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The Company

Our client is a leading, not-for-profit organisation dedicated to supporting and honouring the service and sacrifice of veterans and their families. With a strong community focus, they provide a wide range of programs and services designed to enhance the well-being of ex-service personnel and their loved ones.

As a progressive and forward-thinking organisation, our client is continuously working to improve their operations, systems, and service delivery. They are currently undertaking a Salesforce uplift project to further streamline their processes and enhance service efficiency.

The Role

The CRMS - Technical Lead role is pivotal in leading the technical aspects of the Customer Relationship Management System (CRMS) project for a large veteran charity.

The role directly contributes to improving the administration of services, data management, and reporting across the organisation, with a focus on the pilot phase of the new system rollout in a designated region. This position requires technical expertise in Salesforce, data migration, system configuration, and CRM management, as well as strong collaboration with internal and external teams to meet the project objectives and ensure seamless transition to BAU.

Migrate client and operational data from existing systems to Salesforce while ensuring data accuracy, integrity, and compliance.
Support automated data deletion processes and establish data governance protocols.
Develop user-friendly and innovative dashboards and reports that offer real-time insights to aid decision-making.
Oversee the technical build phase of the project, ensuring system design and implementation align with the organisation's needs.
Collaborate with the Project Advisor for effective integration of technical and strategic aspects.
Lead the migration process for all data from previous CRMS and SharePoint systems into Salesforce.
Configure workflows, role-based permissions, privacy matrices, and manage automated data deletion processes.
Provide support and troubleshooting for users during the pilot phase, ensuring smooth adoption of the system.

Your Profile

The ideal candidate will have experience in the following areas,

Salesforce Admin certification, with hands-on experience in system configuration, data migration, and dashboard/report design.
Proven ability to lead CRM projects, migrate data, and ensure smooth transitions to new systems.
Experience configuring workflows, automation, and role-based permissions within Salesforce.
Expertise in designing actionable reports and user-friendly dashboards.
Strong knowledge of role-based access controls and data privacy regulations.
Proficiency in Microsoft Office 365, particularly Excel.
Familiarity with SharePoint or other CRM systems and non-profit organisations is a plus.

Apply Today

Please send your resume by clicking on the apply button.

Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne

Job Reference No: 06810-0013175831

By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

Salesforce Administrator, CRM implementation, Data Migration, System Configuration, Data Reporting, Salesforce Development, Project Management, IT Solutions, Data Governance, Dashboard Design, CRM System, Data Security, Compliance, Reporting Framewor

6 results for Crm Manager

CRMS Project Technical Lead The CompanyOur client is a leading, not-for-profit organisation dedicated to supporting and honouring the service and sacrifice of veterans and their families. With a strong community focus, they provide a wide range of programs and services designed to enhance the well-being of ex-service personnel and their loved ones.As a progressive and forward-thinking organisation, our client is continuously working to improve their operations, systems, and service delivery. They are currently undertaking a Salesforce uplift project to further streamline their processes and enhance service efficiency. The RoleThe CRMS - Technical Lead role is pivotal in leading the technical aspects of the Customer Relationship Management System (CRMS) project for a large veteran charity.The role directly contributes to improving the administration of services, data management, and reporting across the organisation, with a focus on the pilot phase of the new system rollout in a designated region. This position requires technical expertise in Salesforce, data migration, system configuration, and CRM management, as well as strong collaboration with internal and external teams to meet the project objectives and ensure seamless transition to BAU.<ul><li>Migrate client and operational data from existing systems to Salesforce while ensuring data accuracy, integrity, and compliance.</li><li>Support automated data deletion processes and establish data governance protocols.</li><li>Develop user-friendly and innovative dashboards and reports that offer real-time insights to aid decision-making.</li><li>Oversee the technical build phase of the project, ensuring system design and implementation align with the organisation's needs.</li><li>Collaborate with the Project Advisor for effective integration of technical and strategic aspects.</li><li>Lead the migration process for all data from previous CRMS and SharePoint systems into Salesforce.</li><li>Configure workflows, role-based permissions, privacy matrices, and manage automated data deletion processes.</li><li>Provide support and troubleshooting for users during the pilot phase, ensuring smooth adoption of the system.</li></ul> Your ProfileThe ideal candidate will have experience in the following areas,<ul><li>Salesforce Admin certification, with hands-on experience in system configuration, data migration, and dashboard/report design.</li><li>Proven ability to lead CRM projects, migrate data, and ensure smooth transitions to new systems.</li><li>Experience configuring workflows, automation, and role-based permissions within Salesforce.</li><li>Expertise in designing actionable reports and user-friendly dashboards.</li><li>Strong knowledge of role-based access controls and data privacy regulations.</li><li>Proficiency in Microsoft Office 365, particularly Excel.</li><li>Familiarity with SharePoint or other CRM systems and non-profit organisations is a plus.</li></ul> Apply TodayPlease send your resume by clicking on the apply button.Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a>Job Reference No: 06810-0013175831By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/RW1pbHkuQ3VubmluZ2guNTExNTMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">

