3 results for Security Analyst

Service Desk Team Lead / 2IC The Company Our client, a leading NZ organization in the medical field is currently seeking an experienced Service Desk Analyst/2IC. This company has a strong reputation for its top-notch medical services and holds a position as a premium brand in the healthcare industry. Holding a significant position in the market, this organization is an integral part of the lives of many Kiwis. Explore this opportunity to contribute and grow in a company that truly impacts lives of its customers.The Role In this role you will be responsible for being the face of IT ensuring the seamless functioning of technical support for the organization. Your role will require you to work alongside a team of 6 analyst as the 2IC. In this role you will be an escalation point for the team and working with senior leadership to ensure top quality service.The ideal candidate will have:<ul><li>Have a proven track record of leading technical support teams and service desk analysts.</li><li>Have experience functioning within a large-scale environment.</li><li>Demonstrate strong technical leadership abilities, with a capacity for mature front-line leadership.</li><li>Display the capability to energize and direct team members across multiple locations.</li><li>Have a history of leading and possessing an influential role and establishing credibility among numerous internal stakeholders.</li><li>Demonstrate the ability to manage IT incident and problem management processes, with a preferred in-depth understanding of modern workplace environments.</li><li>Exhibit the capacity to oversee the configuration and management of End User Services infrastructure including desktops, meeting rooms, and applications.</li><li>Experience in driving quality assurance across the service desk to ensure consistent customer service.</li></ul>Key Responsibilities Include:<ul><li>Act as initial contact for all digital service-related matters for stakeholders.</li><li>Log requests, incidents, problems, and assist with tracking system changes.</li><li>Understand stakeholder needs to offer appropriate services.</li><li>Manage assigned support calls proactively, analyse issues, and provide feedback to users.</li><li>Notify end users about system-related events and provide training.</li><li>Serve as a mentor and technical expert for the Service Desk team.</li><li>Act as tech escalation point for Digital Services & Project teams.</li><li>Create and provide training tools for the Service Desk team.</li><li>Conduct data analysis to identify training needs of the Service Desk team.</li><li>Assist in coordinating Service Desk tasks including job allocation and break adherence.</li><li>Participate in the Service Desk Quality Monitoring program.</li><li>Represent Service Desk in weekly meetings and communicate impactful changes.</li><li>Facilitate handover of new technologies from the Project to Operations team.</li><li>Manage company-wide maintenance and security notifications through the MIM process</li></ul>Technical Requirements:<ul><li>Azure</li><li>M365, O365, Outlook</li><li>Multi Factor Authentication</li><li>VPN solutions (RDS, PaloAlto Global Protect etc)</li><li>Active Directory user management (on Prem AD, AzureAD, Hybrid solutions)</li><li>Printers, MFDs, Label Printers</li><li>Remote Desktop Technologies</li><li>Adobe Acrobat</li><li>Desktop level Hardware troubleshooting</li><li>Password reset tools & best practices</li><li>Group polices</li></ul>About you You are a "people person" with a genuine passion for helping others. You have a keen interest in technology and people leadership, and you want to help others understand and develop. Combine this with your brilliant technical insights and previous experience working in a team leadership or 2IC position, this role could be your ideal next step!What's on offer?<ul><li>An exceptional opportunity to make a positive impact on the department and the company.</li><li>A fast-paced, dynamic workplace where no two days are ever the same.</li><li>Ongoing professional development and mentoring by outstanding business leaders.</li><li>A rare chance to grow your skill set and enjoy career progression.</li><li>A company that promotes on merit, rewards excellence and champions collaboration.</li></ul>Apply Today Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Stanley Onacha or Hannah Maplethorpe in our Auckland office on 09-915-6700.Job Reference : 06900-0012621444 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U3RhbmxleS5PbmFjaGEuNDgwMTguMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">

