site to clients.</strong></li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p>A varied role providing onsite and remote Level 2 IT support to SMB customers.</p><p>You'll be involved in supporting, triaging and troubleshooting across hardware, software, servers, printers and network connectivity issues for multiple clients.</p><p> </p><p><strong><em>Key elements of the role: </em></strong></p><ul><li>Support & troubleshooting across Desktop hardware/ software.</li><li>On-site visits to clients for in-person issues.</li><li>Microsoft 365 - Azure AD, Exchange Online, SharePoint, Teams, Entra ID, Intune etc.</li><li>Windows Server monitoring, support, and management.</li><li>Network monitoring and connectivity troubleshooting.</li><li>Support customers via phone, tickets and onsite.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p>Ideal for an excellent communicator, who enjoys travelling to sites and communicating with end users in-person, as well as remotely.</p><p>Suited to an individual with a passion for IT support, who enjoys working in a "busy" environment where no two days are the same.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>Proven L2 IT Helpdesk support experience across Desktop hardware/ software, Microsoft technologies, incl M365 and Network troubleshooting.</li><li>Skilled in managing user accounts, permissions, and group policies via Active Directory.</li><li>Proficient Office 365 & Cloud Services Support including EntraID, MS Teams, Outlook, OneDrive.</li><li>Demonstrates ability to troubleshoot AV equipment including conferencing systems (Teams Rooms, Zoom), cameras, microphones, and displays.</li><li>Holds excellent customer service abilities and clear communication skills.</li><li><strong>Current Australian drivers licence and comfortable travelling to customer sites for onsite support</strong>.</li></ul><p> </p><p> </p><p><strong>This is a full-time permanent role located in South Sydney and is offering $80,000 - $95,000 + super - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p> </p><p><em>Reference Number: 06800-0013387358</em></p><p><strong><em> </em></strong></p><p><strong>This is a </strong>hybrid <strong>position.</strong></p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjU0Nzg4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>THE COMPANY: </strong></p><p> </p><p>This global software company operates in the Financial Trading space, developing innovative solutions used by the world's leading global exchanges, financial traders, and brokers.</p><ul><li>Successful global company with a flat structure and a supportive culture focusing on curiosity, creativity, accountability, and hard work. </li><li>Significant professional development, training, and learning opportunities.</li><li>Work alongside a knowledgeable, motivated, committed, and collaborative team.</li><li>Hybrid working.</li></ul><p> </p><p><strong>ROLE SNAPSHOT: </strong></p><p>As the Junior Application Support Analyst, you be providing technical support & troubleshooting to brokerage and trading clients who utilize the firm's financial trading solutions.</p><p>Operating in a follow-the-sun model, this role works in a close-knit local team to cover APAC hours.</p><p>Product specific training is provided.</p><p> </p><p><strong><em>Key elements of the role: </em></strong></p><ul><li>Level 1 & 2 technical support to electronic trading clients and their execution systems.</li><li>Monitor & troubleshoot trades in real-time electronic trading systems.</li><li>Involvement in supporting all aspects of the trading system.</li><li>Investigation of system logs.</li><li>Daily system availability and functionality testing (server health checks, order testing etc).</li><li>Troubleshoot network connectivity. </li><li>Operate in a time critical and fast-paced environment while proactively delivering outstanding customer service.</li><li>Work with a global team in in a follow-the-sun model</li><li>Working hours are 7am-4pm & 9am-6pm (Mon-Fri)</li></ul><p> </p><p><strong>REQUIRED BACKGROUND / EXPERIENCE / KNOWLEDGE / PERSONAL QUALITIES: </strong></p><p>Suitable for an aspiring Application Support professional with 12 months + technical support experience and demonstrated knowledge/interest of financial trading / financial markets.</p><p>Working in a small team culture fit is key, making this ideal for a collaborative team-player who is curious and loves to learn, with a genuine passion for IT + financial markets. </p><p>Someone resourceful who proactive solves problems with an 'I'll figure it out" mentality is needed.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>1-3 years Technical IT Support experience.</li><li>Demonstrated interest and knowledge in financial trading (e.g. Derivatives, Equities, Futures, Options etc).</li><li>Linux command line knowledge / skills</li><li>Python, Bash and/or SQL scripting skills are beneficial.</li><li>Logical troubleshooting skills.</li><li><strong>Demonstrated attitude & personal qualities</strong>: naturally curious/inquisitive who is intelligent and is eager to learn (enjoys labs and tinkering); possesses an 'I'll figure it out' mentality to problem solving; exceptional people, communication and customer service skills; collaborative team player.