Fleet Coordinator The CompanyJoin a leading global vehicle parts, accessories, equipment, service and solutions provider. Based in Mount Waverley, this exciting opportunity offers the chance to work in a dynamic, fast-paced environment where you will play a key role in supporting all departments across Australia and New Zealand. The RoleWe are looking for a highly organized and proactive Fleet Coordinator to support the National Fleet Operations Manager. In this role, you will be responsible for assisting with the administration and coordination of all fleet vehicle requirements across the business.This will be a 12-month FTC with the view to extension for the right individual.<ul><li>Manage and maintain records of fleet vehicles, including registrations, infringements, fuel card management, and warranty/service management.</li><li>Oversee the input of fleet-related data into the supplier's intranet systems.</li><li>Coordinate service and maintenance schedules for the fleet, ensuring all vehicles are up to date with required inspections and repairs.</li><li>Extract, compile, and analyse data related to fleet operations and provide regular reports to management.</li><li>Serve as the main point of contact for internal stakeholders regarding fleet matters, including CEO, regional and general managers, and warehouse staff.</li><li>Be flexible in terms of work locations, with occasional travel to different offices (e.g., Melbourne Airport, Tullamarine, etc.) for fleet-related activities.</li><li>Ensure timely delivery of fleet vehicles to appropriate service locations, mechanics, and other relevant stakeholders.</li></ul> Your Profile<ul><li>Relevant experience working in a fleet coordination role.</li><li>Strong customer focus, with excellent written and verbal communication skills.</li><li>Experience with Excel, V look ups and Pivot tables.</li><li>Strong resilience with a 'can do' attitude.</li><li>Demonstrated ability to deal with a wide range of internal and external stakeholders.</li><li>You will have a collaborative, problem solving and quick learning approach.</li></ul> Apply TodayPlease send your resume by clicking on the apply button. For further information feel free to reach out to Hollie on (03) 9239 8116. Job Ref: 06830-0013175830HTBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uMTA0NjYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">

Senior Commercial Analyst The Company A complete powerhouse and leader within their respective industry. This company is one of the largest brands in the Australia with great reach to consumers. They have a strong emphasis on high quality service and personalised experiences with a culture promoting inclusivity, collaboration and sustainability. The Role Reporting to the Commercial Manager FP&A, Key Responsibilities will include but will not be limited to the following:<ul><li>Support Commercial Manager with annual budgeting and forecasting processes.</li><li>Conduct detailed analytics and develop forecast models to provide actionable commercial insights</li><li>Preparation of comprehensive management reports, presentations and dashboards for key stakeholders</li><li>Support capital expenditure forecasting and reporting</li><li>Manage the delivery of half-yearly and annual reports to stakeholders, ensuing accuracy and compliance</li><li>Perform profitability analysis to identify areas for improvement and support continuous improvement initiatives</li></ul> Your Skills & Experience <ul><li>CA/CPA Qualification with 3-4 years experience in a similar role</li><li>Minimum 5 yeats experience in a financial/management accounting function in a complex organisation</li><li>Experience within the retail sector highly desirable or ASX environment</li><li>Advanced proficiency in managing and navigating complex ERP systems</li></ul> Job reference number: <table><tbody><tr id="tr_jobref"><td>06830-0013119075</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/RWxpc2UuTWFydGluLjA2ODk2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

