Do’s and don’ts when expressing gratitude
No matter how you choose to show employee appreciation, consider these suggestions, especially if you struggle with finding the time or the words to express your appreciation:
DO make sure you’re sincere and you relate your praise to a specific achievement or task.
DO tailor your praise to the employee. Some people like public shows of appreciation, while others like to be recognized privately. You may be able to judge from their personality how a particular person likes to be recognized.
DO make your praise timely. If you appreciate something your administrative professional did, offer a simple thank you in the moment. You don't have to save praise for review time or a meeting.
DO give a meaningful gift for going above and beyond. An unthoughtful gift could be worse than giving no gift at all.
DO be direct. If you take the “show, don't tell approach,” the person might not really get the message.
DON'T overdo your praise. It might come across as forced or even insincere.
DON'T be too general. People appreciate hearing not only that they did a good job, but also what you liked about how they did it or what impact it had.
As the day-to-day roles of professionals have become more demanding and complex, they need to see your gratitude even more. You might be surprised how much a simple thank-you can help a coworker realize you care about them and the work they do.