</li><li>Excited about undertaking a broad role in small team with a flat structure where you can be learning every day and chart your own path.</li></ul><p> </p><p><strong>This is a full-time permanent role located in the heart of the Sydney CBD (hybrid working available) offering $80,000 - $100,000 (plus super) + bonus - depending on experience. </strong></p><p> </p><p><strong><em>*Please note, full unrestricted permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. </em></strong></p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: 06800-0013341279</em></p><p> </p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjk0MjAzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong></p><p>Our client is an established leader in their industry who are looking for someone to join their team initially on a two month contract. You will be providing first level support to end users.</p><p> </p><p><strong>The Role</strong></p><p>As a Helpdesk Support Analyst you will demonstrate a personable, flexible, and can-do attitude with the ability to work well under pressure. You will provide exceptional technical support to end users. Above all you have great customer service skills and you provide a professional approach that customers will remember you for.</p><p> </p><p><strong>Your Skills & Experience</strong></p><ul><li>Experience with dealing with end users</li><li>Experience within a corporate environment</li><li>Ability to deal with high volume tickets</li><li>Ability to problem solve and learn on the job</li><li>Exceptional communication skills</li></ul><p> </p><p><strong>About you</strong></p><p>You are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for.</p><p> </p><p><strong>What's on offer?</strong></p><p>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</p><p> </p><p><strong>Apply Now</strong></p><p>Please submit your resume to be considered for this role. </p><p> </p><p><strong>Job Ref: 06810-0013389891AS</strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YWFyb24uc3RhdW50b24uMTUxMzAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This is a fantastic opportunity to join a national IT managed service provider with a strong focus on customer service, which has meant their client base remains loyal and returns to them time and time again.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>You will primarily provide L2 support and assist in the delivery of projects to a range of client's Microsoft environments.</p><p>More specific duties are highlighted below:</p><ul><li>Support and maintain the M365 suite of products (EntraID, Exchange Online, SharePoint Online, Teams)</li><li>Support and maintain cloud platforms, primarily MS Azure</li><li>Support on-prem infrastructure solutions across the compute, network and storage layers</li><li>Onsite client visits (car and drivers' licence are needed)</li><li>Assist with project tasks.</li></ul><p> </p><p>On offer is the opportunity to work in supportive environment with an emphasis on personal and career development.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have excellent communication skills and be able to deliver first class customer service. In addition, you will have strong troubleshooting capabilities.</p><p>Experience in a similar role would be preferred, along with technical knowledge including most of the following: </p><ul><li>Microsoft 365 (Exchange Online, SharePoint Online, Teams, Intune)</li><li>MS Azure</li><li>Networking (VPN, firewalls, routing, switching)</li><li>Windows Server knowledge</li><li>DNS, DHCP, TCP/IP.</li></ul><p>Industry certifications would be advantageous.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p><strong> </strong></p><p><strong>Job Reference No: 06810-0013390530- TW</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDY2NTguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="552"><p><strong>Level 1/2 Desktop Support Engineer - Retail </strong></p><p>We're looking for a hands-on Level 1/2 Desktop Support Engineer to join a fast-paced environment. This is a highly on-site role focused on keeping warehouse and end-user technology running smoothly across hardware, devices, and basic network infrastructure.</p><p>This role suits someone who enjoys being on the floor, troubleshooting in real time, and supporting operational teams in a high-volume environment.