Salary benchmarks and trends in Administrative, HR and Office Support

Administrative and customer support roles are the backbone of every company, and their importance is growing amid rising administrative demands. In Switzerland, this sector is seeing a notable increase in salaries as companies recognize the critical need for skilled professionals in these roles.

The demand for efficient administrative and customer support is driving firms to offer competitive compensation and invest in training and development to retain top talent in this essential area.

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Enter your city to localize national average salaries. Starting salaries can vary greatly depending on a professional’s skills and experience, the company’s size, and demand for the role.

Office Management

Payroll

Customer Service

Logistics

Sales & marketing

Management

Position title

25th Percentile

50th Percentile

75th Percentile

Administrative Assistant

71250

90250

94500

Receptionist

72250

78750

84500

Team Assistant

70250

79750

91250

Executive Assistant

95750

105250

115250

Office Manager

83750

91250

105250

25th Percentile

New to the role, with little or no experience; requires more than basic instruction or supervision to perform day-to-day duties

50th Percentile

Has the experience to consistently perform core responsibilities without direct supervision; comfortable with processes and subject matter associated with the role

75th Percentile

Value to the organization goes beyond the ability to perform normal job duties; has rare qualifications that enable unique contributions; ready for advancement

Hottest jobs in administrative and office support

HR Specialist / HR Generalist

Customer Service Manager

Key Account Manager

Personal / Executive Assistant

HR Specialist / HR Generalist

Office Manager

Personal / Executive Assistant

Receptionist

Functional areas in which businesses are most likely to hire

Customer Service

Administrative

Human Resources

Marketing and PR

Top technical skills that are urgently sought after

Data Analytics

Project and Program Management

Customer Relationship Management (CRM)

Legislation Interpretation

Multilingualism

ERP / CMS Systems

Data Analytics

ESG / DEI

Top soft skills that are urgently sought after

Creative Thinking Skills

Communication Skills

Critical Thinking Skills

Organizational Skills

Collaboration Skills

Change Management Skills

Emotional Intelligence

Problem-Solving Skills

How much should I pay or earn?

Hottest certifications and degrees

Payroll Certification

HRSE Human Resources Swiss Exam

Power BI Certification

MBA

Top industries for administrative specialists

Banking & Financial Services

Insurances

Professional Services

Real Estate

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The salaries listed in the Salary Guide from Robert Half are the result of a rigorous, multistep process to ensure our projections accurately reflect the marketplace. They are based on actual compensation for professionals Robert Half has matched with employers across Switzerland. The salaries listed in the salary tables represent starting compensation only, meaning pay for someone new to a company in the position listed. Our estimates do not include bonuses, benefits, or perks. We report salaries in percentiles and ranges, recognizing that professionals join companies at varied experience levels.

Non-salary data referenced in this Salary Guide is based on an online survey developed by Robert Half and conducted by an independent research firm. During June and July 2024 Robert Half commissioned research amongst 750 respondents using an online data collection methodology. The respondents represent 250 hiring managers from the employer side and 500 workers in finance and accounting, IT and technology, administrative and customer support, legal, and the financial services industry. Respondents are drawn from a sample of SMEs to large private, publicly listed, and public sector organizations across Switzerland.

Disclaimer The Salary Guide is solely for noncommercial use, and the copyright is the exclusive property of Robert Half. This guide cannot be reproduced or disseminated in any part without Robert Half’s written permission.