eCommerce Manager - Temp to Perm - Immediate Start! About the CompanyOur client is a rapidly growing retail brand founded in Melbourne. About the RoleAs an Ecommerce Manager, you will oversee the online store, optimising performance and driving sales growth. You'll manage product launches, enhance the customer journey, and leverage data to improve conversion rates. Collaborating with the team, you'll ensure a seamless shopping experience while implementing strategies to boost revenue. DutiesAs an experienced eCommerce Manager, you will take full ownership of the online store, ensuring a seamless customer journey while driving revenue growth. This role involves: <ul><li>Overseeing the end-to-end management of the ecommerce website, ensuring seamless functionality and a user-friendly experience.</li><li>Managing monthly product launches, ensuring accurate product descriptions and optimising content for SEO.</li><li>Analysing ecommerce performance metrics, including conversion rates and sales data, to identify areas for improvement.</li><li>Planning and optimising landing pages to enhance the customer journey and maximise engagement.</li><li>Coordinating with external agencies to improve website performance and implement best practices.</li><li>Utilising and enhancing ecommerce tools to drive sales and personalise the shopping experience.</li><li>Overseeing front-end website updates, delegating tasks to the wider team as needed.</li><li>Developing and implementing targeted email marketing campaigns to promote underperforming products and boost sales.</li><li>Working closely with the Ecommerce Assistant and Customer Care team to support business growth and achieve revenue targets.</li><li>Driving ecommerce strategy, leveraging data insights to increase online sales and brand visibility. </li></ul>Skills & Experience<ul><li>Proven experience in ecommerce management, preferably within a retail or consumer-driven industry.</li><li>Strong knowledge of SEO, conversion rate optimisation (CRO), and digital marketing strategies.</li><li>Experience with ecommerce platforms such as Shopify, Magento, or BigCommerce.</li><li>Ability to analyse data and performance metrics to drive sales growth and improve customer experience.</li><li>Experience managing product launches, website updates, and content optimisation.</li><li>Strong project management skills, with the ability to coordinate with internal teams and external agencies.</li><li>Experience with personalisation and optimisation tools (Nosto preferred).</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to work in a fast-paced environment and drive revenue growth.</li></ul> Culture & Benefits<ul><li>Flexible working model to support work-life balance.</li><li>Early Friday finish to kickstart the weekend.</li><li>Annual salary reviews to recognise and reward performance.</li><li>Celebration of birthdays and milestones to foster a positive workplace atmosphere.</li><li>A culture that values employee input and encourages collaboration.</li><li>Plenty of opportunities for professional growth and career development.</li><li>Free on-site parking and close to public transport links.</li></ul> Apply TodayPlease send your resume by clicking on the apply button.Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a> Job Reference No: 06810-0013178845BSBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjMyMDE2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Product Owner - 12-month FTC The CompanyJoin a growing purpose driven organisation dedicated to serve their communities. This leading not-for-profit organisation is committed to providing vital community services. As they continue to expand and enhance offerings there is a focus on leveraging digital transformation to better serve the community. The RoleWe are seeking a dedicated and user-focused Product Owner to lead a crucial project aimed at enhancing offerings for the community. This is a community-facing project, including the development of multiple services. The Product Owner will play a pivotal role in the ongoing transformation efforts. This is a hybrid role, and you will be required to attend the CBD office 1 day per week. Key Responsibilities:<ul><li>Lead the development of digital products with a focus on community engagement.</li><li>Manage user-centric designs and product builds.</li><li>Collaborate closely with cross-functional teams.</li><li>Integrate CMS and other systems to improve website functionality and user experience.</li><li>Support and work within an Agile environment, ensuring timely product deliveries.</li></ul> Your ProfileTo be successful in this role, you will bring a strong blend of Product Owner expertise and stakeholder engagement skills. We are seeking candidates who are highly collaborative, customer-focused, and able to thrive in a fast-paced, changing environment.Your profile should demonstrate:<ul><li>Experience as a Product Owner, with a background in digital, e-commerce, or similar areas.</li><li>Strong understanding of user-centric design principles.</li><li>Familiarity with CMS platforms and basic technical experience.</li><li>Proficient in tools like Jira, Atlassian, and Confluence.</li><li>Experience working in Agile environments.</li><li>Experience in managing projects that involve cross-functional teams and various stakeholders.</li><li>Excellent people skills, with the ability to build relationships and collaborate effectively across all levels</li></ul> Apply TodayThis is an exciting opportunity to be part of a high-impact environment. If you are passionate about digital transformation in a community-oriented environment and have a solid Product Ownership background, we'd love to hear from you! Apply now and make a meaningful impact. Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a> Job Reference No: 06810-0013165401-ICBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/aXNsYS5jb29wZXIuMjI1NTEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">