Systems Engineer The CompanyOur client is a successful NZ owned business with a significant operation all over NZ. The business has a branch network and multiple manufacturing sites across the country. Based in Auckland CBD, this company has a tight knit feel, where people develop their careers within. You'll play a pivotal role in shaping their technology landscape and enjoy a rewarding career with room for growth. If you're passionate about cutting-edge technology and collaborative teamwork, this role is your next career move.The RoleReporting to the IT Manager, your key responsibilities include:<ul><li>Monitor IT systems and infrastructure performance, ensure pro-active resolution of problems and that security is not compromised.</li><li>Provide technical assistance and support for requests.</li><li>Automate tasks and monitor their effectiveness.</li><li>Install and maintain software including operating systems using Microsoft InTune and SCCM.</li><li>Monitoring and maintain networks (LAN, SD-WAN, WLAN) and security appliances (Firewalls, IPS, Netscaler etc).</li><li>Ensure cyber security solutions and tools are kept up to date.</li><li>Respond to and investigate identified security issues.</li><li>Day to day administration of the ERP system.</li><li>Pro-active monitoring and addressing of vulnerabilities.</li><li>Implementing best practices for system security and data backups.</li><li>Identify potential opportunities for enhancements play a key a part in various system improvement projects.</li><li>Participate in the on-call IT support rotation.</li></ul> The ideal candidate will have: <ul><li>Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).</li><li>Minimum of 2 years of experience as a Systems Administrator or Engineer in a Windows and Microsoft-centric environment.</li><li>Proficiency in Windows Server, Active Directory, and related services.</li><li>Experience with Microsoft Exchange and Office 365 administration.</li><li>Strong knowledge of virtualization technologies (Hyper-V, VMware).</li><li>Scripting skills with PowerShell for automation and system management.</li><li>Familiarity with network protocols, security, and firewall configuration.</li><li>Excellent problem-solving and troubleshooting skills.</li><li>Experince working with factory system applications supporting Unix systems</li></ul> Apply TodayPlease send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Stanley Onacha or Hannah Maplethorpe in our Auckland office on 09-915-6700.Job Reference No: 06900-0012372150 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U3RhbmxleS5PbmFjaGEuMDI3NDYuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">

Systems Administrator The Company Our client is a leading manufacturing company dedicated to producing high-quality products that enhance the functionality and design for their clients' diverse environments. They are committed to innovation, efficiency, sustainability and excellence in everything they do. We are currently seeking a skilled Systems Administrator to join our clients IT team based in central Auckland.The Role As a Systems Administrator you will play a crucial role in maintaining our clients IT infrastructure, with a focus on networking, system backups, storage, and manufacturing technology. You will be responsible for ensuring the reliability and security of systems, providing BAU support, and working closely with the manufacturing teams to support production from printing and labeling to core business applications and operations. In this role you'll maintain on prem and cloud servers, support the business across variety of locations, support projects including network upgrades, site builds and support key business applications including ERP support and Power Apps.Your Skills & Experience<ul><li>Network Management: Administer and maintain network infrastructure, focusing on SD-WAN; monitor and optimize network performance; troubleshoot and resolve network issues.</li><li>Server Management: Manage and maintain both on-premises and cloud servers, ensuring optimal performance, security, and availability.</li><li>Backup and Storage: Manage backup systems and oversee storage solutions, ensuring data integrity, disaster recovery, and secure data retrieval.</li><li>BAU Support: Provide day-to-day technical support for hardware, software, and network issues; collaborate with departments to ensure seamless IT operations.</li><li>Manufacturing Printing and Labeling Support: Support and troubleshoot manufacturing printing and labeling systems; work with production teams to address any issues.</li><li>ERP Support (Epicor): Provide technical support and administration for the Epicor ERP system, including troubleshooting, user training, and managing updates and integrations.</li><li>Security Systems Monitoring: Monitor and maintain security systems; conduct security audits and implement necessary safeguards.</li></ul>About you Our client is looking for a collaborative, highly adaptable and enthusiastic systems administrator with a natural flair for interacting with stakeholders and solving problems. This role will allow the successful candidate to get involved across all IT and Systems within the business.What's on offer?<ul><li>An energized working environment.</li><li>A stable company that is adaptive to new technologies and process.</li><li>Opportunities to work on projects and a wide range of systems and applications.</li><li>Ongoing professional development and mentoring.</li><li>A collaborative workplace and a company that champions work-life balance.</li></ul>How to apply Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Stanley Onacha or Hannah Maplethorpe in our Auckland office on 09-915-6700. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U3RhbmxleS5PbmFjaGEuODE0NjMuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">