</p><p><strong> </strong></p><p><strong>What you'll be doing</strong></p><ul><li>Providing Level 1/2 desktop and end-user support to warehouse and office staff</li><li>Troubleshooting hardware including desktops, laptops, scanners, printers, label printers, kiosks, and handheld devices</li><li>Supporting warehouse technology such as RF scanners, POS peripherals, and conveyor-related systems (IT support side)</li><li>Building, imaging, deploying, and replacing devices, including asset management</li><li>Assisting with basic network troubleshooting (connectivity issues, switches, patching, cabling, Wi-Fi access points)</li><li>Working with central IT teams and vendors to escalate and resolve issues</li><li>Supporting Microsoft environments (Windows 10/11, Active Directory, Microsoft 365)</li><li>Managing incidents and service requests through a ticketing system, ensuring SLAs are met</li><li>Providing on-site support for warehouse moves, changes, and operational upgrades</li><li>Documenting fixes, processes, and recurring issues</li></ul><p><strong><br /> What we're looking for</strong></p><ul><li>Experience in a Level 1/2 Desktop Support or IT Support role</li><li>Strong hands-on hardware support experience, ideally in a warehouse, retail, or operational environment</li><li>Exposure to basic networking (switches, patch panels, cabling, Wi-Fi troubleshooting)</li><li>Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory</li><li>Experience supporting printers, scanners, and mobile or handheld devices</li><li>Comfortable working in a physical, fast-moving warehouse environment</li><li>Strong communication skills and confidence supporting non-technical users</li><li>Ability to work independently on-site and prioritise issues in a high-volume setting</li></ul><p><strong><br /> Nice to have</strong></p><ul><li>Experience in retail, logistics, or fulfilment centres</li><li>Exposure to ITIL processes and ticketing systems</li><li>Basic understanding of VLANs, DHCP, or network monitoring tools</li></ul><p> </p><p> </p></td></tr></tbody></table><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy4zMTkxNi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong>The Company</strong></p><p>Our client is a highly regarded IT managed service provider based in Geelong whose focus is combining excellent technical solutions and delivering exceptional service to their customers.</p><p> </p><p><strong>The Role</strong></p><p>You will primarily provide Level 2 support and assist in the delivery of projects to a range of client's Microsoft environments.</p><p>More specific duties are highlighted below:</p><ul><li>Support and maintain the M365 suite of products (AzureAD, Exchange Online, SharePoint Online, Teams)</li><li>Support and maintain cloud platforms, primarily MS Azure</li><li>Support on-prem infrastructure solutions across the compute, network and storage layers</li><li>Assist with project tasks.</li></ul><p> </p><p>On offer is the opportunity to work in supportive environment with an emphasis on personal and career development.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have excellent communication skills and be able to deliver first class customer service. In addition, you will have strong troubleshooting capabilities.</p><p>Experience in a similar role would be preferred, along with technical knowledge including most of the following: </p><ul><li>Microsoft 365 (Exchange Online, SharePoint Online, Teams, Intune)</li><li>MS Azure</li><li>Networking (VPN, firewalls, routing, switching)</li><li>Windows Servers</li><li>DNS, DHCP, TCP/IP.</li></ul><p>Industry certifications would be advantageous.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong><strong>06810-0013386592-TW</strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDQxNjYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This is a fantastic organisation who operate globally, but you will be supporting users based across Australia. The team are tight-knit who value teamwork, work collaboratively together and strive to provide exceptional customer service and experiences to end users.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>In this role you will join a collaborative IT Support team of 6 staff members, providing Level 2 support to end users and devices across Australia via phone, emails and walk-ups.</p><p>This role is 5 days a week onsite based in Mulgrave. Operating hours are between 8am - 6pm and shift times will be 7.6 hours per day.</p><p>Please note for this role you will be required to obtain a national Police Check.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Skills and Experience </span></strong></p><ul><li>At least 2 years full time working experience in a Service Desk or IT Support position.</li><li>Exceptional written and verbal communication skills.</li><li>A genuine passion for customer service and ensuring end-users are given an attentive and warm experience that will leave them highly satisfied.</li><li>Strong experience working with and administering O365 including MS Teams, SharePoint online, OneDrive and Exchange online.</li><li>Experience supporting Windows 11.</li><li>Experience supporting and managing Apple iPhones and iPads.</li><li>Strong experience working with and administering EntraID/Azure AD.</li><li>Strong experience supporting Intune and enrolling devices.</li><li>Experience with MDM system to enrol, troubleshoot, update and maintain mobile devices and laptops.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You are immediately available, a quick thinker, highly adaptable and you have a natural flair for solving problems. You are a true team player who values collaboration and are motivated by providing an exceptional level of customer service. You have a can-do attitude and will always give something a go. You have amassed excellent experience to date and are able to join an organisation and hit the ground running.