Business Analyst (Technology)

Business Analyst job description

A Business Analyst in the technology industry plays a critical role in bridging the gap between business needs and technical solutions. They analyse business processes, gather and interpret data, and work with stakeholders to identify requirements and recommend data-driven strategies for improving systems, products, and services. Business Analysts ensure that technology solutions align with organisational goals and drive operational efficiency.

Business Analyst duties and responsibilities of the job

Business Analysts work closely with project managers, developers, product owners, and stakeholders to translate business needs into functional specifications. Their day-to-day responsibilities typically include:

Conducting research and analysis to understand business processes, challenges, and opportunities

Gathering and documenting business, functional and technical requirements

Facilitating workshops, interviews, and meetings with stakeholders to elicit requirements

Translating business needs into clear, actionable documentation such as user stories, use cases, workflows, and data models

Supporting solution design and collaborating with development teams to ensure requirements are implemented effectively

Conducting gap analysis, feasibility studies, and cost-benefit analysis

Creating test cases and assisting with user acceptance testing (UAT)

Monitoring and evaluating implemented solutions and measuring business impact

Identifying areas for process improvement and proposing optimisation strategies

Supporting change management and stakeholder communication throughout the project lifecycle

Typical Business Analyst duties

A Business Analyst role in the tech sector typically requires a strong foundation in both business and technology. Common qualifications include a degree in:

Information Technology

Computer Science

Business Administration

Finance

Engineering

Data Analytics

Certifications such as CBAP (Certified Business Analysis Professional), PMI-PBA (Professional in Business Analysis), or Agile Business Analyst certifications are also desirable. In addition to formal qualifications, an effective Business Analyst job description should highlight the following skills and qualities:

Proven experience as a Business Analyst, ideally within the technology sector

Strong understanding of software development life cycles, Agile and/or Waterfall methodologies

Proficiency in tools such as Jira, Confluence, Microsoft Excel, SQL, or business intelligence platforms

Excellent communication and stakeholder engagement skills

Analytical mindset with the ability to interpret complex data and processes

Detail-oriented with strong documentation and presentation skills

Problem-solving capabilities and business acumen

Ability to work independently and collaboratively in a fast-paced environment

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Salary for Business Analyst (Technology)

115000 - 140000

25th percentile

115000

The candidate is new to the role or has limited experience and is building necessary skills.

50th percentile

130000

The candidate has moderate experience in the role, meets most requirements or has equivalent transferable skills, and may also have relevant certifications.

75th percentile

140000

The candidate has extensive experience and advanced skills for the role, and may also have specialised certifications.

Salary range based on three percentiles The starting salaries represent gross yearly salaries. They do not include bonuses, benefits or superannuation.

Projected salaries for related positions

Job title

25th percentile

50th percentile

75th percentile

Senior Business Analyst (Technology)

140000

150000

160000

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