Commercial Analyst <table width="680"><tbody><tr><td width="552">The CompanyOur client is a listed global leader in fashion, renowned for an expanding portfolio of iconic brands across jewellery, sunglasses, fragrance, and makeup. With a strong presence worldwide, the company is seeking a Commercial Analyst to provide strategic insights and drive financial excellence. This is an exciting opportunity to join a dynamic business that rewards your contributions and offers future growth and development, including international travel. The RoleReporting to the Head of Finance (APAC), you'll be an integral part of the finance team, providing commercial insights and adding value across key finance functions. Your responsibilities will include:<ul><li>Preparing budgets and forecasts, and providing detailed analysis on management reports</li><li>Leading process improvements in systems, controls, and reporting templates</li><li>Responding to financial inquiries through data analysis and interpretation</li><li>Building, developing, and maintaining comprehensive financial models</li><li>Offering expert financial advice to identify complications and provide actionable recommendations</li><li>Conducting ad-hoc analysis on entities, market trends, and inventory</li><li>Collaborating with business partners across the APAC region</li></ul> Your Skills & Experience<ul><li>Degree in Accounting, Finance, Commerce, Economics, or a related field</li><li>CPA or CA qualification (CA preferred)</li><li>At least five years of strong accounting/analytical experience, with a background in public companies an advantage</li><li>Proficient in Excel (Intermediate to Advanced), with experience in SAP, Oracle, Cognos, Power BI, TM1, or SUN</li><li>Exceptional analytical skills, attention to detail, and accuracy</li><li>Strong communication skills, both written and verbal</li><li>Ability to meet business-critical deadlines and manage multiple tasks independently</li></ul> What's on Offer?<ul><li>A dynamic, fast-paced work environment where you'll be challenged and supported</li><li>Opportunities for ongoing professional development and training</li><li>A global organization that values work-life balance and offers international travel</li><li>A clear career progression path and future growth potential</li><li>The opportunity to work with a highly professional and collaborative team</li></ul> Apply TodayIf you are looking to take the next step in your career within a dynamic and expanding business, click 'Apply' today. For a confidential discussion, email eoin.dolan@roberthalf.com.au Applications will be assessed within three business days. We are committed to fostering a diverse and inclusive workplace. We encourage applications from all backgrounds and do not discriminate on the basis of any protected attributes under local law. </td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/ZW9pbi5kb2xhbi43NjE2NC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">