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: 06810-0013381442 - JR </strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/am9yZGFuLnJhdGlub24uNTY0NzQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half is exclusively partnered with a Manufacturing Organization in Brisbane, and they are looking for additional support to assist with service desk operations. This role will come with a permanent offer for the right candidate at the end of the contract engagement. In this role, you will be responsible for:</p><ul><li>Triage escalated tickets from L1 team in relates to Hardware, Software, VMs and Networking</li><li>Troubleshoot and resolve issues relating to Active Directory (AD) and Microsoft 365 applications, Networking (Meraki), Alert & Server Monitoring (VMware/ Hyper V), and Device Management (Intune)</li><li>Document incidents and resolutions in the ticketing system</li><li>Getting involved with IT projects as required.</li></ul><p>Details:</p><ul><li>Working hours are 8am - 5pm, Monday - Friday in the office</li><li>Working in a Microsoft & Windows 11 environment</li><li>Fulltime contract of 38 hours/ week</li><li>Possibility of extension or a permanent position at the end of the contract</li></ul><p>Requirements:</p><ul><li>Australian working rights required (no sponsorship provided).</li><li>Previous experience in a Level 2 Technical Support role.</li><li>Decent knowledge of Active Directory (AD), and Office 365 suite (Intune), Networking (Cisco) and VMs (VMware & Hyper V).</li><li>Excellent communication and interpersonal skills.</li><li>A problem-solving mindset with the ability to work independently.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuNjQ5MDEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company<br /> </strong>Our client is a rapidly growing Australian start-up operating within the medical industry. They focus on innovation, modern technologies, and fostering a supportive culture that values collaboration and work-life balance.</p><p> </p><p><strong>The Role<br /> </strong>As an ICT Support Technician, you will provide high-quality technical support to end users, deliver strong customer service, and assist with onboarding and training new starters. The role requires a personable, flexible, and proactive attitude, with the ability to work effectively in a fast-paced environment and under pressure.</p><p> </p><p><strong>Your Skills & Experience<br /></strong></p><ul><li>Strong understanding of the Microsoft 365 suite</li><li>Experience with Windows Server environments</li><li>Experience using Active Directory</li><li>Experience with SCCM</li><li>Experience in the Healthcare sector</li><li>Experience with Best Practice Software</li><li>Strong problem-solving skills and ability to learn on the job</li><li>Self-motivated and collaborative team player</li><li>Excellent verbal and written communication skills</li></ul><p> </p><p><strong>About you<br /> </strong>You can comfortably explain complex IT solutions to customers without an IT Background, combining with your technical insight and previous experience working on a helpdesk to help support customer needs.</p><p> </p><p><strong>What's on offer?</strong></p><ul><li>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</li><li>A rare opportunity to work on L3 tasks and develop in your career.</li></ul><p> </p><p>Robert Half Ltd is committed to equal opportunity, and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button. Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No:</strong> 06810-0013362642NM</p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Tm9hbS5NaWxlaWtvd3NraS4xNzYwOC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p>Robert Half is exclusively partnered with a Manufacturing Organization in Brisbane, and they are looking for additional support to assist with service desk operations. This role will come with a permanent offer for the right candidate at the end of the contract engagement. In this role, you will be responsible for:</p><ul><li>Provide timely technical support to end users, including corporate & blue-collar workers</li><li>Troubleshoot and resolve issues relating to Active Directory (AD) and Microsoft 365 applications</li><li>Escalate issues to appropriate teams</li><li>Document incidents and resolutions in the ticketing system</li></ul><p>Details:</p><ul><li>Working hours are 8am - 5pm, Monday - Friday in the office</li><li>Working in a Microsoft & Windows 11 environment</li><li>Fulltime contract of 38 hours/ week</li><li>Possibility of extension or a permanent position at the end of the contract</li></ul><p>Requirements:</p><ul><li>Australian working rights required (no sponsorship provided).</li><li>Previous experience in a Level 1 Help Desk Support role.</li><li>Decent knowledge of Active Directory (AD), and Office 365 suite (Intune), Networking and Servers.</li><li>Excellent communication and interpersonal skills.</li><li>A problem-solving mindset with the ability to work independently.