A growing healthcare system needed to elevate its internal audit function’s capabilities to manage risk and compliance across its U.S. operations. The client turned to Protiviti for single-source expertise in a range of healthcare risk management domains and invited other Protiviti specialty practice teams to address other risk areas across the enterprise, including compliance, IT audit and technical operations. The Protiviti team helped the client complete several high-priority risk management projects. The two organizations continue to work hand-in-hand to deliver the world-class internal audit and compliance services that the CEO envisioned.
The Protiviti team conducted a comprehensive assessment of the client’s internal audit program to understand where it differed from industry best practices and identify opportunities for improvement. A final report delivered to the board of directors highlighted areas that once addressed, would ensure the function had the attributes to attain world-class status: 1. Clearly defined purpose and role 2. Established governance and reporting structure 3. Qualified and skilled resources 4. Robust risk assessment and audit plan development process 5. Comprehensive and consistent audit approach 6. Robust audit and findings follow-up process
Through our collaboration this healthcare provider is now characterized by a risk-based approach for audit and compliance, better corporate governance, and enhanced subject-matter expertise. With our help the client completed several high-priority risk management projects and significantly raised the maturity of its compliance function.
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