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuOTM5NjkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="552"><p><strong>Role Purpose</strong></p><p><br /> The IT Team Coordinator enhances the efficiency and cohesion of the IT function by providing support, streamlining processes, and driving engagement and communication. This role connects leaders and team members, improving collaboration, clarity, and operational flow while promoting a strong IT team identity.</p><p><strong> </strong></p><p><strong>Key Responsibilities<br /><br /></strong></p><p><strong>1. Administrative & Operational Support</strong></p><ul><li>Raise and manage purchase orders and vendor invoices, ensuring accuracy and timely processing.</li><li>Liaise with Finance, Procurement, and vendors to address issues.</li><li>Support IT leadership with coordination, reporting, and general admin tasks.</li></ul><p><strong>2. Team Engagement</strong></p><ul><li>Organise IT meetings, events, and planning sessions, managing agendas and logistics.</li><li>Support team engagement initiatives and onboarding activities to build connection and inclusion.</li></ul><p><strong>3. Process Improvement</strong></p><ul><li>Identify and implement improvements to simplify and standardise IT processes.</li><li>Help define clear ways of working and promote best practices for collaboration and communication.</li></ul><p><strong>4. IT Communications & Branding</strong></p><ul><li>Manage IT communications, templates, and internal announcements across channels (Teams, email, SharePoint).</li><li>Create monthly digital newsletters highlighting updates, achievements, and initiatives.</li><li>Ensure IT messaging is consistent, engaging, and aligned with company standards.</li></ul><p> </p><p><strong>Key Skills & Capabilities</strong></p><p><strong>Essential</strong></p><ul><li>Strong organisation, coordination, and multitasking skills</li><li>Proven experience with POs, invoices, and general administration</li><li>Excellent written and verbal communication</li><li>High attention to detail and follow‑through</li><li>Ability to work effectively across IT, Finance, and Procurement teams</li></ul><p><strong>Desirable</strong></p><ul><li>Experience supporting IT or tech teams</li><li>Exposure to process improvement or internal communications</li><li>Proficient with Microsoft 365 tools (Teams, SharePoint, Outlook, PowerPoint, Excel)</li></ul><p><strong>Personal Attributes</strong></p><ul><li>Proactive, dependable, and solution‑focused</li><li>Collaborative and team‑oriented</li><li>Highly organised, with a passion for team culture and engagement</li></ul></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aGVucnkud29vLjQ5ODQ5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>Robert Half has partnered with a leading Australian organisation within the agricultural industrial / supply chain sector is seeking an experienced Solution Manager to take ownership of a critical portfolio of enterprise applications supporting large-scale operational and commercial activities.</p><p>Reporting into senior leadership, this role is accountable for end-to-end software lifecycle management, ensuring digital solutions are secure, scalable, and aligned to both local business needs and global technology standards. You will work closely with business leaders, global IT service lines, and external partners to drive delivery excellence, continuous improvement, and long-term value from the application landscape.</p><p>Key Responsibilities</p><ul><li>Own and manage the full lifecycle of enterprise digital products and applications, from strategy through to delivery, support, and optimisation</li><li>Partner with business stakeholders to understand operational needs and translate them into effective, scalable technical solutions</li><li>Lead feasibility assessments covering technical, operational, and organisational considerations</li><li>Drive delivery of defined features, outcomes, and enhancements within established governance and delivery frameworks</li><li>Identify, analyse, and respond to security risks, incidents, and vulnerabilities in line with organisational security standards</li><li>Establish and uphold standards for application management, service delivery, and cybersecurity performance</li><li>Lead continuous improvement initiatives across quality, reliability, and technical currency</li><li>Manage external vendors and service providers to ensure high-quality outcomes and value for money</li><li>Monitor and report on delivery performance, risks, and KPIs with clear, transparent communication</li><li>Act as a senior escalation point for application or delivery issues impacting business operations</li><li>Lead, mentor, and develop a team of Business Analysts and Solution Specialists, fostering a high-performance and collaborative culture</li></ul><p>About You</p><ul><li>Proven experience managing enterprise application portfolios or digital solutions in complex environments</li><li>8+ years' experience in solution, application, or technology portfolio management roles</li><li>3+ years' experience leading and developing technical or delivery teams</li><li>Demonstrated experience managing technology budgets and vendor relationships</li><li>Strong stakeholder management and communication skills, with the ability to operate at both technical and executive levels</li><li>Highly collaborative, outcomes-focused leader with a continuous improvement mindset</li><li>Experience in primary industries, commodities, supply chain, or asset-intensive environments will be highly regarded</li><li>Prior experience working within a global or matrix IT organisation is advantageous</li></ul><p>Salary/Benefits:<br />$165,000 - $170,000 + Super<br />Apply Today<br />Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amFzb24uYnJvb2suODIxNzQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half are partnering with a well-established Australian organisation that is seeking an IT Support Officer to join its in-house technology team.</p><p><strong>The Role:</strong></p><p>In this role, you'll be the go-to person for day-to-day IT assistance, helping staff with hardware, software, and basic network issues to ensure everything runs efficiently. It's a great opportunity for someone with strong Level 1-2 support experience who enjoys troubleshooting, learning new skills, and working in a friendly, collaborative environment that encourages development and career progression.</p><p><strong>Responsibilities:</strong></p><ul><li>Deliver first-line IT assistance across desktops, laptops, printers, mobiles, and business applications</li><li>Diagnose and resolve issues related to hardware, software, and network connectivity</li><li>Administer user accounts and access rights in Active Directory, Exchange, and Microsoft 365</li><li>Record and update tickets, notes, and documentation accurately in the helpdesk system</li><li>Help with setting up, configuring, and maintaining IT equipment</li><li>Contribute to - and learn from - infrastructure-focused projects</li></ul><p><strong>Requirements: </strong></p><ul><li>1+ years' experience in IT support (Level 1-2)</li><li>1+ years' experience supporting networks, telephony, and mobile technologies</li><li>Strong understanding of Windows 10/11, AD, DNS, DHCP, M365, and ITIL concepts</li><li>Excellent communication and problem-solving skills</li><li>Team-oriented with a proactive, can-do attitude and a strong desire to learn</li></ul><p><strong>Benefits:</strong></p><ul><li>Australian-owned organisation with a strong national presence</li><li>Supportive leaders who focus on development and encourage internal progression</li><li>Tenured team offering mentorship and technical growth</li><li>Positive team culture with social events and real connections beyond the workplace</li></ul><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Apply today using the link provided or contact <a href="mailto:[email protected]">[email protected]</a> for a confidential conversation.</p><p>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjAzNTk1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>FP&A Manager<br /> </strong>Strategic Finance Role | Sydney CBD (Hybrid)<br /> Technology | High Visibility & Influence</p><p>This is a rare opportunity for an FP&A Manager to step into a highly visible role where financial insight genuinely shapes business direction.</p><p>Joining a growing, technology-led organisation, you'll sit at the centre of planning, performance, and strategic analysis. Your work will directly inform executive discussions, investment decisions, and operational priorities, making this an ideal role for someone who enjoys influence, ownership, and problem-solving at scale.</p><p>Rather than operating as a back-office function, this role is embedded with the business - partnering with leaders to challenge assumptions, improve performance, and translate complexity into clear, actionable insight.</p><p> </p><p><strong>What You'll Be Doing:<br /></strong></p><ul><li>Own financial planning cycles, including budgets, forecasts, and long-range outlook</li><li> Develop commercial models to assess growth initiatives, pricing decisions, and profitability</li><li>Act as a trusted finance partner to senior leaders across multiple functions</li><li>Provide forward-looking analysis and scenario modelling to support key decisions</li><li>Improve the quality, consistency, and usefulness of management information</li><li>Strengthen financial governance while enabling faster, better decision-making</li><li>Identify and lead improvements across reporting, systems, and processes</li></ul><p><strong>What You Bring:<br /></strong></p><ul><li>Strong FP&A or commercial finance experience in a complex organisation</li><li>Confidence engaging with senior stakeholders and influencing outcomes</li><li>Advanced analytical and modelling capability with a pragmatic, commercial lens</li><li>CA or CPA qualification</li><li>Ability to work through ambiguity and turn data into insight</li></ul><p><strong>Why This Role Stands Out:<br /></strong></p><ul><li>Genuine exposure to executive-level decision-making</li><li>Scope to shape how financial insight is used across the organisation</li><li>A role focused on value creation, not just reporting</li><li>Hybrid working with a Sydney CBD base</li><li>Supportive, commercially focused finance leadership</li></ul><p> </p><p><em>Reference Number: </em>06800-0013372923</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWljaGFlbC5haW5zd29ydGguMjIyNTkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p>This company is a well-established, successful, and growing Australian organisation who employ 200+ staff across the country.</p><ul><li>Privately owned business with a relatively flat organisational structure and a 'family feel'.</li><li>Energetic and agile leadership team who operate in a fast-paced environment where change is embraced.</li><li>Investment in IT & cybersecurity uplift, including a move to SaaS.</li><li>Friendly and collaborative team environment.</li><li>Parking available. </li><li>Hybrid working.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT </span></strong></p><p>As the IT services, you'll manage a small internal IT team and be accountable for ensuring the stability, security, performance and improvement of IT Services to the organisation.</p><p>It's a hands-on, forward thinking, and interactive role, operating in a fast-paced environment, helping to transform and uplift the IT Services function.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li><strong>Vendor Management: </strong>extensive relationship building with and management of third-party providers, ensuring SLA's and KPI's are met.</li><li><strong>IT Service Delivery: </strong>accountable for ensuring the availability, reliability, performance, and security of IT Services, including cloud & on-prem infrastructure, networks, and SaaS solutions.</li><li><strong>Cybersecurity Strategy:</strong> develop and implement a clear cybersecurity strategy aligned to business goals.</li><li><strong>Data Privacy:</strong> take ownership of Data Privacy, including ongoing risk management and the approach to improving the managing personal data.</li><li><strong>Team Management:</strong> manage and develop a small IT team across Service Desk & Infrastructure (onshore and offshore staff)</li><li><strong>Collaboration & Leadership</strong>: contribute to the Shared Services leadership team; form & nurture internal relationships with cross-functional teams; create a culture of continuous improvement in the IT Services team; budget management.</li></ul><p> </p><p><strong>Key Deliverables: </strong></p><ul><li>Assist in the migration from on-prem to SaaS business applications.</li><li>Improve vendor management.</li><li>Rebuild and improve the perception of the IT Services team.</li><li>Form strong relationships and improve collaboration with internal IT project teams and other departments.</li><li>Data Privacy - continuous uplift, risk management, and advisory.</li><li>Cyber security - assessment and uplift then develop the ongoing cyber strategy / roadmap + continuous education.</li><li>Upskill and develop the current IT Services team.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED EXPERIENCE, KNOWLEDGE, PERSONAL QUALITIES</span></strong></p><p>Suitable for an IT Manager / IT Services Manager (or similar) with a background operating in small to mid-sized yet complex environments.</p><p>Ideal for someone energetic, forward thinking, and solution focused who embraces change and enjoys solving business problems through technology.</p><p> </p><p><strong>Required background & experience:</strong></p><ul><li>Experience: proven IT Operations leadership experience within small to mid-sized yet complex organisational structures, encompassing IT Service Desk, Infrastructure, Cloud, and Cybersecurity.</li><li>Vendor management: demonstrated success forming relationships with and managing third party vendors, including SaaS providers, to deliver commercially minded IT services.</li><li>Proven track record: improving the perception of IT; leading cybersecurity and Data Privacy uplift/improvement initiatives; leading & developing high performing teams.</li><li>Communication: succinctly translate technical IT concepts into easily understandable business language.</li><li>Cybersecurity, Data Privacy, Risk Management: demonstrated knowledge/experience prioritising, adapting, and aligning to enable business objectives</li></ul><strong>Attitude & personality:</strong><br /><ul><li>Enjoys undertaking broad roles inside close-knit team environments.</li><li>Customer-service and solution focused mindset.</li><li>Commercially savvy and forward-thinking individual eager to make a difference.</li><li>Natural collaborator who thrives when engaging with others to understand their business problems and solving them through IT.</li><li>At their best in fast-paced, busy, and growing environments where change is embraced.</li><li>Friendly and approachable personality.</li></ul><p> </p><p><strong>This is full time permanent role offering $</strong><strong>175,000 - $190,000 </strong><strong>(</strong><strong>plus super)- depending on experience.</strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights (PR or citizenship) is required to be considered for this position, and successful applicants will be contacted. </em></strong></p><p>Reference Number: 06800-0013389920</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjU0ODAyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
